Front Office Representative Mohs Dermatology - Sun City West, United States - Banner Health

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Primary City/State:

Sun City West, Arizona


Department Name:

C/P-SCW Mohs Derm-Clinic


Work Shift:

Day


Job Category:

Revenue Cycle


At
Banner Medical Group Mohs Dermatology, our physicians are fellowship-trained Mohs surgeons with expertise in the diagnosis, treatment and prevention of skin cancer.

Both physicians also practice general dermatology, treating the structure, functions and diseases of the skin. In addition, the practice includes a dermatology-trained physician's assistant and an aesthetician.

Our practice is committed to educating every patient on the facts regarding sunscreen use, the effects of Vitamin D, the importance of regular skin care treatments and a regular at-home skincare regimen.


As a
Front Office Representative on this team, we offer a customer-focused and friendly work environment with career growth opportunities.

You'll have the opportunity to work with an engaged group of physicians and staff. A career with our team is great if you are just starting out or have many years of experience.

If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you.


Location:
Banner Health Clinic Moh's Dermatology W Meeker Blvd, Sun City West


Shift:
Mon - Thurs 6:30am - 5:00pm

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates.

We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area.

We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.


This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards.

This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts.

This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.


CORE FUNCTIONS

  • Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.
  • Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations
  • Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
  • Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.
  • Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.
  • Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws.
  • Provides a variety of patient services to assist in patient flow including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc.
  • Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi-task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient's care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third party payors.

MINIMUM QUALIFICATIONS
High school diploma/GED or e

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