IT Project Engineer - Pleasant Grove, United States - i.t

Description

Job Description

Job Description

Project Engineer position is Full-Time & In Office

Who we are:
i.t.
NOW is Utah's premier managed I.T. services and computer support provider for small to medium-sized businesses.

As a leader in the industry, we are experiencing growth and we need IT Front-line Ninja positions to help us meet our company and customer goals.

If you are looking for a career and not just another job, please consider a career opportunity with us. We have a most excellent work environment that is high paced, fun, and engaging. You'll be working with an incredible and collaborative team and find there is room for growth.
Summary Description

As a Project Engineer working within Professional Services, you will be responsible for managing and implementing multiple IT infrastructure projects for a wide variety of clients.

These projects include multiple disciplines within IT infrastructure including server, networking, storage, security, email migrations and virtualization. This position also requires regularly learning of new technologies, software and best practices and activities. Additionally, continuous personal development outside regular business hours is mandatory to succeed and advance in the position.

Additional responsibilities include troubleshooting and resolving software and hardware problems, serving as a critical point of contact for escalations when IT problems arise, and solving day-to-day problems for our valued clients.

Responsibilities:
Supports Microsoft Windows Desktop and Windows Server (CURRENT VERSIONS), development and migration (MCSE certification ideal):

Active Directory and Group Policy
File and Print Services
Terminal and Remote Desktop Services

VMware vSphere Virtualization deployment and migration experience (VCP Certification ideal)
Microsoft Exchange and Office 365 deployment and migration experience
Advanced network configuration experience, including VLANs, spanning-tree and routing (CCNA Certification ideal)
Advanced firewall/Intrusion detection configuration and management experience, preferably using Dell SonicWALL (CSSA Certification)
Work with Storage Area Network Systems
Researches and communicates new solutions based on client needs/requests.
Works closely with the CEO to ensure accuracy of open projects and timely delivery
Analyzes client issues through root-cause analysis and problem management as it relates to client profitability and recurring issues
Participates in the process improvement meetings
Performs additional responsibilities, such as of a Senior Technical Engineer
Promote teamwork and cooperative effort
Help train and give guidance to other i.t.
NOW employees

Knowledge, Skills, and Abilities:
Microsoft Windows Desktop and Windows Server Support
Networking and Firewall Support
Server Hardware Technologies
Data backup and Recovery Support, Corporate Antivirus Support and VPN Connectivity Support
Server virtualization deployment and migration
Remote or On-site Client Support
Effectively manage multiple tasks under pressure and tight deadlines. Readiness to accept and adapt quickly to change
Credentials and Experience
Minimum 5 years' experience - Active Directory Support, Microsoft Windows and Windows Server Support, Microsoft Exchange Support
Minimum 5 years' experience – Cisco/HP

Switching/VLAN/Routing/Firewalling

Support
Minimum 5 years' experience - Server Hardware Technologies (CPU/RAID/SCSI) Support
Minimum 5 years' experience - Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support
Have multiple certifications, high skill level.


The following certifications are preferred:
MCSA/MCITP, CCNA/CCDA, VCP, Project+, Network+
IT Project Management Experience
Create and execute project work plans, SOW and revises as appropriate to meet changing needs and requirements
Completes projects within established budget and timeline
Maintain an awareness of new and emerging technologies and the potential application in client's environment.
Create, update and maintain documentation
Support internally managed applications (e.g. monitoring tools)
Additional

Responsibilities:
Analyze and document business processes and problems. Work with CEO and additional team members to develop solutions to enhance efficiencies.
Foster healthy and happy relationships between i.t.
NOW and clients
Other duties as assigned

Requirements:
Completion of project management course desired
5+ years in related field
3 years previous experience with i.t.
NOW or similar MSP-like environment working within multiple technical areas, including bench, alerts, helpdesk, subject matter expert, backups

Added Benefits:
i.t.
NOW, Inc. offers a 401(k)-retirement investment account; i.t.
NOW, Inc. will match up to 4% of your workable pay. 401(k) plans offer a good way for employees to save money for their future and to save on taxes.

Work From Home (WFH): Employees have 1 dedicated day to work remote per week, required in office 4 of 5 days, plus an additional day of flexible WFH per month.

BHAG (Big Hairy Audacious Goal) As you become a tenured employee with i.t.

NOW, Inc., you will become eligible to receive a substantial bonus at the end of each year, dependent upon the gross margin of the company, if the goal is achieved.

Employee begins to accrue time off immediately at a rate of 3.08 hours per pay period which equates to two weeks (10 days) PTO your first year.

Beginning year 2 through 3, you accrue 3.69 hours per pay period for a total of 12 days PTO. Beginning your fourth year, you accrue 5.23 hours per pay period for a total of 17 days PTO.
i.t.
NOW, Inc. offers great health benefits. They include medical, dental, vision, life, supplemental life, and disability insurance. For most, they become effective on the first of the month following 60-days worked. i.t.

NOW, Inc., also covers the cost of life insurance for both employee and dependent(s) with a policy of $25,000 for employee and $10,000 for dependents.

Company Description


OUR FRINGE BENEFITS INCLUDE:
GREAT TEAM MEMBERS Professional, enthusiastic, creative people you'll enjoy spending your day with

REST AND RELAXATION Great PTO and Paid Holiday package

FUN AND PLAYFUL ATMOSPHERE Enjoy downtime playing in tailgate-toss tournaments, relaxing in our comfy lounge areas and enjoying our regular and yummy snacks and goodies as well as company paid for lunches

GET EDUCATED ON US Tuition reimbursement and on-going paid training opportunities

BENEFITS GALORE Health, Vision, Dental, Life, Disability, 401(k) with match, and more

PROSPERITY As we grow, YOU grow Join us, grow with us Don't miss this exciting career opportunity to learn progress and advance in your chosen profession while following along our career path.

Company Description


OUR FRINGE BENEFITS INCLUDE:
\r\rGREAT TEAM MEMBERS Professional, enthusiastic, creative people you'll enjoy spending your day with\r\rREST AND RELAXATION Great PTO and Paid Holiday package\r\rFUN AND PLAYFUL ATMOSPHERE Enjoy downtime playing in tailgate-toss tournaments, relaxing in our comfy lounge areas and enjoying our regular and yummy snacks and goodies as well as company paid for lunches\r\rGET EDUCATED ON US Tuition reimbursement and on-going paid training opportunities\r\rBENEFITS GALORE Health, Vision, Dental, Life, Disability, 401(k) with match, and more\r\rPROSPERITY As we grow, YOU grow Join us, grow with us Don't miss this exciting career opportunity to learn progress and advance in your chosen profession while following along our career path.
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