Principal Product Owner - Illinois, United States - Discover Financial Services

Discover Financial Services Illinois, United States

2 weeks ago

Description

And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Assesses the performance of and shapes the structure and direction of new/existing product lines and develops or assists in developing and executing strategic product plans.

Assists the team in achieving specific goals for each product, including evaluating product performance, and identifying innovations to deliver business value and address customer needs to improve the product's performance.

Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
Ensures product features and processes align with applicable Discover compliance and risk management standards. Ensures product adheres to the highest quality standards, including releasing security patches not linked to customers.

Participates in the development of Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the product team and ensure alignment with senior leadership (e.g., security, availability, performance, etc.) Define and execute strategic product roadmaps to build new products, enhance existing products, or improve performance.

Leverages customer insights, feedback, financials, compliance, and risk data to define product features and roadmap in partnership with other SMEs .

Defines and ensures appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.) Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented.

Identify sources, monitor, analyze (Business Analysis), test, and interpret key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, industry trends, research findings, and competitive innovations then develop and communicate findings, and make strategic and tactical recommendations for performance improvements throughout the product lifecycle.

Serve as business lead on cross-functional teams and assist in managing dependencies with other team's functions while identifying , building, and managing strategic partnership across different product teams.

This includes collaborating to develop or support efforts of go-to-market strategies.

Bachelor's Degree in Information Technology , Engineering, Business Administration and Management, Finance, Mathematics, Economics, Statistics or related

6 + years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related
In lieu of a degree, 8 + years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related

Agile Certification - Scrum Master or Scrum Product Owner

Application Deadline:
The application window for this position is anticipated to close on Apr Medical, Dental, Vision, & Health Savings Account
Family Support Programs
Employee Stock Purchase Plan
All Discover employees place our customers at the very center of our work.

To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status.

(Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations.

If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email .

Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

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