Clinical Supervisor - Portland, OR, United States - Central City Concern

Description

The Integrated Care Team at Old Town Recovery Center is a program that seeks to support the people we serve by coordinating care across a variety of supports.

The majority of people enrolled in our services have significant mental health needs as well as physical health needs that they are navigating in the community.

The team includes Peer Support Specialists, Case Managers, Employment Specialists, Housing Specialists, PMHNPs, and Counselors/Social Workers who work closely together to provide individualized support to navigate core areas of need for the people we serve.

The team provides onsite counseling for clients as well as outreach support in specific positions.

We also coordinate with Old Town Clinic primary care providers who work out of the same building to navigate the intersection of physical and mental health needs The Integrated Outpatient Clinical Supervisor provides clinical supervision and support to the Integrated Outpatient team at the Old Town Recovery Center.

This includes direct clinical supervision to the mental health counselors, case managers, behavioral health assistants, peer support specialists, and employment specialists.

This classification can provide clinical supervision to QMHA, QMHP, and PSS/CRM credentials and can provide OAR supervision to licensed staff.

The Integrated Care Teams provide mental health counseling and case management services to adults with severe and persistent symptoms of mental illness and substance abuse.

The teams work to address all treatment needs, including crisis management, substance abuse treatment, medication management, physical health treatment, mental health treatment, accessing benefits and entitlements, accessing appropriate and affordable housing.

The teams serve as a primary source of care coordination that is person centered, population driven, data driven and evidence based to ensure the full range of client needs is met.

This position has access to mental health billing and service records.


Schedule:
Monday-Friday 8:30-5:00pm Location: Old Town Recovery Center in Portland on the corner of Broadway & Burnside You may qualify for a $3,000 hiring bonus


MINIMUM QUALIFICATIONS:

Must be registered as a Clinical Social Worker Associate (CSWA); OR Licensed Professional Counselor Associate (LPCA); OR Marriage and Family Therapy Associate (MFTA).

Requires 2 years of post-graduate experience in mental health.

Requires 1 year of lead or supervisory responsibilities required OR demonstrates leadership abilities from an internal directly relevant role at CCC.

Must possess a current driver's license.
LPC/LCSW/CADC preferred.
Must have current CPR certification prior to start date.

Must demonstrate competence in leadership, wellness, oversight and evaluation of services, staff development, individual service and support planning, case management and coordination, utilization of community resources, group, family and individual therapy or counseling, documentation and rationale for services to promote intended outcomes and implementation of all provider policies.

Has the competencies necessary to:
Identify precipitating events
Gather histories of mental, emotional land physical disabilities, alcohol and drug use, past mental health services and criminal justice contacts;
Assess family, social and work relationships
Conduct a mental status assessment
Document DSM diagnosis
Write and implement or supervise implementation of a care plan
Conduct and document a mental health assessment
Provide mental health treatment and rehabilitative services within ones scope of practice
Must meet CCC privileging requirements as required by FTCA.
Must pass a pre-employment drug screen, TB Test, and criminal background check. This includes clearance by the DHS Background Check Unit.

The OAR prohibits SUDS program staff from having within the previous 3 years a DUI conviction or diversion, a felony conviction, or a conviction under the Uniform Controlled Substances Act.

Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988.

An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.

Must possess a current driver's license, access to a vehicle, qualify as an Acceptable Driver as designated in Central City Concern's Fleet Safety policy.

Must pass an initial drivers training within 60 days of being an approved driver and continued recertification training. Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern.
Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.
Must be able to climb stairs several times a day.
Must adhere to agency's non-discrimination policies.
Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles and sexual orientations, and treat individuals with respect and dignity


ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide and document at least 2 (two) hours of supervision per month for each full-time staff supervised.

The two hours must include one hour of face-to-face contact for each person supervised, or a proportional level of supervision for part-time staff providing clinical or other support services to clients.

Supervision may take place in the community during clinical interactions.

Monitor ORS/SRS data in OpenFit and incorporate feedback into regular clinical supervision in order to support client-clinician therapeutic alliance associated with positive treatment outcomes.

Collect information regarding clients' history through a combination of interviewing, records review, and consultation, after obtaining written consent.
Conduct and document Mental Health Assessments, including mental status exam, DSM diagnosis, and clinical formulation.
Develop care plans with client.

