Jobs
>
Tampa

    Cisco Production Service Engineer - Tampa, United States - Tampa General Hospital

    Tampa General Hospital
    Tampa General Hospital Tampa, United States

    3 weeks ago

    Default job background
    Description

    Job Summary

    Operates a company s complex high traffic business critical systems comprised of internet site communications, internal systems, network infrastructure systems, telecommunications, and/or network-based (cloud) production systems. Helps plan, design, implement, maintain, and monitor, scalable local and wide-area network solutions between multiple platforms and protocols (including IP and VOIP). Responsible for specific underlying production service(s) system(s) including the performance, maintenance, support(s)/troubleshoots the network or system issues, and coordinates installation and configurations of such items as appliances, firewalls, servers, routers and switches with appropriate vendors. Develops tools to automate the deployment, administration, and monitoring of all facets of a production system. Develops and delivers training, and assists with proposal writing. Demonstrates transparency in the role by sharing information, collaborating, and working cohesively as a group with other employees. Works to cross-develop skill sets in all facets of the department's role rounding out their education in all facets of production services.

    Additionally, production service engineers help in project planning, documentation, cost analysis, vendor comparisons and works on project implementations. Works with the respective teams to enhance and improve system operability. Conducts tests of all production services and their supporting systems ensuring redundancy, resilience, and failover to ensure up-time standards are fully achieved. Will be required to provide on-call service coverage with the other department employees.

    Lastly, a production service engineer will demonstrate better customer service which consists of sustained; continued successes, better interpersonal skills, better communications, increased profits in the organization, higher job satisfaction, improved company or organization morale, better teamwork, and market expansion of services/products.

    We are currently seeking a Cisco Unified Communication Engineer to join our team. The ideal candidate will have a deep understanding of Cisco s suite of communication tools and a problem-solving mindset.

    Desired Skills/Experience:

    • Manage and maintain Cisco Unified Communications Manager.
    • Handle MACD (Moves, Adds, Changes, and Deletes) and Break Fix tasks.
    • Work with Cisco Unity, a voice messaging platform.
    • Utilize Cisco Emergency Responder (CER) for emergency call routing.
    • Manage and troubleshoot Cisco Finesse, a next-generation agent and supervisor desktop.
    • Experience with Cisco Jabber for voice calls.
    • Handle Agent MACD and troubleshooting tasks for Cisco Packaged Contact Center Enterprise (PCCE).
    • Troubleshoot ICM Peripheral Gateway issues.
    • Work with virtual machines and unified communications on UCS in a hosted collaboration environment.
    • Familiarity with Gateway Protocols such as H323, SIP, MGoogle Cloud Platform.
    • Basic knowledge of network routing and switching.
    • Experience with ticketing systems for managing user requests and incidents.
    • Troubleshoot softphone issues on laptops/desktops.

    Qualifications

    • High School Diploma or G.E.D.
    • Completion and receipt of additional Accredited Technical Training Certificate and/or Four (5) years of systems Support Operations experience installing, analyzing and diagnosing systems hardware and software problems. OR Bachelor s degree in computer related field and systems Support Operations experience installing, analyzing and diagnosing systems hardware and software problems or Associate s degree and Three (3) years of PC Support Operations experience installing, analyzing and diagnosing PC hardware and software problems. OR 5+ years of systems Support Operations experience installing, analyzing and diagnosing systems hardware and software problems.
    • Knowledge of Spok Inc., Workspace ONE, Hill-Rom Voalte, Stryker Vocera, Cellular DAS is a plus.
    • CCNA or CCNP Collaboration Certification is a plus.

    Certifications Preferred:

    • Any of the following certifications: CompTIA A+, Network +, Public Cloud Certifications, Citrix CCA\P-V, CISSP, CCNA, MCSE, MCSA, PMP, LPIC, RHCSA, VCA, VCP, NCP, and/or ITIL standards certifications.
    • Three (3) years of related experience on various project involving at least one of the following technology verticals storage infrastructure, data networks and server clustering and server virtualization.
    • Advanced competencies with basic computer-based programs and job-related applications.
    • Strong interpersonal skills are required to communicate across multiple organizational lines.
    • Strong organizational skills are required to work on multiple simultaneous dissimilar activities.
    • Attention to detail and the ability to work well in group and solo situations is a must.
    • Experience with Cisco Voice platforms Call Manager, Unity, VoIP gateway, SIP, ISDN PRI, and dialing plans
    • Experience with monitoring, capacity planning, performance reporting, optimization, and troubleshooting of enterprise deployment
    • Strong written and verbal communication skills and solving complex challenges
    • Resourceful and can identify an issue to resolution and keep the project moving forward
    • Experience in voice/data service carrier to identify and resolve voice-related signaling

    The successful candidate will be a team player with excellent communication skills. If you are passionate about unified communications and enjoy working in a fast-paced, dynamic environment.

    Cisco Production Service Engineer - Hybrid Remote
  • Danaher

    Field Service Engineer

    1 day ago

    Danaher Tampa, United States Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look. · At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be suppo ...

  • Insight Global

    Field Services Engineer

    1 day ago

    Insight Global Tampa, United States

    Insight Global is seeking a Direct hire for Tampa, FL as a Senior Service Engineer. You will provide program leadership, technical direction, and assistance to end customers, users and other field personnel in the operation, inspection, maintenance and repair of assigned product ...

  • Insight Global

    Field Services Engineer

    3 days ago

    Insight Global Tampa, United States

    Insight Global is seeking a Direct hire for Tampa, FL as a Senior Service Engineer. You will provide program leadership, technical direction, and assistance to end customers, users and other field personnel in the operation, inspection, maintenance and repair of assigned product ...

  • Abbott

    Field Service Engineer

    3 weeks ago

    Abbott Tampa, United States

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...

  • Wharton-Smith, Inc.

    Preconstruction Services Engineer

    1 week ago

    Wharton-Smith, Inc. Tampa, United States

    Primary responsibilities: · Supports the lead estimator in preparing bids and proposals. · Conducts detailed analysis of contract documents to determine and validate overall project requirements. · Recognizes risks related to project-specific requirements, site, schedule, and ...

  • BW Water Americas, Inc.

    Field Service Technician/Engineer

    3 weeks ago

    BW Water Americas, Inc. Tampa, United States

    Job Description · Job DescriptionJob Title: · Field Service Technician/EngineerDepartment: · Field Services · Responsible To: · Manager, Field Services · Job Description: · Safbon Water Technology has been recently acquired by BW Water (part of BW Water Group) and is seeking a ...

  • PerkinElmer

    Senior Field Service Engineer

    5 days ago

    PerkinElmer Tampa, United States

    When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of ...

  • Siemens

    Customer Service Engineer 2

    2 days ago

    Siemens Tampa, United States

    Do you want to join us in helping to fight the world'smost threatening diseases and enabling access to care for more people aroundthe world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. · We offer you a flexible and dynamic environme ...

  • MXR Imaging, Inc.

    Ultrasound Field Service Engineer II

    5 days ago

    MXR Imaging, Inc. Tampa, United States

    Position Description: The Field Service Engineer II is field-based with front-line responsibility for installing, maintaining, servicing, troubleshooting, and repairing diagnostic imaging equipment at clinical sites, and supporting sales and business development efforts.Roles & R ...

  • MXR Imaging, Inc.

    Ultrasound Field Service Engineer II

    4 weeks ago

    MXR Imaging, Inc. Tampa, United States

    Position Description: · The Field Service Engineer II is field-based with front-line responsibility for installing, maintaining, servicing, troubleshooting, and repairing diagnostic imaging equipment at clinical sites, and supporting sales and business development efforts. · R ...

  • PSG Global Solutions Careers

    Medical Imaging Field Service Engineer

    2 weeks ago

    PSG Global Solutions Careers Tampa, United States

    Apply now and our proprietary system will quickly have you in front of a live recruiter. · The Opportunity · Description · We're looking for a · Medical Imaging Field Service Engineer (MR/CT) , working in · Healthcare Systems and Services · industry in · Florida, United State ...

  • MXR Imaging, Inc.

    Ultrasound Field Service Engineer II

    3 weeks ago

    MXR Imaging, Inc. Tampa, United States

    Job Description · Job DescriptionPosition Description: · The Field Service Engineer II is field-based with front-line responsibility for installing, maintaining, servicing, troubleshooting, and repairing diagnostic imaging equipment at clinical sites, and supporting sales and bu ...

  • 3 Amigos Recruiting LLC

    Hydraulic Field Service Engineer in USA

    1 week ago

    3 Amigos Recruiting LLC Tampa, United States

    Job Description · Job DescriptionCompany DescriptionLeading marine and industrial maintenance company in Tampa, Florida. · Job Description• Field service trucks dispatched to industrial, commercial, and marine sites to repair and troubleshoot Fluid Power Systems and components ...

  • 3 Amigos Recruiting LLC

    Hydraulic Field Service Engineer in USA

    1 week ago

    3 Amigos Recruiting LLC Tampa, Florida, United States Permanent

    Job Description · • Field service trucks dispatched to industrial, commercial, and marine sites to repair and troubleshoot Fluid Power Systems and components · • Must be able to work in industrial environments with little or no supervision under the customer's rules and effectiv ...

  • Savills North America

    Client Data Integration and Application Deployment Engineer, Global Occupier Services

    3 weeks ago

    Savills North America Tampa, United States

    Role Summary: · The Client Data Integration and Application Deployment Engineer will play a pivotal role in advancing Savills' strategy for integrating and operationalizing technology to enhance our backend data services and application deployments. Central to this role is the e ...

  • Worldwide TechServices

    Customer Service Engineer

    2 weeks ago

    Worldwide TechServices Tampa, United States Permanent

    Job Description · The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. · ...

  • Ideal Image Development Corporation

    Field Services Engineer

    2 weeks ago

    Ideal Image Development Corporation Tampa, United States

    Overview: · Ideal Image is North Americas #1 medical aesthetics brand, making personal aesthetics and wellness services more affordable, accessible, and effective than ever before. Ideal Image provides a personalized and premium experience that delivers real results and empowers ...

  • Saab Automobile AB

    Senior Field Services Engineer

    3 weeks ago

    Saab Automobile AB Tampa, United States

    Job Description: · Saab Inc. Land Systems division is seeking an experienced, dynamic, results-oriented Senior Field Services Engineer to support a newly established weapon system program. The candidate will deliver customer support and training, oversee and conduct diagnosis, t ...

  • PerkinElmer

    Senior Field Service Engineer

    4 weeks ago

    PerkinElmer Tampa, United States

    When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of ...

  • Omnicell

    Field Service Engineer III

    3 weeks ago

    Omnicell Tampa, United States

    Job Summary · Omnicell Field Service Engineers (FSEs) provide troubleshooting, repair services and scheduled preventive maintenance for the Omnicell's pharmacy and supply automation solutions at customer sites within a designated geographic area. Omnicell FSEs are dispatched as ...