- Monitor job file status
- Monitor job file audit status
- Maintain job file WIPs
- Monitor and ensure client requirements are followed
- Review and validate initial field documentation
- Create preliminary estimate
- Daily job file coordination
- Maintain internal and external communications
- Complete and review job file documentation for final upload and the audit process
- Complete job file audit process
- Assist other departments, as needed
- Proficiency with Xactimate Software - certified if possible
- Experience with the Restoration/Cleaning industry
- 1+ year(s) of administrative or office-related experience
- Experience with writing estimates, job file processes, and quality assurance is a plus
- Experience in service industry environment a plus
- Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
- Polite, confident, and excellent customer service skills, including listening and questioning skills
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Very self-motivated and goal-oriented
- Ability to multi-task
- Capability to work in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
- Ability to learn new software, including Xactimate and proprietary software
- Ability to successfully complete a background check subject to applicable law
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Production manager - Springfield, United States - Servpro Industries Inc
Description
Join our Franchise as a new Project manager / Estimator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"
We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker.
Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership.
Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero
As a valued Project manager / Estimator, you will receive a competitive pay rate with the opportunity to learn and grow.
Primary Responsibilities:
Compensation:
$70, $90,000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO , you can make a positive difference in people's lives each and every day We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
career opportunities near you is easy We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.
SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.
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