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    Business Systems Analyst - Louisville, United States - Electronic Transaction Consultants

    Electronic Transaction Consultants
    Electronic Transaction Consultants Louisville, United States

    4 weeks ago

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    Description
    Job Description

    Job Summary:
    Facilitate consistent, efficient, and effective communication between external customers and internal ETC project team in the Louisville, KY area. Work with development team and quality assurance team supporting all phases of the software development and delivery.


    Essential Duties and Responsibilities:
    This position includes the following duties. Other duties may be assigned to meet business needs.
    Work to become a Subject Matter Expert on the tolling industry and on the ETC system functionality
    Analyze and track statement of work / contract items through the life of the project
    Participate in and document internal and customer kickoff meetings and requirement workshops
    Work directly with external customers and internal team members to negotiate and translate scope of work items into workflow diagrams, system requirements, operational requirements and use cases
    Facilitate process and technology discussions and action planning across functional groups
    Reconcile conflicting information, identify potential risks, and accomplish requirements approval through excellent interpersonal skills
    Update requirements documents with proper versioning throughout the project cycle
    Work to the project plan for all deliverables including daily time tracking to project codes
    Participate in project status meetings to ensure coordination and to raise issues/concerns/risks
    Continually adjust individual priorities as team and project priorities change
    Meet multiple deadlines and respond to multiple requests for support
    Support the development team in translating business requirements into technical design
    Triage system issues to aid the development team in understanding issues and prioritization
    Support quality assurance efforts to translate use cases into test cases
    Support customer training
    Participate in training and mentoring efforts of project team members in areas of identified expertise

    Experience and Skills

    Qualifications/Requirements:
    Must have excellent analytical and communication skills including asking good questions, listening to the answers, and restating the content accurately, completely, and succinctly both orally and in writing
    Must be able to translate abstract or high-level information into useful/actionable written documentation
    Must be able to work collaboratively and take direction from multiple inputs
    Must be able to accept and manage changing priorities and address issues quickly and professionally
    Demonstrated experience coordinating or supporting complex and/or large software projects is preferred
    Experience working with external clients is highly valued
    Must be passionate about learning and a constant learner
    Must be confident, organized, and flexible
    Must have a working knowledge of waterfall, agile and/or hybrid software development methodologies
    Must have very strong skills with Microsoft Office applications including Outlook, Teams, Word, Excel, and Visio. Pluses include experience with SharePoint, PowerPoint, and Microsoft Project.
    Proficiency with basic PL/SQL queries is a plus
    Presentation and training facilitation is a plus
    Accounting background is a plus


    Educational Requirements:
    Bachelor's degree in Information Technology, or equivalent degree.
    MBA preferred.
    Work experience highly valued.

    Job Benefits

    Benefits:
    We offer a wellness plan with you and your family in mind:
    Medical, Dental and Vision
    Life & Disability Coverage
    401K Matching
    Employee and Family Assistance Program (EFAP)
    Employee referral program


    ABOUT US
    Quarterhill Inc. is a leading provider of tolling and enforcement solutions in the Intelligent Transportation System (ITS) industry.

    Our goal is global leadership in ITS, via organic growth of the Electronic Transaction Consultants, LLC (ETC) and International Road Dynamics, Inc.

    (IRD) platforms, and by continuing an acquisition-oriented investment strategy that capitalizes on attractive growth opportunities within ITS and its adjacent markets.

    Quarterhill Inc. is listed on the TSX under the symbol QTRH and on the OTCQX Best Market under the symbol QTRHF.

    Quarterhill Inc.

    provides equal opportunity for all applicants, regardless of any protected status in accordance with applicable laws where the position is being hired; including but not limited to:
    race, colour, religion, gender, national origin, age, disability, sexual orientation or veteran status. We support an inclusive workplace where employees, partners and associates can be successful.


    This job advertisement is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

    We appreciate all responses and will acknowledge only those being considered for an interview.

    We respectfully request no calls or unsolicited resumes from Agencies.
    #J-18808-Ljbffr
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