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Logistics Coordinator, IT - Nashville, United States - Ascension
Description
Details
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.
Responsibilities
The Logistics Coordinator is the effective point of coordination between Facilities and IT Infrastructure for local projects (e.g., planning, cost eliminating, communication, escalations). Typical projects include:
● Migrating or upgrading physician offices to standard Ascension Technologies standard network, telecom, and end user devices
● Overseeing IT infrastructure needs for office or department moves or renovations
● Managing local hardware implementation / upgrades related to systems and application upgrades
This individual ensures effective execution of tasks to keep projects on track, is detail oriented, and has a broad understanding of IT infrastructure capabilities and standards for end user, network, cabling, telecom, and telehealth devices.
Functional Responsibilities
● Project Coordination
o Partner with end users to document IT infrastructure requirements, clearly define project scope, and align project plans / PRJs to the required timeline
o Align IT infrastructure requirements to Ascension Technologies' technical standards, and if new technology is required, develop the new requirements, and collaborate with Procurement to purchase
o Provide Ascension Technologies standard solutions that aligns with Enterprise Architecture guidelines
o Develop IT infrastructure cost estimates and review with Facilities and end users
o Formulate schedules in partnership with other groups (e.g., internal facility services, general contractors, subcontractors)
o Share standards and set expectations with subcontractors
o Attend construction meetings to stay abreast of change orders and construction constraints, updating relevant IT stakeholders
o Schedule and facilitate ad-hoc and standing meeting with IT stakeholders to ensure deliverables are on target for delivery within timelines
o Engage resource groups as required (e.g., Engineering, Telecom, Network, Field Service, Security), facilitating internal meetings, and opening service requests / project requests
o Escalate issues as required via the approved escalation channels (e.g., RAD, Service Delivery Managers, managed service providers) to meet project timelines
o Develop and implement risk mitigations to keep projects on track
● Other Leadership Responsibilities
o Evaluates, designs, and/or implements process or technology changes that enhance effectiveness and/or efficiency
o Recommends technology improvement opportunities to the leadership and architecture teams for increasing IT value while decreasing cost of delivery
o Understands and applies risk management policies and procedures appropriately
o Escalates to management (e.g., SDM, RAD) and other support / resolver groups as required
o Provide good stewardship to resolve escalation in a timely manner
Leadership/Interpersonal Skills
● Communicates and interacts effectively at various levels of the organization and partners, including senior leadership, business stakeholders, managed service providers, and technical subject matter experts
● Facilitates resolution of issues through creative solutioning, open exchange of information, and viewpoints and influence; uses negotiation skills when appropriate
● Instills a sense of urgency in driving assignments to completion
● Writes clearly and succinctly in a variety of communication settings and styles while tailoring the messaging based on audience
● Builds trust and respect with key stakeholders
● Demonstrates proactive behaviors and self-management techniques, including but not limited to, working efficiently, demonstrating adaptability and setting goals
● Builds effective relationships with partners and vendors to understand and commit to Ascension's organizational goals; fosters goodwill and collaboration amongst teams and leads by example
● Demonstrates accountability for meeting commitments and deadlines
● Demonstrates alignment of principles, values, and behavior with expected organizational culture and values
Complexity of Work
● Within the scope of the job, it requires critical thinking skills, effective organization and collaboration skills, and the ability to work with minimal supervision. Must be able to work in a stressful environment.
Requirements
Education:
Additional Preferences
No additional preferences.