Participate in clinical staff meetings and case conferences with team members in order to utilize interdisciplinary expertise and facilitate individual treatment plans for clients.

Share addictions expertise by working collaboratively with the multidisciplinary treatment team, modeling integrated treatment skills and training other staff in evidence-based principles and practice.

Support the Program manager in ensuring that daily activities are being monitored, scheduled and coordinated with the team.
Assist with critical incident reports and critical incident debriefings.
Oversee appropriate management and maintenance of patient records system.

Participate in setting goals and objectives for program, facilitating the achievement of those goals, evaluating progress, and modifying processes and/or objectives as needed based on objective data.

Collaborate with Residential facilities, Adult Foster homes or other housing providers to provide necessary treatment services and coordinate residential and non-residential treatment and service planning as needed.

Participate in admission and discharge planning for clients needing hospitalization or subacute level of care. Client contact must be made within one working day of admission.
Monitor and assure that the health and safety needs of clients are met.
Assist Program Manager in processing client grievances as needed and indicated.
Participate in Outreach activities as necessary to offer services and engage participation in a non-coercive manner. Escort clients to meetings and appointments as necessary.

Maintain client records, using an electronic medical record, as required by program standards and funding requirements including documentation of clinical interactions, behavioral health assessments and individual service plans.

Attend required meetings and CCC trainings in a timely manner.

Support Program Manager in ensuring that clinical privileging requirements are met for all direct reports pursuant to CCC's Privileging Policy.

Participate in evaluating clients for risk of harm and initiate Directors Custody transport holds when appropriate.

Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security.

Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access.

This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.

DESCRIPTION OF OTHER DUTIES:
Identify and coordinate staff training needs.
Coordinate services with all members of client's support network as appropriate.
Provide in-service trainings on clinical requirements; assessments and treatment.
Observe mental health and addictions groups and provide feedback on facilitation to group leaders as appropriate.
If licensed provide licensure supervision to staff pursuant to the standards of the individual licensure boards.
Work with program manager to expand and maximize service delivery.
Conduct educational and therapeutic groups for clients, using approved curriculum.
Liaison with partnering agencies and programs.
Perform other duties as assigned


SKILLS AND ABILITIES:

Advanced knowledge and skills in counseling and assessment techniques with individuals and groups including assessing for risk of danger to self and others in a diverse population.

Advanced knowledge and skills in evidence-based treatment and assessment techniques with individuals and groups.
Working knowledge of Recovery Models of treatment and Trauma Informed Care.

Ability to work as a team member, with clients and groups as well as remain flexible and to establish priorities.

Ability to work in an environment that is subject to ambiguity and change.
Advanced and proven ability to provide leadership.
Ability to communicate clearly and concisely, both orally and in writing.
Creative, innovative, and progressive problem-solver.
Ability to multi-task and remain calm in a busy and fast paced environment.
Ability to be a detail oriented, flexible, dependable, positive team player.
Proficient in Microsoft Office software (Excel, Word, PowerPoint, Access and Microsoft Outlook).
Knowledge of community and social service agencies.
Knowledge and skills in mental health treatment methods and crisis intervention.
Knowledge and skills in chemical dependency treatment methods and crisis intervention.
Sufficient manual dexterity and physical ability to perform assigned tasks.
Knowledge of de-escalation methods or ability to be trained in de-escalation methods. Benefits at Central City Concern offered to our employees Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision, and voluntary plans. Central City Concern also takes employees' financial wellness into consideration and provides a rich retirement match. Generous paid time off plan beginning at 4 weeks of PTO accrual per year Accrual amount/rate increases with longevity.
Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year
11 paid Holidays + 2 Personal Holidays to be used at the employee's discretion.
Comprehensive Medical, Vision, and Dental insurance coverage.
Employer Paid Life, Short Term Disability, AND Long-Term Disability Insurance
Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens.

Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level. CCC values and celebrates diversity in race, heritage, ethnicity, gender identity and expression, sexual orientation, religion, age, and disability. We are an Equal Opportunity Employer and we prioritize active inclusion of diverse staff.

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes.

Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Education
Required

Masters or better Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)