- Maintain a clean and organized work area, including lobby area and conference room.
- Maintain a positive and productive work environment.
- Answer, address, and/or direct incoming phone calls and emails in a courteous and timely manner, managing large amounts of calls.
- Provide accurate information, including ticket prices, operating hours, promotions, and attraction details.
- Assist with administrative tasks.
- Handle guest concerns with empathy and professionalism, escalating issues as necessary, while maintaining a kind but firm demeanor.
- Identify issues to be addressed by department management.
- Maintain uniform standards and have necessary equipment available at all times.
- Perform minor cleaning tasks (e.g., wiping down table, straightening supplies) frequently and major cleaning tasks (e.g., vacuuming, mopping) weekly as determined by Guest Services Manager.
- Resolve concerns of guests and departmental Hosts.
- Assist Hosts in answering questions or guest concerns.
- Log guest comments in Verbal Comment Log.
- Promote a positive and efficient work environment.
- Provide support to Guest Services senior supervisor and manager as necessary.
- Understand and follow Lost and Found procedures (color coding, proper logging, return items correctly, organize).
- Understand and follow Boarding Pass procedures.
- Understand and follow Sunshine Pass Log procedures.
- Navigate season pass and ticketing program to provide information as necessary to guests and management.
- Follow communication "scripts" when handling different topics
- Identify customers' needs, clarify information, research issues, and provide solutions and/or alternatives within scope of authority.
- Perform basic data entry and season pass account maintenance.
- Computer experience required (MS Windows, Word, Excel)
- Maintains daily posting of event sheet.
- Comprehensive knowledge the park hours and special events.
- Correctly distribute incoming mail.
- Prepare and send outgoing mail.
- Other duties as assigned by management.
- Ability to display and live out Leading with Love qualities by being patient, kind, humble, respectful, unselfish, forgiving, truthful, trusting, and dedicated.
- Ability to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees.
- Ability to reflect park's image by being genuinely friendly, caring, and by taking pride in one's work.
- Self-motivated and disciplined.
- Ability to maintain strict confidentiality and judgment regarding privileged information.
- Must have professional appearance with good personal hygiene.
- Ability to promote and support a "team" work environment by cooperating and helping coworkers.
- Ability to be productive in a fast-paced, dynamic environment.
- Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines.
- Must be able to use effective communication, problem solving, conflict management and interpersonal skills.
- Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
- Ability to comprehend instructions and retain information.
- Ability to be flexible to handle frequent changes in priorities.
- Ability to communicate effectively using standard English.
- Must be 18 years of age or older.
- Availability to work days, evenings, weekends, and holidays, including working up to 40 hours per week.
- Professional appearance with good personal hygiene.
- Ability to communicate effectively with coworkers and guests on the phone and via e-mail. Ability to hear and speak as necessary.
- Physical ability to operate all necessary office equipment (e.g., computer, copier, telephone, postage machine).
- Physical ability to lift up to 30 pounds.
- Ability to read, count, and write to accurately complete necessary documentation and computer transactions.
- Participation in all required training sessions.
- Knowledge of departmental and park-wide policies.
- Computer literate with knowledge of Galaxy and Microsoft systems or ability to learn same.
-
Receptionist - Part Time
1 week ago
Altercare Integrated Health Services Louisville, United States Part timeReceptionist - Part Time Evenings and every other weekend Altercare Louisville Louisville, Ohio · Experience in a healthcare setting is desired. Must have knowledge of general office practice and business English. Must have sufficient typing skills. Must have the ability to deal ...
-
Receptionist Part Time
1 day ago
The Salvation Army in the Midwest New Albany, United States Part timeAs our Receptionist, you will provide for the effective and efficient day-to-day operation of the front desk, welcoming all who enter and directing them to the correct person or location. You will also answer phones with a open and inviting attitude Receptionist, Part Time, Admin ...
-
PART-TIME Dental Hygienist
1 day ago
Dorsey Family Dental Louisville, United States Part time$5,000 WELCOME BONUS · Dorsey Family Dental is looking for a PART-TIME Dental Hygienist to join our team · Schedule: Mondays , Thursdays · As an elite clinical provider and patient advocate, you'll receive best in class non-clinical support to provide exceptional lifetime patie ...
-
Receptionist Part Time
1 day ago
The Salvation Army New Albany, United States Part timeThe Salvation Army Green Valley Rd [Customer Service] As a Receptionist at The Salvation Army, you'll: Answer and/or transfer all incoming calls; Provide general information and directions to callers and guests; Greet all visitors in courteous and professional manner; Page staff ...
-
Receptionist Part Time
3 hours ago
The Salvation Army Central Territory New Albany, United States Part timeJob Description · The Salvation Army Mission Statement: · The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel ...
-
Receptionist Part Time
3 days ago
The Salvation Army USA Central Territory New Albany, United States Part timeThe Salvation Army Mission Statement: · The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ an ...
