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    Corporate Account Manager - South San Francisco, United States - Morrison Express

    Morrison Express
    Morrison Express South San Francisco, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionSalary: $70,000 - $90,000 annually

    Role & Responsibilities:

    • Retain and grow the business for company assigned accounts.
    • Proven experience troubleshooting client's problems and challenges, while looking for opportunities to design, offer, sell and implement competitive solutions.
    • Provide prompt and compelling service proposals to address client's requirements, while earning trust from the client.
    • Define and help implement client specific SOP's, to ensure all requested milestones are being met to client's expectations.
    • Work closely with both origin and destination to identify and solve any issues that may lead to any service failures.
    • Organize, lead, and reviews KPI/QBR, and drive the operation excellence internally.
    • Monitor the account receivable to meet company's target and ensure that the billing can be generated timely and accurately.

    Qualifications:

    • Must have a bachelor's degree from an accredited university/college.
    • Minimum 5 years of freight forwarding experience required, with experience working with a key account management team, preferred.
    • Fluent in both English and Mandarin.
    • Proficient in programs used for email, word processing, data manipulation (excel spread sheets), power point presentation, and general internet skills.
    • Assertive, showing interpersonal/managerial skills to coordinate DRI's different stations in the best interest of the customer.
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