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    Data Center Engineer - Montgomery, United States - DeRisk Technologies

    DeRisk Technologies
    DeRisk Technologies Montgomery, United States

    3 weeks ago

    Default job background
    Description

    Job Responsibilities:


    Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.

    Deployment / In-Scope Configuration Items

    • Servers (Virtual & Physical)
    • Storage & Backup Devices
    • Server Appliances
    • Hyper Converged Infrastructure (E.g. Nutanix, Cisco UCS)
    • Tape Storage Units
    • Power Distribution Units rated 3KVA and below
    • SAN Fabric Switches
    • Network Switches
    • KVM Units
    • WAN Optimization Devices
    • Firewalls
    • Access Points
    • Routers
    • Physical Cabling
    • Cable Management
    • Cables which connect the device to itself, a peripheral, or a power/network port Break-fix / Technical Tasks List
    • Power Cycling
    • Running Diagnostics Commands
    • Conducting whole unit replacement
    • Inserting/Removing Media
    • Replacing Defective Components
    • Assist with fault diagnosis and investigation
    • Configuring Remote Access
    • Basic Storage Array Configuration
    • Replacing faulty cables
    • Tape Management and Maintenance
    • Rebooting routers, servers, storage devices or other equipment
    Operations Tasks List


    • Updating and Recording of activities in relevant IT Ticket Management System
    • Coordinating and agreeing attendance time and date with key stakeholders
    • Provide support either through phone, remote tools, or in person at onsite
    • Perform installation as needed either through physical or network medium
    • Coordinate actual activity date and timings including arrival and departure times.
    • Carry all necessary tools, laptops etc. which might be needed to support issues in the infrastructure environment
    • Labelling, Patching and Asset Tagging activities
    • Following specific task instructions and provision necessary reporting as necessary.
    Requirements


    Job Requirements:
    Technical Skills


    • Good general understanding of IT principles such as Networks, Hardware and Domains
    • Knowledge of Infrastructure (Data Center and Network) hardware architecture as to understand the procedure shared by L3 teams during troubleshooting,H&E support
    • Knowledge of server/client operations in a domain environment including Active Directory
    • Understanding of current and legacy hardware Infrastructure platforms
    • Hands-on experience in installation and troubleshooting Infrastructure (DC & Network) equipment's, Rack and Stack of the equipment/cable
    • Good Hands-on Experience in IMAC and Break-fix activities related to Infrastructure environment
    • Ability to identify Excellent the right defective spares and replace them with provided good spares as instructed and by physical observations
    • Knowledge of TCP/I P standards and networking
    • Experience with Tape Management activities
    • Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
    • Familiarity with backup and recovery software and methodologies
    Language skills needed


    • English Soft Skills
    • Exceptional customer facing skills
    • Able to communicate clearly and effectively both with Client and the Customer
    • Logical and analytical approach to work
    • Accurate record keeping
    • Able to work unsupervised
    • Good timekeeper
    • Intense focus on quality work
    • Productive and Efficient Academic Background
    • Bachelor of Engineering / Technology / Science or Equivalent Work Experience Overall Experience (in yrs.)
    • 5 – 7 years (min
    Benefits

    Salary and Benefits as per market standard
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