Dining Room Captain - Hampden, United States - Greathorse

Greathorse

Verified Company

Hampden, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

GreatHorse History

We love the game of golf, but since we don't love the attitude encountered at most clubs, we decided to build GreatHorse around the idea of like-minded members enjoying a lifestyle club without the stuffiness of traditional clubs.

GreatHorse is a private club in Hampden, Massachusetts, where everyone will feel completely at home in our opulent mountain retreat.

Our members enjoy world-class golf and unparalleled clubhouse amenities such as the outdoor pool, private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar.

It's different at GreatHorse.

The Story Behind the Name

As one of the most sought-after breeders in the nation, the Antonacci family has been synonymous with racing greatness and integrity for over 50 years.

Their involvement as owners and breeders in five Hambletonian Champions with some of the greatest racehorses the sport has ever laid eyes upon makes them well-known on harness racing's biggest stages.

To reflect this proud history, they selected GreatHorse, English for "Gran Cavallo," the title of Leonardo Da Vinci's magnificent horse statue.

Position Summary:

The Dining Room Captain is responsible for supervising the Dining Room staff and overseeing the operations of an event. The Dining Room Captain also acts as a liaison between the Dining Room team and the operation team. Must be available nights, and weekends.

Your Role:

Supervise Dining Room functions to ensure the run smoothly and efficiently.
Setup and breakdown of all function space
Hold preshift meeting reviewing BEO and reviewing selective service standard.
Communicate with support staff and management.
Strong service ability to aid the dining room manager in the serving of guests during event functions to ensure positive guest experience.
Ensure compliance with all departmental GreatHorse Club and Starting Gate policies and procedures.
Organize all assigned functions and complete preparation work in accordance with departmental standards.
Complete requisition for additional supplies needed and submit to Management.
Assign sections and side work to Servers in accordance with department procedures.
Ensure all closing duties for staff are complete before staff clock out.
Provide feedback on staff performance to Operations and report any disciplinary problems to management.
Foster and promote a cooperative working climate maximizing productivity and employee morale.
Review status of assignments and any follow upaction with Operations Manager and/or oncoming Supervisor.
Anticipate guest needs, respond promptly, and acknowledge all guests.
Attends all scheduled employee meetings and brings suggestions for improvement.
Uphold the integrity of the GreatHorse Club, Starting Gate, and its staff
Protect the property of the GreatHorse Club and Starting Gate
Maintains reasonable, regular, punctual attendance consistent with Company policies, the American with Disabilities Act (ADA), Family Medical Leave Act, and other federal, state, and local standards.
Adapts to changing duties, as required, based on business needs.

Requirements:

Supervisory experience in a dining room or club setting preferred
Availability to work various shifts, including evenings, nights, weekends, and occasional holidays.
Must be 18 years old.
Physical ability and stamina to manage, carry, and or lift items up to forty pounds.
Ability to stand, walk and move around for entire shift.
Knowledge of beverage ingredients
Multitasking abilities
Good oral communication skills
Ability to remain calm and professional in a fastpaced work environment.
Ability to take initiative and perform job functions with diligence, speed, and accuracy.

Physical Demands:

Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity most of the workday.
Required to exert physical effort in handling objects more or less than 30 pounds.
Required to walk or stand for extended periods of time.