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Frisco

    Library Assistant - Frisco, United States - City of Frisco, TX

    City of Frisco, TX
    City of Frisco, TX Frisco, United States

    4 weeks ago

    Default job background
    Part time
    Description
    Salary: $ $29.87 Hourly

    Location : Frisco, TX

    Job Type: Part Time

    Job Number:

    Department: Library

    Division: LIBRARY ADULT SERVICE

    Opening Date: 05/14/2024

    Summary

    Under general supervision Adult Services Manager, assists in providing, activities and assistance to customers for the Adult Services division of the Library.

    The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.
    Essential Job Functions & Other Important Duties

    Essential Job Functions:
    • Provides high level of customer service to the public, subordinates, associates, and supervisors.
    • Responds to requests for reference information from library customers.
    • Prepares library displays.
    • Assists customers with finding library materials.
    • Assists customers in the use of library resources.
    • Creates, develops, promotes and implements programs and activities for the Library's Adult Services division.
    • Recommends books and audiovisual materials to customers related to area of assignment.
    • Enters information, maintains, updates, researches, and corrects errors in databases.
    • Assists with recruitment, training and scheduling of volunteers.
    Other Important Duties:
    • Assists and backs up other areas as assigned.
    • May travel to attend meetings, conferences and training.
    • Performs other related duties as assigned.
    • May be required to work extended hours on evenings and weekends.
    • Regular and consistent attendance for the assigned work hours is essential.
    Job Requirements

    Required Knowledge and Skills:
    • Knowledge of library services, programs, research and resources specific to area of assignment.
    • Knowledge of the educational, developmental, and interest levels of different populations served.
    • Knowledge of customer service methods and techniques.
    • Knowledge of computers and related equipment, hardware and software to perform data entry, review, retrieval and research.
    • Knowledge of City policies and procedures.
    • Skill in effective oral and written communications.
    • Skill in utilizing Internet web sites, professional publications, reference materials and technical assistance telephone numbers to find answers to technical and informational inquiries.
    • Skill in resolving customer complaints and concerns.
    Education, Experience, and Certifications:
    • Bachelors Degree, and one (1) year of library experience; or equivalent combination of education and experience.
    • Preference may be given to applicants that are proficient in written and verbal Spanish.
    • Must pass a pre-employment drug screen, criminal background and MVR check.Must possess valid State of Texas Drivers License.
    Environmental Factors & Conditions/Physical Requirements

    Environmental Factors and Conditions/Physical Requirements:
    • Work is performed in a public library environment.
    • May be subject to repetitive motion such as typing, data entry and vision to monitor.
    • Must be able to stoop, bend, walk and reach to heights up to 7 ft. with the aid of step stools
    • May be subject to retrieval of books and materials from shelves up to 7 ft. high with the aid of step stools.
    • Sits and stands for extended period of time assisting customers with public access catalog training, retrieving materials and answering desk phones.
    • Must be able to push, pull or lift up to 50 pounds.
    Equipment and Tools Utilized:
    • Equipment utilized includes personal computer, copiers, calculators, fax machines, cash registers, book trucks, multi-line telephone and other standard office equipment.
    City of Frisco benefits are available to all employees working full-time and scheduled to work at least 30 hours per week. More information is available at

    01

    Do you have public library experience?
    • Yes
    • No
    02

    Describe your public library experience.
    • None
    • 0-3 years
    • 4-6 years
    • 7+ years
    03

    How comfortable are you with working in a fast paced and busy environment?
    • Very Comfortable
    • Moderately Comfortable
    • Not Comfortable
    04

    Do you have experience in customer service?
    • Yes
    • No
    05

    Describe your customer service experience.
    • 0 years
    • 1-3 years
    • 4-6 years
    • 7 years plus
    06

    Do you have experience with 3D printing, STEM-related activities, or emerging technology tools?
    • Yes
    • No
    07

    This position is required to work up to 20 hours a week, days, nights and weekends. Are you available to work during these timeframes?
    • Yes
    • No
    08

    How comfortable are you with working in a standing or walking environment for extended periods of time?
    • Very Comfortable
    • Moderately Comfortable
    • Not Comfortable
    09

    Do you have a bachelor's degree?
    • Yes
    • No
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