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Portsmouth

    Medical Equipment Service Technician - Portsmouth, United States - Novocure

    Novocure
    Novocure Portsmouth, United States

    2 weeks ago

    Default job background
    Description
    The Medical Equipment Service Technician is responsible for the repair and upgrade of Novocure devices. This includes contributing to & maintaining Service procedures and work instructions as they pertain to the US Operations.


    This is a full time, non-exempt position reporting to the US Service Supervisor and is located in Portsmouth, NH at our USA corporate HQ.


    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Repair and upgrade Novocure devices per released procedures
    • Document service actions by completing forms, reports, logs, and records
    • Contribute to and maintain the Service Department's procedures and work instructions
    • Learn processes and procedures of advanced repairs requiring soldering

    QUALIFICATIONS/KNOWLEDGE:

    • High school diploma or equivalent experience; Associates or Bachelor's degree preferred
    • 0 to 2 years' experience working in a service or assembler group for a DME
    • Soldering experience preferred
    • Experience with CRM or ERP systems preferred
    • Familiarity with Microsoft Office and SAP preferred
    • Strong written and verbal communication skills
    • Demonstrated experience working in a team environment
    • Ability to execute responsibilities with minimal direct supervision and have a high attention to detail
    • Basic understanding of schematics and diagrams
    • Ability to learn testing and troubleshooting of electronic devices involving specialized and generic test equipment and software diagnostic tools
    • Ability to use hand and power tools safely and effectively
    • Knowledge of ESD protocols and practices preferred

    OTHER:

    • Ability to lift up to 20 pounds
    Equal Opportunity Employer, including disability/veterans.


    ABOUT NOVOCURE:
    Our vision

    Patient-forward: aspiring to make a difference in cancer.

    Our patient-forward mission


    Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.

    Our patient-forward values

    - innovation

    - focus

    - drive

    - courage

    - trust

    - empathy

    #LI-BH1


    Nearest Major Market:
    Portsmouth


    Nearest Secondary Market:
    Boston
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