- Full-time
- Flexible schedule; including weekends and holidays
- $23.51 per hour/DOE
- Individual Incentives and Bonus Programs
- Paid Time Off (PTO) accrual rate of 0.025 per hour worked
- Paycheck Advancement Program
- Hotel Travel Discounts
- Supplemental Insurance
- Employee Assistance Program
- Employee Meals
- Insurance - Medical, Dental, Vision, Life, and AD&D
- 401(k) Plan with Employer Match
- Knowledge of:
- Providing excellent customer service
- Standard cash handling procedures
- Front office operations and emergency procedures
- Property Management System and downtime procedures
- Listen actively and communicate effectively
- Perform basic math quickly and accurately
- Manage time effectively
- Use standard office equipment
- Adapt to changing situations
- Follow company programs and policies
- Present a professional appearance
- High school diploma or equivalent preferred
- At least one year of customer service experience preferred
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Guest Service Representative - Seattle, United States - Crowne Plaza Seattle Airport
Description
Job Description
Crowne Plaza Seattle Airport17338 International Blvd.
Seattle, WA 98188
GUEST SERVICE REPRESENTATIVE
The Crowne Plaza Seattle Airport is looking for a Guest Service Representative to be part of our team. The ideal candidate will provide exceptional service to guests by offering accurate information and assistance while always maintaining a professional, friendly, and helpful attitude.
ABOUT US
At Hollander Hospitality, we match our team members with their passions, delivering top-notch service and creating unforgettable experiences. We pride ourselves on being great partners to our team, guests, and communities. We seek individuals who excel in their roles and are dedicated to providing exceptional guest experiences. Recognized with multiple awards for outstanding service and excellence in meetings, we strive to make our guests feel at home and provide support to our team members.
STATUS:
QUALIFICATIONS:
Medium Work: Ability to exert force and stand for extended periods
Position involves standing, analyzing information, and interacting with guests.
Must be able to carry out various physical tasks.Drug Free Workplace, Equal Opportunity, E-Verify Employer
Compensation details: Hourly Wage