Patient Access Lead - New Orleans, United States - LCMC Health

LCMC Health New Orleans, United States

3 weeks ago

Description

Your job is more than a job

You're ready to find your fire. Let us help you feed your leadership flame. As a Patient Access Lead, you provide a vital administrative role to every patient's well-being at LCMC Health.

You lead by example as you ensure the efficient and effective scheduling, registering, and admission of patients, ensuring accurate patient demographic information and compliance to liability collection techniques.

You're a champion multitasker, cross-training, supporting, and leading as you oversee shift assignment, staff movement to meet patient/provider demand, and point-of-service/patient-facing interaction.

You recognize issues, resolve them, and recommend improvement initiatives.

You present a polished and professional attitude as you interact with patients, doctors, pharmacies, nurses, and other clinic or hospital personnel.

You have that first-things-first vibe thinking first to understand then to be understood. You're ready to lead and we're ready to develop and foster future leaders like you. It's a win-win.

Your experiences, knowledge, skills, empathy, team mentality, and your "little something extra" all add up to you.

And we're excited to get to know you and find out what you'll bring to this patient access lead role.

Your Everyday

Greet patients, guests and family members both on phone or in person, and schedule patients for services with appropriate provider, location and time.

Analyze current patient information to determine or create an account for all patients who present for services, including walk-in, non-scheduled, and emergency services or activate scheduled accounts that have already been set up.

Register patients by entering accurate demographic, financial class, insurance information and revise errors.

Complete registration and admissions process and ensure all required forms are completed and other paperwork / documents are gathered and accurate

Request and document patient demographic, insurance, guarantor, MSP, and PCP/Referring Physician information, validate against current system, and ensure patient/guarantor sign all applicable documentation, such as consents and financial assistance loan application.

Inform patient/guarantor of liability due, including prior balances and estimates for scheduled service, and collect payment if possible or refer to financial counseling as needed.

Schedule and reschedule appointments for patients as needed.

Ensure all required forms and paperwork are completed and patient/guarantor signs all applicable documentation, such as consents and financial assistance loan application.

Complete messages for providers as needed using the In-Basket messaging system.

Update EMR with documentation to communicate any information related to the status of a patient account.

Perform financial analysis and inform patient of financial responsibility, liability due, including prior balances and estimates for scheduled service.

Balance cash drawer daily and accounts for shortages/overages/account posting errors and report unreconciled monies/deposits to supervisor.

Make debit/credit adjustments as necessary; forward necessary backup documents to lead and/or general accounting for review

Prepare cash log at the end of the shift, ensuring accuracy and completeness of cash register items.

Assist in the on-boarding of new hires and the ongoing training of peers

Participates in continuous process improvement initiatives and provide feedback to managers and supervisors.

Assign staff as needed, cross-train and cross-cover for personnel performing similar job functions both within and outside the department.

The Must-Haves

Minimum:
High School Diploma/GED or 3+ years of customer service or healthcare experience.

WORK SHIFT:
Variable Hours (United States of America)

LCMC Health is a community.

Our people make health happen.

While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way.

Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary

Your extras

Deliver healthcare with heart.
Give people a reason to smile.
Put a little love in your work.
Be honest and real, but with compassion.
Bring some lagniappe into everything you do.
Forget one-size-fits-all, think one-of-a-kind care.
See opportunities, not problems - it's all about perspective.
Cheerlead ideas, differences, and each other.
Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer.

All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work.

This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
To ensure quality care and service, we may use information on your application to verify your previous employment and background.
To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

Patient Access Lead

5 days ago

LCMC Health Corporate New Orleans, United States Full time

JOB DESCRIPTION Your job is more than a job · Your Everyday · Provides Assistance to Patients: · - Greets patients, guests and family members both on phone or in person. · - Schedules patients for services with appropriate provider at appropriate locations and desired time when ...
Patient Access Lead

2 weeks ago

LCMC Health New Orleans, United States

Your job is more than a job · Your Everyday · Provides Assistance to Patients: · - Greets patients, guests and family members both on phone or in person. · - Schedules patients for services with appropriate provider at appropriate locations and desired time when possible, ens ...
Patient Access Lead

3 weeks ago

100 LCMC Health New Orleans, United States

Patient Access Lead - Outpatient Specialty Pharmacy Children's Hospital page is loaded · Patient Access Lead - Outpatient Specialty Pharmacy Children's Hospital · Apply · locations · LCMC Health Corporate · time type · Full time · posted on · Posted 2 Days Ago · job requ ...
Environmental Field Technician

2 days ago

Montrose Environmental Group, Inc. New Orleans, United States Full time

ABOUT YOU · Are you passionate about air quality and ready to join an inclusive work environment, committed to leading new ideas and pathways and to delivering value? If the answer is"Yes" then we have an exciting Full-time career opportunity for you in New Orleans, Louisiana. · ...
Customer Reliability Engineer

