Jobs
>
Eugene

    Resident Services Manager - Eugene, United States - Landmark Properties

    Landmark Properties
    Landmark Properties Eugene, United States

    2 hours ago

    Default job background
    Description
    Job Description

    The Resident Services Manager's primary goal is to assist the Community Manager with the property's daily operations and management, with a detailed focus on account receivables and servicing our residents. The Resident Services Manager places our residents' needs, requests, and follow-up as a top priority. The Resident Services Manager should always maintain a level of professionalism and courtesy.

    Reports to: Community Manager
    Direct Reports: None

    Responsibilities:
    The duties listed below are an outline of the Resident Services Manager's responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.

    Financial Management
    • Oversee the timely collection of rental and miscellaneous income due from current and former residents
    • Make daily bank deposits by check scanner or manual deposit
    • Ensure accuracy of daily bank deposits and account data entry
    • Manage resident accounts and closely monitor delinquencies
    • Prepare balance due and credit memos
    • Prepare delinquency report and recap collection efforts
    • Process evictions
    • Negotiate payment plans for former resident balances
    • Work closely with the collection agency on collecting former balances
    • Assist the Community Manager in preparing for month end pre-close and process month end financial reporting
    • Assist the Community Manager with the accounts payable process
    Customer Service
    • Understand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectations
    • Maintain active and effective communication with residents, parents, and university personnel
    • Contribute to the monthly newsletter and resident communications
    • Develop and maintain a positive sense of community for both residents and associates and encourage participation in events and activities
    • Assist in mediation and resolution of resident conflicts by encouraging the respect for and appreciation of individual differences
    • Develop and maintain resident retention programs
    Leasing & Marketing
    • Assist with Leasing & Marketing, as needed
    General Administration
    • Ensure confidentiality of client, resident and company information
    • Help coordinate and attend all staff meetings and any special or emergency meetings
    • Understand and adhere to the Landmark Properties policies and procedures and Fair Housing laws
    • Maintain a clean and professional work environment
    • Assist in corporate projects as requested
    • Assist the Community Manager with the daily operations of the property
    Personnel
    • Assist in development and supervision of staff
    Facilities
    • Assist the Community Manger in creating and implementing a successful turn plan
    • Ensure the staff is utilizing the Facilities module in Entrata to track, close, and follow up on all service requests
    • Regularly walk the property to identify and address maintenance issues
    • Assist the Community Manager and maintenance team in quarterly inspections of each unit to identify and address maintenance issues
    • Initiate billing and collection of charges for damages discovered in quarterly inspections
    Risk Control
    • Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources
    • Document and address behaviors of residents that violate the law or the community lease agreement
    • Identify and report safety and security risks to the Community Manager
    • In the absence of the Community Manager, prepare and submit incident reports
    • Assist the Community Manager in handling emergency situations in conjunction with the corporate team
    Requirements
    • Bachelor degree strongly preferred, high school diploma required
    • 2 years of experience in various positions in a residential rental community is preferred
    • Student housing experience is STRONGLY preferred
    • Strong financial, organizational, analytical and decision-making skills
    • Strong internet, word processing, and spreadsheet skills
    • Must have excellent communication, management, and people skills
    • Entrata experience preferred
    Work Environment
    • The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
    Physical Demands:
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
    • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
    • The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business.
    Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • University of Johannesburg

    Manager: Technical Services

    2 days ago

    University of Johannesburg Eugene, United States

    Manager: Technical Services (P6) (Library & Information Centre: Technical Services) · Advert reference: · uj_001430 · Advert status: · Online · Apply by: · 29 March 2024 · Position Summary · Job category: · Education and Training · Campus: · Auckland Park Kingsway Campus · ...

  • TravelCenters of America

    Truck Services Manager

    2 days ago

    TravelCenters of America Eugene, United States

    There's never been a better time to join TravelCenters of America For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. · Driven by a passi ...

  • CORPS NETWORK

    Member Services Manager

    2 days ago

    CORPS NETWORK Eugene, United States

    Member Services Manager · JOB DETAILS · Actively Recruiting : Yes · Position title : Member Services Manager · Type of Position : Staff (Full-Time) · Town, City, Park, etc : Eugene · State / Territory : Idaho, Oregon, Washington · Benefits : Dental Insurance, Health Insurance, ...

  • TravelCenters of America

    Truck Services Manager

    1 week ago

    TravelCenters of America Eugene, United States

    There's never been a better time to join TravelCenters of America For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. · Driven by a passio ...

  • Gentle Dental

    Treatment Coordinator

    3 days ago

    Gentle Dental Eugene, United States Full time

    At Gentle Dental, we value our teammate's smile as much as our patient's smile. · Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to ove ...

  • McKenzie Recruiting

    Client Service Manager- Finance

    2 days ago

    McKenzie Recruiting Eugene, United States

    Job Title: Client Service ManagerLocation: Eugene, Oregon Position Schedule: Full-TimeCompensation: Competitive wage based on experienceOverview:We are a Fee Only Wealth Management firm looking to add an experienced professional to our team. As a Client Service Manager, you are t ...

