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    SS&O Sr Coordinator - New York, United States - Capital Group

    Capital Group
    Capital Group New York, United States

    2 weeks ago

    Default job background
    Full time
    Description

    "I can succeed as a Senior Site Services and Operations Coordinator at Capital Group."

    As a Senior Site Services and Operations Coordinator, you will be responsible for supporting the New York site's hospitality services, including reception, visitor coordination, meeting and catering support. You will partner with key stakeholders to ensure best in class execution of all onsite meetings and events.

    You will also demonstrate a general understanding of all Office Services business areas and collaborate as a team to effectively support the daily site operation (including facilities maintenance, safety & security, office moves) and other special projects. You will enrich the experience of working at Capital by identifying and resolving operational issues and supporting our internal and external client needs.

    "I am the person Capital Group is looking for."

  • You are an effective decision-maker who can prioritize and balance multiple perspectives and objectives.
  • You seek opportunities to develop effective professional relationships with key internal customers, business units, and colleagues, both locally and cross-site.
  • You ensure all associates and visitors receive an exceptional client experience by maintaining service standards, monitoring client feedback and satisfaction levels, and proactively addressing any concerns or issues.
  • You are skilled at managing vendor relationships, negotiating contracts, and ensuring agreed service levels are attained, as well as managing their related budgets including invoices and quality control.
  • You enjoy taking initiative and possess strong analytical skills to enhance efficiency and innovate for changing business needs.
  • You have a knack for juggling multiple priorities and thrive in a fast-paced environment where critical thinking and proactive teamwork are essential for success.
    Skills/Qualifications:

  • Excellent organizational and multi-tasking skills.
  • Strong computer skills required, including Microsoft Office proficiency.
  • Strong customer service orientation with (a deep understanding and commitment to delivering exceptional client service) OR (interpersonal skills to interact effectively with clients, visitors, and stakeholders.)
  • Excellent written and verbal communication skills.
  • Demonstrate ability to lead projects autonomously.
  • Demonstrate initiative and team orientation.
  • Role will be office-based 4 - 5 days a week.
    New York Base Salary Range: $80,970-$129,552

    In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

    You can learn more about our compensation and benefits here.

    * Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

    We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

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