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    Fraud Analyst - Plano, United States - Diverse Lynx

    Diverse Lynx
    Diverse Lynx Plano, United States

    2 weeks ago

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    Description

    Job Title:
    Fraud Analyst


    Location:

    Plano, TX (Day 1 onsite)


    Duration:
    Fulltime

    Job Description:


    • Support daily fraud operational tasks including researching .com orders, working with L1 and L2 analysts, updating documentation, and assisting in adhoc initiatives.
    • ssist in monitoring fraud shared resources (mailboxes, etc.) and respond to inquiries as needed.
    • Monitor fraud tool dashboards for actionable alerts and events.
    • Work with Customer Care agents to gather information related to customer fraud inquiries.
    • ssist in researching and tracking identified industry fraud trends.

    Critical Skills & Experiences:


    Education:
    Associate degree in Business, eCommerce, fraud management, or demonstrated related job experience.

    Experience: 0-1+ years of relevant experience in digital commerce operations, CNP fraud risk discipline, or business operations.


    • Preferred exposure to Retail eCommerce/CNP environments.
    • Works independently with minimal supervision.
    • Excellent communication skills both oral and written.
    • Demonstrates analytical skills with ability to visualize and articulate complex problems / concepts.
    • Excellent interpersonal skills and professional demeanor.
    Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.

    All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.

    We promote and support a diverse workforce across all levels in the company.
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