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    Collision Center Receptionist - State College, United States - Stocker Chevrolet, Inc.

    Stocker Chevrolet, Inc.
    Stocker Chevrolet, Inc. State College, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionDescription:

    The Collision Center Receptionist plays a crucial role in performing clerical tasks within the office to support daily operations. The Collision Center Receptionist reports directly to the Collision Center Manager and Collision Center Assistant Manager.

    Responsibilities:

    • Receptionists spend most of their time answering phone calls, directing inquiries, and transferring calls to employees.
    • Making appointments for staff or specific employees, including executives.
    • Sorting and delivering mail.
    • Directing visitors to the correct office.
    • Responding to all customer inquiries in a polite and timely manner.
    • Processing bills and assisting clients or customers with questions about charges.
    • Organizing files related to billing, customer records, and other administrative tasks.
    • Other duties as assigned
    Requirements:
    • Excellent verbal and written communication skills
    • Organization skills to keep accurate records and find important information quickly
    • Time management skills
    • Patience and listening skills to respond appropriate and interact positively with upset customers
    • Interpersonal skills to create a pleasant experience, such as being personable and attentive
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