Jobs
>
Norfolk

    Senior Help Desk Analyst - Norfolk, United States - Cynet Systems

    Default job background
    Description
    Job Description:
    • Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing, and escalation to Level 2 and Level 3 support.
    • May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed.
    • Level 1 tech gathers and analyzes information about the users issue and determines the best way to resolve their problem.
    • Level 1 may also provide support for identified Level 2 and Level 3 issues where configuration solutions have already been documented.


  • SAIC Career Site NORFOLK, United States

    Description · SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. · This position is located in Norfolk, VA and is therefore open to candidates local to the ...


  • Crescens Norfolk, United States

    Job Title: Help Desk Analyst 2 · Location: Norfolk, VA · Duration: 9 Months contract · Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure your candidate is aware and agrees to being 100% ON SITE from Day One before sub ...


  • City of Chesapeake Chesapeake, United States

    Job Description · Are you an outgoing, organized, and IT customer service driven IT Service Desk Analyst II who is ready to support an enterprise with 4,000+ employees using the latest industry technologies? · The City of Chesapeake's Department of Information Technology Enterpri ...


  • Professional Analysis Inc Norfolk, United States

    Senior Type Desk Support Analyst - Norfolk, VA · Professional Analysis Inc. (PAI) is currently soliciting applications for several Senior Type Desk Support Analysts, located in Norfolk, VA. · The primary responsibility of these Type Desk Analysts will be to provide Integrated Lo ...

  • Endurance IT Services

    Help Desk Analyst

    2 weeks ago


    Endurance IT Services Norfolk, United States

    Help Desk Analyst - Norfolk, VA (Onsite) · Description · The Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests fo ...


  • SAIC Norfolk, United States

    Job ID: · **Location**:NORFOLK, VA, US · **Date Posted**: · **Category**:Information Technology · **Subcategory**:Computer Operator · **Schedule**:Full-time · **Shift**:Rotating · **Travel**:No · **Minimum Clearance Required**:Interim Secret · **Clearance Level Must Be Able to ...


  • SAIC Norfolk, United States

    Job ID: · **Location**:NORFOLK, VA, US · **Date Posted**: · **Category**:Information Technology · **Subcategory**:Computer Operator · **Schedule**:Full-time · **Shift**:Rotating · **Travel**:No · **Minimum Clearance Required**:Interim Secret · **Clearance Level Must Be Able to ...


  • ePlus Virginia Beach, United States

    Overview: · As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. You will provide accurate and efficient problem diagnos ...


  • ePlus Virginia Beach, United States

    Overview · As a Service Desk Analyst, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. You will provide accurate and efficient problem diagnosis, ...


  • Saxon Global Norfolk, United States

    Location: Remote (in central or eastern time zone) · Job type: Accessibility Analyst · op languages: · on the Accessibility team (work central time) native app experience would be great · This is NOT a testing role, they really are looking for folks with Accessibility knowled ...


  • Resource Management Concepts, Inc. - Rmc, Inc. Norfolk, United States

    Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the Un ...

  • Dawson

    Senior Analyst

    8 hours ago


    Dawson Norfolk, United States

    SUMMARY: As a Senior Analyst / Project Manager provides analytical and management support to J35S Global Force Management/Joint Force Coordinator mission and related support functions to assist J35S in the execution of the Joint force analysis, sourcing, rotation and deployment a ...


  • Spectrum Comm Inc Norfolk, United States

    Job Description · Job DescriptionSpectrum is searching for highly qualified Senior Application Analysts to support our proposal for a new program in Norfolk, VA. · The key roles and responsibilities include: · At least eight (8) years of relevant experience · Meeting the minimum ...

  • National Steel and Shipbuilding Com

    Program Analyst

    2 days ago


    National Steel and Shipbuilding Com Norfolk, United States

    General Dynamics NASSCO is a proud member of the General Dynamics Marine Systems business unit. In addition to ship construction, our capabilities include advanced ship repair, conversion, and maintenance for both commercial and national defense assets. We encourage you to learn ...

  • Portsmouth Regional Hospital

    SR Technical Analyst

    4 weeks ago


    Portsmouth Regional Hospital Portsmouth, United States

    Description · Introduction · Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our SR Technical Analyst -opening with Portsmouth Regional Hospital (NH) today and find out what it truly means to be a part of the HCA Healthca ...

  • Serco North America

    Project Manager

    6 days ago


    Serco North America Norfolk, United States

    Position Description : · If you love high profile and challenging projects supporting the US Navy and its commercial partners - Serco has a great opportunity for you You will be a part of a team that collaborates closely with our customer and other Serco teams to deliver quality ...


  • Virginia Community Colleges Norfolk, United States

    Please see Special Instructions for more details. · In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will n ...


  • Chesapeake Public Schools Chesapeake, United States

    Job Description · Job Description · Summary: · The Assistant Director of Technology Innovation and Integration plays a key role in empowering educators and students to effectively leverage technology for personalized learning experiences. This individual will collaborate with ...


  • Chesapeake Public Schools Chesapeake, United States

    Job Description · Job DescriptionSummary: · The Assistant Director of Technology Innovation and Integration plays a key role in empowering educators and students to effectively leverage technology for personalized learning experiences. This individual will collaborate with teache ...


  • ABNB Federal Credit Union Chesapeake, United States

    Job Description · Job DescriptionEmployee Perks · Employee Benefits (401k plans and match opportunities / Company paid Short-Term and Long-Term Disability / Tuition reimbursement / Affordable health insurance options) · Competitive compensation with opportunities for annual raise ...