  • Gordon Truck Centers Inc

    Support Service Account Manager

    1 day ago

    Gordon Truck Centers Inc Eugene, United States

    Greet and communicate with customers and initiate service write up for repairs. Accurately take customer information, record the customer's requests, and prepare written estimates. Schedule and plan related work in the shop directly with the service Service Advisor, Account Manag ...

  • Freightliner Northwest

    Support Service Account Manager

    2 days ago

    Freightliner Northwest Eugene, United States

    Overview: · Freightliner Northwest is looking for a candidate to join our Service team in Coburg, OR as a Support Service Account Manager. · The Support Service Account Manager / Service Advisor is responsible for making a great first impression with customers at all times and ...

  • Skyline Solutions

    Commercial employee

    1 day ago

    Skyline Solutions Lena, United States

    We are Trio Personnel Management - your regional personnel service provider. Our entire management team, employees and staff have many years of experience in the areas of temporary staffing, recruitment, sales, customer service, recruiting and employee care, and they all have a s ...

  • BlueWave Solutions

    IT Project Manager for SAP Business Intelligence

    2 days ago

    BlueWave Solutions Lane, United States

    As an IT project manager for SAP Business Intelligence (m/f/d), you will work together with the team of our client's partners. You will understand their core processes and problems and offer them innovative solutions. Your main tasks will include managing strategically complex pr ...

  • Skyline Solutions

    Technical Coordinator

    1 week ago

    Skyline Solutions Eugene, OR, United States Freelance

    **Welcome to WISAG, one of the leading service companies in Germany for the areas of aviation, facility, and industry. With over 50,000 employees, we are dedicated to providing top-quality services every day. · At WISAG Production Service, we see ourselves as partners to the manu ...

  • SilverLinx

    HR Payroll Specialist is a professional who specializes in managing and processing employee payroll within a company's human resources department

    3 days ago

    SilverLinx Lena, United States

    About the Company · We are one of the leading providers nationwide for energy and water cost billing and other important services for the real estate industry. · What do we offer you? · A permanent contract at a crisis-proof workplace with long-term prospects · Flexible working ...

  • Phoenix Industries

    Maintenance Master

    2 days ago

    Phoenix Industries Eugene, United States

    As Germany's largest private brewery group, we are not only the market leader in the German brewing industry, but also a producer of soft drinks, logistics provider, wholesale specialist, beverage retailer, delivery service, empties manager, solution provider for gastronomy and t ...

  • Spectrum Dynamics

    Software Developer

    3 days ago

    Spectrum Dynamics Eugene, United States

    About the Company · We are one of the leading providers nationwide for the planning, implementation, and support of IT infrastructures, managed services, and cloud solutions. · What do we offer? · Attractive, performance-based salary model · Permanent employment contract · Compan ...

  • Crimson Technologies

    Employee: Streetcar Museum Stuttgart with special tasks in part-time

    4 days ago

    Crimson Technologies Lane, United States Part time

    Lane Employee: Streetcar Museum Stuttgart with Special Tasks in Part-Time (m/f/d) · SSB stands for public transportation that moves the entire city of Stuttgart and the region. Our over 10,000 employees transport more than 1 million passengers daily, quickly, affordably, comforta ...

  • Omega Dynamics

    District Manager Real Estate Financing

    3 days ago

    Omega Dynamics Eugene, United States

    We are looking for you We are searching for field sales representatives for our sales area at LBS NordWest. Are you already a successful financing specialist and looking for a new career opportunity? Then you are in the right place with us. · Your benefits - you can count on them ...

  • Viridian Staffing

    Cannabis Sales Account Executive

    5 days ago

    Viridian Staffing Eugene, United States

    CANNABIS SALES ACCOUNT EXECUTIVE · Viridian Staffing's Client is looking for an experienced Cannabis Sales Account Executive in the Central Oregon area, covering Eugene, Roseburg, Salem, etc., to help drive sales for a fast-paced Cannabis start-up. · Founded in 2013, Viridian St ...

  • Skyline Solutions

    Financial Accounting

    1 day ago

    Skyline Solutions Vickery, United States

    About Volt · Volt is the first pan-European party. At its core is the belief that only a united Europe can tackle the challenges of our time. We are active throughout Europe and advocate for a united and federal Europe at all levels. We are already shaping new policies for a new ...

  • Aurora Ventures

    Training as a Technical System Designer

    3 days ago

    Aurora Ventures Vickery, United States

    Who we areRud. Otto Meyer Technik GmbH & Co. KG - ROM Technik - plans, builds, and maintains sophisticated technical building equipment systems for public, industrial, and private clients with around 2,000 employees. With our operational departments of electrical, mechanical, bui ...

  • Atlas Dynamics

    Quality Engineer for Supplier Management

    2 days ago

    Atlas Dynamics Coburg, United States

    We are Quest Global. As a global company headquartered in Singapore, we live and work in 17 countries, at 56 global locations with more than exceptional employees. Quest Global has in-depth industry knowledge and digital expertise to offer global end-to-end product development se ...