- Support existing CMS business application by troubleshooting issues, analyzing possible cause, defining solutions, and working through defined change control processes to enable quick resolution.
- Work directly with end users and business analysts to understand new/changing business requirements and functional enhancements as requested.
- Develop technical specifications, develop and/or test solutions in support of business requirements.
- Facilitate and coordinate end user support by timely acknowledgement and completion of initial bug triage and assessments.
- Acquire and maintain system and business knowledge needed to support both end users and other internal or external technical teams.
- Support custom interfaces, system enhancements and ETL processes as required.
- Support large installed base of stored procedures, and views.
- Participate in large IT projects when needed.
- Industry knowledge: Natural gas Measurement & Material Balance.
- A bachelor's degree or equivalent years of experience is required.
- A degree in Computer Science or CIS/MIS is preferred.
- 3+ years of experience Natural gas industry experience preferred, but not required.
- 5+ years of experience designing, developing, integrating, and supporting enterprise commercial applications is required.
- Understanding of client server environments/architecture and Citrix.
- 5+ years of experience developing and supporting SQL-based applications is required.
- 5+ years of experience PowerBuilder development experience, 2021 and/or 2022 preferred.
- 5+ Experience with SQL Server 2016 and above is required.
- 3+ years of experience with Oracle PL/SQL is preferred, but not required.
- Proven ability to communicate effectively with business stakeholders and technology staff.
- Excellent verbal and written communication skills.
- Strong problem solving, analytical & decision-making skills.
- Self-motivated team player with vision and initiative.
- May require rotational shift for after-hours business support and/or technical maintenance.
- Must be able to travel up to 10%.
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Analyst, Senior Systems - Houston, United States - Enterprise Products
Description
Enterprise Products Partners L.P. is one of the largest publicly traded partnerships and a leading North American provider of midstream energy services to producers and consumers of natural gas, NGLs, crude oil, refined products and petrochemicals. Our services include natural gas gathering, treating, processing, transportation and storage; NGL transportation, fractionation, storage and import and export terminals; crude oil gathering, transportation, storage and terminals; petrochemical and refined products transportation, storage and terminals; and a marine transportation business that operates primarily on the United States inland and Intracoastal Waterway systems. The partnership's assets include approximately 50,000 miles of pipelines; 260 million barrels of storage capacity for NGLs, crude oil, refined products and petrochemicals; and 14 billion cubic feet of natural gas storage capacity.
We are currently seeking a Senior Systems Analyst to support IT Gas Systems, Commercial. This position provides technical support for our in-house developed Natural Gas Measurement System (CMS). The primary support focus is providing support and assistance to the Natural Gas Measurement & Material Balance (MMB) group. This position supports business users, participates in all relevant change management activities, and is responsible for overall service delivery and customer satisfaction. A successful candidate will interact with core business users and work as an integral team member of our CMS support team. The Senior Systems Analyst will work effectively with minimal supervision; maintain ownership for specific system function(s) and/or set of business users, facilitate communications between the business and IT, assist with all relevant change management activities, and deliver excellent customer service. Candidate will assume some routine administrative tasks and will periodically be expected to make independent decisions. Other responsibilities include, but are not limited to:
The successful candidate will meet the following qualifications:
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