Tax Compliance Technician - Pueblo, United States - City of Pueblo, CO

Description

Salary : $48, $62,847.96 Annually

Location : Pueblo, CO

Job Type: Full-Time (Classified)

Job Number:

Department: Finance

Division: Sales Tax

Opening Date: 05/02/2024

Closing Date: 5/23/2024 11:59 PM Mountain

DESCRIPTIVE STATEMENT:

The Tax Compliance Technician is a non-exempt position under the direction of the Tax Audit Manager. The Tax Compliance Technician enforces the licensure, collection, and payment of city collected taxes from licensed and unlicensed businesses and carries out a variety of tax delinquency collection processes.

This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position

DUTIES & RESPONSIBILITIES:

ESSENTIAL FUNCTIONS:

• Receives, posts, and reconciles payments
• Performs receipt processing for various sources of revenue and performs data entry
• Enters routine transactions into computer system such as tax returns
• Investigates businesses within the city to ensure all are properly licensed
• Collects delinquent taxes through personal contact and legal avenues
• Contacts delinquent taxpayers to discuss late payments and assessments by phone and in person at business locations
• Educates taxpayers and promotes compliance with the City Sales and Use Tax Code by contacting delinquent taxpayers and following established legal remedies
• Enforces city codes and ordinances pertaining to sales, use, and other City imposed taxes
• Researches and applies fundamental principles of city's tax code and regulations
• Conducts onsite visits to businesses to collect tax
• Prepares and issues summons and prepares and files tax liens for non-payment of taxes
• Prepares and reviews tax delinquency reports on a monthly, quarterly, and annual basis to analyze trends and identify businesses that meet collection action criteria
• Prepares reports on tax collection activities and status
• Maintains files and records on delinquent taxes, penalties, and interest
• Evaluates procedures and processes to maximize efficiency
• Provides information and education assistance to businesses for compliance with City tax reporting requirements
• Coordinates tax remittance for special events
• Reconciles special event payments
• Provides support as needed for Accounting Technician IV, and performs duties of the Accounting Technician IV in their absence
• Assists tax audit staff with sales tax audit work, including researching, analyzing, auditing, reporting, processing, surveying, coordinating, recording, customer service, and maintaining sales tax records and information
• Calculates taxes, penalties, and interest owed
• Accepts new work assignments and schedules work hours to meet the needs of the organization
• Keeps supervisor apprised of issues and concerns within the organization
• Accepts constructive input and implements suggestions for improvement
• Follows through on commitments and notifies supervisor when unable to meet deadlines
• Promotes a culture of safety in the workplace and reports safety hazards when observed
• Creates an inclusive environment by acknowledging the differences, perspectives, and ideas of others

IMPORTANT FUNCTIONS:

• May perform duties of similar classifications of an equal or lower pay grade as required
• May provide support as needed for Accounting Technician IV, and performs duties of the Accounting Technician IV, in their absence
• May identify potential audits
• May assist other departments in ensuring vendors, suppliers, or contractors are licensed and compliant
• May assist in coordinating material for oral presentations
• May assist in determining filing requirement change requests with auditor

Physical Requirements:

The physical standards an employee must meet in order to perform the essential job duties with or without a reasonable accommodation include, but are not limited to:

Must have ability to lift and move files and supplies weighing up to 30 pounds. Work is sedentary and done in a seated position, but requires frequent moving about, standing, bending, kneeling, reaching, or stooping to perform filing. Position requires the ability to input large amounts of data using repetitive motion on a frequent and prolonged basis. The incumbent must be able to hear all communication from customers and employees by telephone or in person, and use vision to work with written documents, forms, and to respond to employees and customers. Employee will be required to drive to businesses to meet with taxpayers.

KNOWLEDGE, SKILLS & ABILITIES:

This position requires:

• Working knowledge of general accounting principles
• Knowledge of and ability to perform basic mathematical calculations, which include basic arithmetic, division, multiplication, and rudimentary statistics
• Superior analytical, investigational, and organizational skills and abilities
• Ability to maintain a high level of confidentiality and integrity to handle sensitive or stressful situations with tact and diplomacy
• Ability to work successfully with and provide good customer service to supervisors, other City employees, the public, and other agencies
• Ability to explain ordinance or regulation provisions to other City personnel and the general public
• Ability to plan, organize, prioritize, and handle many projects in different stages of completion (multi-task) and anticipate department needs
• Proper business English usage, spelling, punctuation, and grammar
• Excellent written and verbal communication skills
• Knowledge of and ability to use modern office equipment to include computers, printers, photocopy machines, scanners, multi-line telephone system, fax machine, calculator, and other specialized office equipment
• Strong computer skills to include word processing, spreadsheet, presentation, communication, and research applications such as Microsoft Word, Excel, Microsoft Outlook, Internet Explorer, and other various software programs
• Skill and ability to deal diplomatically with the public in adverse situations
• Ability to establish and maintain effective working relationships with those contacted in the course of work
• Ability to operate a motor vehicle, distinguish directions, and ability to follow all City and State traffic laws
• Knowledge, skill, and ability to successfully perform the essential duties of the Accounting Tech IV classification
• Ability to perform all the job duties in a safe manner

MINIMUM QUALIFICATIONS:

In addition to the knowledge, skills and abilities listed above, this position requires the following:

• A high school diploma or GED
• Four (4) years of increasingly responsible experience in general office, computer accounting, collections, or customer service
• A valid driver's license at the time of application, and a valid Colorado driver's license within 30 days of employment
  • License restrictions that may hinder your ability to drive on City business, such as an interlock, will be cause for disqualification
  • During the course of employment, a valid license must be maintained, and the employee must notify the City immediately upon changes to the status of their license

SPECIAL CONDITIONS OF EMPLOYMENT:

The duties in this classification are primarily performed indoors, in a comfortable office environment. The incumbent must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. The individual will be frequently exposed to periods of demanding activity and high mental stress. Incumbents must be willing to work additional hours or overtime including some evenings and weekends. The incumbent will be required to drive to training events and/or meetings with taxpayers. The position requires a great deal of interpersonal communication with City employees, the public, and outside agencies.

All required licenses and certifications listed above must be maintained throughout the term of employment. Failure to obtain or maintain licenses and certifications may result in demotion or termination.

Due to Federal and State Criminal Justice System access requirements, classifications that access and maintain criminal justice information may also be required, as a condition of employment, to not have been convicted of and/or have pending charges of a felony or misdemeanor crime that would deny or otherwise restrict access to criminal justice information. This requirement applies to all existing City employees as well as external candidates seeking to fill positions that meet the given criteria.

BENEFITS:

The City of Pueblo offers a very rich benefits packet Click on the "Benefits" hyperlink at the top of this (online) job posting to view a summary of the benefits associated with this position. For a more comprehensive view on the lush benefits offered by the City, please go to

CIVIL SERVICE EXAM: June 4, 2024

Please note that the Civil Service Commission may use a Training & Experience (T&E) evaluation of your application to establish an eligibility list for this classification.

BENEFITS PACKAGE FOR FULL-TIME CLASSIFIED EMPLOYEES

The City of Pueblo offers a comprehensive benefits package for full-time classified positions, delivering quality and value to meet the diverse needs of our workforce. From paid holidays and personal holidays to accruing vacation time, City employment lets you plan for your future, stay healthy and maintain a quality work/life balance for you and your family.

As a PERA member, you contribute a percentage of every paycheck to PERA in exchange for a lifetime defined benefit, or pension.

Comprehensive and affordable to meet your health and wellness needs.

The City offers opportunities for professional growth with and potential promotional opportunities and lateral movement within the City. Many employees also enjoy benefits such as The Employee Assistance Program (EAP) provides important employee support services.

Paid leave and time off are provided for vacation, sick, personal days (2), FMLA, funeral and injury leave.

01

This position requires a valid driver's license. Do you meet this requirement? (Note: Your application will not be accepted if a copy of this document is not attached)

• Yes
• No

02

Indicate your highest level of completed education. Your application will be rejected if a copy of your highest level of completed education is not attached (i.e. transcripts/diploma showing you graduated from high school or were awarded a(n) associate's, bachelor's, master's, or doctorate degree). Please note that you may redact information that identifies your dates of attendance or graduation.

• Less than a high school diploma or equivalent
• High school diploma or equivalent
• No Degree - Less than 30 semester hours of college course work
• No Degree semester hours of college course work
• No Degree - At least 60 semester (90 Quarter)hours of college course work
• No Degree - An Occupational Certificate equivalent to an Associates' Degree (at least 60 semester hours)
• Associate's Degree
• Bachelor's Degree
• Some graduate level education - No graduate degree
• Master's Degree
• Doctoral Degree

03

This position requires at least four (4) years of increasingly responsible experience in general office, computer accounting, collections, or customer service . Indicate your level of qualifying experience.

• I have no experience
• 6 Months
• 1 Year
• 2 Years
• 3 Years
• 4 Years
• 5 Years
• 6 Years
• 7 Years
• 8 Years
• 9 Years
• 10 or More Years

04

Please explain your qualifying experience.

05

ATTACHMENTS REQUIRED: Your application packet will be considered incomplete and will be rejected if you do not include the appropriate attachments. In particular, it is required that you submit copies of the following items:1. Valid driver's license. We must verify your identity, Pueblo Municipal Code (sec requires that you meet the minimum age requirement for this classified position, and this position requires that you have a valid driver's license. 2. Diploma/degree or transcripts (indicating an awarded high school diploma or degree) showing your HIGHEST level of COMPLETED formal education. The submitted copy must have been issued by the educational institution and display:- the institution's name/logo- your name- confirmation that a diploma or degree was awarded3. A Service 2 or Member 4 copy of your DD214 if you wish to claim veteran preference. If you wish to claim veteran preference due to a service-connected disability, please submit a letter from the Veteran's Administration, dated within one year, indicating your veteran disability status4. One and the Same Certification if there are any variations in your name in any of the submitted documents. )5. Any certificate or professional license/registration required by the job descriptionPlease return to the Attachments section at this time and include any missing items.This is a good time to review your entire application and ensure you:- accounted for your last 10 years of employment history (20 yrs if applying to be a Police Patrol Officer), including times when you were not working. - provided a reason for leaving every employer, specifically state if you resigned or were laid-off, terminated, resigned in lieu of termination, etc. - answered all Agency-Wide questions. NOTES: - Missing or vague information could cause your application to be rejected.- You may redact information that identifies your dates of attendance at or graduation from an educational institution.Have you revisited your application and attached all required documents?

• Yes
• No

Required Question