- Complete all tasks communicated to prepare kitchen and dining room for resident meal times. For example: rolling silverware, setting tables, folding napkins and other such tasks.
- Greet residents in the dining room, take orders for meals and answer questions about meal selections. Serve residents their daily choices and clear tables when they are finished.
- Accommodate resident and community guests in the dining room and ensure such meals are properly billed for.
- Retrieve dishes and utensils following meals and ensure all dishes and utensils are washed and properly sanitized.
- Deliver Room Trays and retrieve all community dishware from resident apartments.
- Provide residents with snacks as requested from the kitchen.
- Assist in planning and executing of special event and holiday buffets.
- Demonstrate positive interpersonal relations in dealing with employees, residents, residents' families, visitors, and coworkers in a professional and confidential manner.
- Initiate and participate in quality assurance and quality improvement activities based on the four components; resident satisfaction, employee satisfaction, process/system refinement, and financial impact.
- Demonstrate the ability to embrace and project the values of the community: compassion, positivity, respectful communication, responsibility, trust, community, safety, respect, teamwork, partnership, service, integrity, efficiency, and financial responsibility.
- Provides training and leadership to the serving staff.
- Oversees the scheduling of the wait staff
- Runs the staff when the manager is not on duty.
- Directs other employees through their daily routines and interact with customers to make sure that they have a satisfactory experience.
- Acts as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
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Reliable Day Time Dining Room Server - Lehi, United States - COVINGTON SENIOR LIVING - LEHI
Description
Job Description
Job DescriptionThe Lead Server is expected to perform position-related duties that include, but are not limited to:
The Server reports to the Food Service Director and is responsible for carrying out the primary duties of food preparation as outlined by the Executive Director/Assistant Executive Director of Covington Senior Living. These essential functions include, but are not limited to: