Medical Receptionist I - Bryan, United States - Texas A&M University Health Science Center

Texas A&M University Health Science Center

Verified Company

Bryan, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title
Medical Receptionist I

Agency
Texas A&M University Health Science Center

Department
University Health Services

Proposed Minimum Salary
Commensurate

Job Location
Bryan, Texas

Job Type
Staff

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all pers p ectives, talents & lived experience s.

Embracing varying opinions and perspectives strengthens our core values which are:
Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Medical Receptionist I greets patients and visitors in the clinic, handles patient calls for scheduling appointments and routes calls to the appropriate clinical staff.

This role handles front desk tasks including data entry into the Electronic Management System and billing/insurance processing and inquiries.

What you need to know

Salary:
Compensation will be commensurate to the selected hire's experience.

Required Education and Experience:

High school diploma or equivalent combination of education and experience
Two years of experience in general office, medical office or related areas

Required Knowledge, Skills, and Abilities:

Must be skilled in the operations of a medical office
Basic computer and typing skills, keyboarding
Knowledge of HIPAA guidelines
Ability to multitask and work cooperatively with others
Experience working with the public
Ability to work with sensitive information and maintain confidentiality
Ability to use and manage an electronic medical records system
Ability to work independently
Knowledge of laws and regulations related to confidentiality, including HIPAA and FERPA
Planning and organizational skills
Strong interpersonal and organizational skills
Strong written and verbal communication skills
Attention to detail
Time management capabilities and prioritization skills

Preferred Qualifications:

Associate's Degree
Two years' experience in general office or personnel operations including one year experience working within a medical office. Prior EHR experience
Familiarity with electronic medical record systems

Responsibilities:

-
Customer Service:

Handles phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance. Routes calls to clinical staff and enter phone notes as appropriate. Helps to maintain patient flow in Patient Services and Preventive Medicine units. Assists with complex scheduling, canceling, and rescheduling appointments, an d routes patient calls.

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Patient Registration:

Verifies patient demographic information, collect copays and pastdue balances, work patient waitlist, verify insurance, register patients for portal, check patients in/out. Scan insurance cards and IDs. Assist patients with kiosk. Coordinates the check in process for patients. Monitors clinic schedule and ensures efficient patient flow. Verifies and updates patient eligibility, demographics, and insurance information in the electronic medical record (EMR). Collects document signatures for compliance and insurance card scans. Confirms TAMU student insurance eligibility for pharmacy and medical staff.

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Administrative Support:

Completes various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers. Acts as a liaison between registration/cashier, Patient Services, Preventive Medicine and Insurance/Billing units. Monitors inventory for the unit. May assist with training of student employee staff. Performs other duties as assigned. Participates in University and departmental activities, programs, and services.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.