3 weeks ago

Smiths Group New Orleans, United States

Job Description · The Customer Reliability Engineer works on-site at a customer facility(s), participating in activities with the customer to comply with the partnership agreement. The engineer makes independent seal and equipment evaluations, selections and recommendations with ...
Locum Physician

3 days ago

LocumJobsOnline New Orleans, United States Full time

LocumJobsOnline is working with Barton Associates to find a qualified Anesthesiology MD in Louisiana · About The Position · Louisiana is the site of your next locum tenens opportunity Our client is looking for a cardiac anesthesiologist to begin coverage in early April. Hours inc ...
Locum Physician

1 week ago

LocumJobsOnline New Orleans, United States Full time

LocumJobsOnline is working with Weatherby Healthcare to find a qualified Anesthesiology MD in Lafayette, Louisiana, 70503 · About The Position · Weatherby can help you build a custom career plan, with multiple positions available for you today. Call us for specific details on you ...
Travel Nurse

1 week ago

TotalMed Staffing New Orleans, United States

TotalMed Staffing is seeking an experienced Stepdown Unit Registered Nurse for an exciting Travel Nursing job in New Orleans, LA. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $1918.3 / Week Registered Nurse - Step Down Unit | RN - SDU | New Orleans, Louisiana | ...
Locum Physician

1 week ago

LocumJobsOnline New Orleans, United States Full time

LocumJobsOnline is working with Weatherby Healthcare to find a qualified Gastroenterology MD in Thibodaux, Louisiana, 70301 · About The Position · Interested? Give Weatherby a call today and speak with one of our specialty-specific consultants for available dates and details.Must ...
Senior Credit Analyst

3 weeks ago

First Horizon Bank New Orleans, United States

About UsFirst Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, th ...
Front of House Manager

1 week ago

Red Fish Grill New Orleans, United States

FOH Manager - Red Fish Grill · About Ralph Brennan Restaurant Group · Ralph Brennan's six high-energy, high-experience restaurants (plus a catering company and a bakery) stand apart for our commitment to inspired, locally-sourced cuisine and gracious hospitality served up in New ...
Sous Chef

1 week ago

Brennan's Restaurant New Orleans, United States

Ralph Brennan's six high-energy, high-experience restaurants (plus a catering company and a bakery) stand apart for our commitment to inspired, locally-sourced cuisine and gracious hospitality served up in New Orleans' most revered and iconic dining rooms. · Job description · Bre ...
Inside Sales Representative

5 days ago

Solar Alternatives New Orleans, United States

Why Solar Alternatives? · We believe in doing well by doing good Solar Alternatives' mission is to help our neighbors save money and secure a sustainable energy future with the best technology available. If you can sell a high-technology product with purpose and value, then you m ...
Northshore Bureau Reporter

3 weeks ago

Hearst New Orleans, United States Full time

WDSU-TV, the NBC affiliate in New Orleans, Louisiana, is looking for a Northshore Bureau Reporter that excels in breaking news and creates compelling live shots. We are looking for a strong, take-charge reporter who hits the ground running every day. The successful candidate lov ...
Access Navigator- Hematology/Oncology

2 weeks ago

Ochsner Clinic Foundation New Orleans, United States Full time

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who f ...
Physician (MD/DO) - Internal Medicine in Metairie, LA - Excellent Benefits 2024-05-30

2 weeks ago

LocumJobsOnline New Orleans, United States Full time

LocumJobsOnline is working with CompHealth to find a qualified Internal Medicine MD in Metairie, Louisiana, 70006 · About The Position · You will enjoy practicing in Metairie. It is the first suburb of New Orleans, Louisiana, located on the south shore of Lake Pontchartrain betwe ...
Program Manager II, Health Information Systems

3 weeks ago

InsideHigherEd New Orleans, United States Administrative Jobs ,

Program Manager II, Health Information SystemsDepartment of International Health and Sustainable DevelopmentLocation: New Orleans, LA · SummaryTulane University's Highly Vulnerable Children Research Center is seeking a professional to join the Protecting Highly Vulnerable Childre ...
Executive Sous Chef

3 weeks ago

Davidson Hospitality New Orleans, United States Regular Full time

Overview · We are seeking a talented Executive Sous Chef to lead our culinary team in delivering exceptional dining experiences. As Executive Sous Chef, you will be responsible for overseeing kitchen operations and ensuring quality and consistency in all menu items. You will hav ...
Program Master Scheduler

1 week ago

Textron New Orleans, United States Full time

Program Master Scheduler (Hunt Valley, MD or New Orleans, LA)( Job Number: · Description We are Textron Systems, best known for innovative defense technologies and services. We are a part of Textron Inc, one of the world's leading multi-industry companies, recognized for its ...
English Language Learners

1 week ago

NOLA Public Schools New Orleans, United States

NOLA Public Schools VisionThe vision of the NOLA Public Schools is that every student receives a high-quality education that fosters their individual capabilities, while ensuring that they thrive, achieve physical and mental wellness, and are prepared for civic, social, and econo ...