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    customer service technician - Johnson City, United States - Randstad

    Randstad
    Randstad Johnson City, United States

    3 weeks ago

    Default job background
    Description
    customer service technician.

    • johnson city , tennessee
    • posted 7 days ago

    job details
    summary

    • $16 - $16.01 per hour
    • temp to perm
    • no requirements
    • category office and administrative support occupations
    • referenceAB_4522166
    job details

    Ready to work closely with senior leaders at a rapidly growing company? Looking for a fast-paced work environment where you can put your communication and customer service skills to the test day in and day out? Where you'll get continuous feedback, frequently juggle competing priorities while assisting customers over the phone? This is the job for you.

    We're recruiting organized, hardworking executive Customer Service Representatives right now. Click to learn more and today. This is an opportunity for you to step in and make an immediate impact.

    salary:
    $16 - $16.01 per hour

    shift:
    Second

    work hours: 11 AM - 8 PM

    education:
    No Degree Required

    Responsibilities

    To provide technical/troubleshooting assistance, general product information, warranty assistance, and parts order processing which requires basic product knowledge of water heaters.

    Primarily works with homeowners and one-unit applications.

    Customers are general contractors, service professionals, facility maintenance personnel, architects, engineers and other professionals responsible for ensuring equipment is ordered, installed, maintained, and functional.

    Technical Support Tier 1 work to assist callers in repair rather than replacing equipment. Product specific paid training is provided.
    Shift - 4 week training period Monday - Friday 8 am - 5 pm. After training, the shift will go to an 11 am - 8 pm.
    Skills

    • Telephone Etiquette
    • Active Listening
    • Typing Skills
    • Customer Service
    • Basic Computer Skills
    Qualifications

    • Years of experience: 0 years
    • Experience level:
    Entry Level

    Randstad is a world leader in matching great people with great companies.

    Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

    Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer:

    Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

    If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

    In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.

    get in touch
    we are here to help you with your questions.
    KC

    katelyn caldwell

    tel:
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