-
Receptionist Part-time ADM
4 days ago
Masonic Homes Kentucky Louisville, United States Part timeAs a leader in senior living care, Masonic Homes Kentucky knows its services are only as good as the people delivering them. That's why Masonic has created a work environment where employees are valued and supported both on the job and personally. Along with flexible schedules, s ...
-
Part Time Medical Office Receptionist
1 day ago
Bluegrass Kidney Consultants, PSC Louisville, United States Part timeWe are currently seeking a skilled and professional Medical Office Receptionist to join our growing healthcare team. The ideal candidate will have excellent communication and customer service skills, as well as a strong understanding of medical terminology and practices. · Respon ...
-
Part Time Medical Office Receptionist
1 week ago
Bluegrass Kidney Consultants, PSC Louisville, United States Part timeJob Description · Job DescriptionWe are currently seeking a skilled and professional Medical Office Receptionist to join our growing healthcare team. The ideal candidate will have excellent communication and customer service skills, as well as a strong understanding of medical te ...
-
Receptionist Part Time
4 days ago
CommuniCare Family of Companies Sellersburg, United States Part timeSellersburg Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Part Time Receptionist to join our team. · PURPOSE/BELIEF STATEMENT: · The position of Receptionist works to maintain a friendly and positive image for the center to ca ...
-
Full-time or part-time salesperson"
1 week ago
BlueWave Solutions Meadowview Estates, United StatesAre you passionate about selling high-quality food products? Are you currently looking for a job or seeking a long-term career change and value a family-oriented work environment? Meadowview Estates is currently seeking sales associates to join our team at our bread shops and caf ...
-
PART TIME
6 days ago
Performance Point Louisville, United States Part timeJob Description · Job DescriptionSalary: 18.00 · Certified as a Great Place to Work, Performance Point is a full-service building inspection contractor for new residential construction. We help our customers design and build homes that work better and provide the turn-key service ...
-
Spectrum Ventures Parkway Village, United StatesParkway Village is a nationwide provider of child and youth services with approximately 2,100 employees and a diverse range of offerings in the areas of child and youth support, child day care, and open child and youth work. We are currently seeking a full-time or part-time / Sp ...
-
Part-time sales assistant
1 week ago
NebulaWorks Windy Hills, United States Part timeLocation: 40219 Düsseldorf-Bilk | Contract type: Part-time, permanent | Job ID: 801591 · What you'll be doing with us: · Are you passionate about retail and love being around people? Then you'll find a great job in your neighborhood with us and contribute to making everyone feel ...
-
Part-time Finance Student
1 week ago
Horizon Ventures Floyds Knobs, United States Part timeMobimeo is a digital solutions company for the mobility of tomorrow. As a partner of transportation companies and associations, as well as other mobility providers, we enable the searching, booking, and payment of the best connections with public transportation through a powerful ...
-
Server Part-Time
6 days ago
Clarendale of Schereville Louisville, United States Part timeJob Description · Server (Part-Time) · $14.00/hour · Part time: 4:00p - 8:00p (20 hours/week) · When you work at Magnolia Springs East, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one ...
-
Part-time CNA
5 days ago
Kindred Hospital Louisville Subacute Unit Louisville, United States Part timeDescription · Part-time · Day Shift · Pay: 16+ depending on experience. · ScionHealth is committed to a culture of service excellence as demonstrated by our employees' adherence to the service excellence principles of Pride, Teamwork, Compassion, Integrity, Respect, Fun, Professi ...
-
Part Time Teller
4 days ago
PNC Financial Services Group Louisville, United States Part timePosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Part-time CNA
1 week ago
Kindred Hospital Louisville Subacute Unit Louisville, KY, United States Part time· Description · Part-time · Day Shift · Pay: 16+ depending on experience. · ScionHealth is committed to a culture of service excellence as demonstrated by our employees adherence to the service excellence principles of Pride, Teamwork, Compassion, Integrity, Respect, Fun, Profes ...
-
Part Time Merchandiser
2 weeks ago
Footprint Solutions Louisville, KY, United States Part timeMerchandiser - Flexible, Part time, Start now · Hourly Wage: $15.00/hr · Additional info: Hourly, Variable hours, Non-exempt F ootprint S olutions is a nationally recognized company and industry leader; for over 20 years we have partnered with well-known retailers to provide the ...
Receptionist - Part-Time 2024 - Louisville, United States - Kentucky Kingdom
Description
Job Type
Part-time
Description
Must be 18 years or older to apply.
Job Description:
This position will interact with guests, potential guests, park leadership, vendors, and suppliers via telephone, email, and in-person. The receptionist will be responsible for effectively solving or directing to others customer issues and inquiries, keeping customer satisfaction as a primary goal.
Job Responsibilities:
Job Skills: