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Humble

    Seasonal Customer Experience Representative - Humble, United States - Indigo Books & Music

    Indigo Books & Music
    Indigo Books & Music Humble, United States

    1 week ago

    Indigo Books & Music background
    Description

    **Seasonal Customer Experience Representative - Operations**

    **Contract | Burlington, ON**

    **Company Description**

    Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

    WHO WE ARE

    We love books and all things beautiful

    We are Canadas Cultural Department Store

    Books are our heart and our soul and Great Books are JUST the Beginning

    We play by the following rules:

    We exist to add joy to our customers lives each and every time they interact with us and our products

    Our job is to create joyful moments for our customers

    We treat each other the way wed treat a valued friend

    We inspire each other to do our best work

    We seek to ignite creativity and innovation every day

    We give back to the communities in which we operate

    **Job Description**

    WHAT YOULL DO

    Create a warm and welcoming environment in our stores

    Add joy to our customers' lives

    Leverage our product to tell stories

    Engage and connect with our customers on the floor

    Curate specific product collections for each customer you meet

    Ensure Visual Standards are followed and maintained

    Role model Indigos High Performance Characteristics

    Seek information regarding new products, promotions and programs

    Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers

    Take accountability to respond to customer feedback in a timely manner

    Hold self and others accountable

    Own self-development and provide continuous feedback to colleagues and Leadership Team

    Share ideas with Leadership Team on how to improve the employee and customer experience

    **Qualifications**

    WHO YOU ARE

    Passionate

    Enthusiastic

    Curious

    Humble

    Giving

    Driven

    Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.

    **WELCOME HOME**

    **Seasonal Customer Experience Representative**

    Retail Stores (ST) Contract Entry Level Indigo Burlington Mall Customer Service

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