Fraud Analyst - Dallas, United States - Partnership Employment

Description

Bank in Texas is looking to hire a Fraud Analyst to join their team.

• Review and disposition all assigned cases, or fraud alerts that may be generated by the Bank's transaction monitoring and/or screening systems(s)

• Proactively interface with customer servicing officers and other Bank employees regarding customer transactions on a daily basis to determine if items are authentic or fraudulent to return within the timeframe to avoid the Bank taking a loss. diligence detected during the monitoring process

• Identify and track current fraud trends by reviewing transaction and account patterns

• Research suspicious activity in accordance with applicable procedures and escalate when necessary.

• Review and assess customer risk ratings

• Perform negative news searches

• Assist Auditors and Bank Examiners with inquiries

• Review and appropriately act on new, revised or proposed laws, policies and procedures

• Work reports and databases using established policies and procedures

• Test and provide feedback on process and system improvements that are based on changing fraud trends and patterns

• Work closely with internal functions including Disputes, Recoveries, Customer Service, and Compliance

• Monitor consumer transaction and account activity for potential fraudulent activity, including identity theft, kiting, account take-over, friendly fraud, and other identified risks

• Effectively communicate with the Bank's Loss Prevention Officer when investigations are opened to resolve fraud cases.

• Assist with keeping procedures up to date with changes to the fraud detection software and evolving fraud threats.

• Assist with special projects

• Adherence to the Bank's BSA/AML policy and procedures, and professional ethical standards.

• Any and all other duties as requested by management.