Jobs
>
Rockville

    Med-Spa Receptionist Front/Back - Rockville, United States - Morgan Stephens

    Default job background
    Description


    Our Bethesda practice is looking for a front and back office med-spa receptionist that recognizes the unique needs of each patient, they customize treatments, ensuring optimal skin health and appearance.

    Their commitment extends beyond direct care; they actively research new dermatological technologies and both prescription and non-prescription products.

    The team's dedication to excellence and continuous improvement has made them a trusted choice for thousands, who laud their personalized approach and cutting-edge treatments.


    Their objective is clear:

    to offer the most advanced skin care and facial rejuvenation procedures available, ensuring every patient feels confident in their skin.

    With a reputation built on decades of unparalleled service, they stand as a testament to commitment and expertise in dermatology.

    Objective:

    Deliver a stellar 5-star patient experience, maintain smooth patient flow throughout the facility, and showcase a robust work ethic.

    Responsibilities:


    First Impressions:
    Warmly greet patients upon arrival and departure, ensuring a positive experience from start to finish.


    Communication Skills:
    Answer calls within three rings, demonstrating knowledge of aesthetic procedures and maintaining a friendly demeanor. Use patient names to personalize interactions.


    Scheduling:
    Efficiently book, modify, or cancel appointments. Ensure timely follow-ups for next appointments.

    Promotions & Programs:
    Educate clients about loyalty, referral programs, and ongoing promotions. Drive patient enrollment in membership initiatives.


    Facility Appearance:
    Oversee the aesthetics, cleanliness, and staging of the facility. Ensure the office is ready for daily operations and closed per standard procedures.


    Feedback & Improvement:
    Share patient feedback with the management. Aid in front desk projects like new client leads, rewards, promotions, and gathering online reviews.


    Technology Proficiency:
    Manage patient records in our software system and demonstrate adeptness in using computers, iPads, and phones.


    Service Promotion:
    Knowledgeably describe treatments, services, facility features, and hours. Actively promote treatments, discounts, and retail offerings.


    Digital Presence:
    Contribute to the achievement of Social Media and Review objectives.


    Inventory Management:
    Collaborate with the manager for accurate stock counts and order management.


    Problem Solving:
    Address patient queries and concerns with professionalism. Step in for day-to-day managerial tasks as needed.


    Team Collaboration:
    Attend staff meetings and trainings. Assist in front desk operations and communicate any significant occurrences to the management.


    Professionalism:
    Dress as per uniform policy, maintain a proactive attitude, and work towards the continuous growth of the business.

    This role requires an individual who is solutions-driven, takes the initiative, and can work both independently and as part of a team.



  • Drs. Ensor, Johnson & Lewis Rockville, United States

    EJL Dental, a multispecialty dental practice in Rockville, Maryland, seeks a compassionate and energetic team player who is committed to delivering exceptional patient care to join our practice. We are looking for a full-time front desk receptionist. Must be punctual, courteous, ...


  • Modern Oral & Facial Surgery Rockville, United States

    **Modern Oral and Facial Surgery** · We are looking for a motivated dental receptionist who puts patient care and patient experience above all else · Our dynamic office is looking for a team-oriented, positive, energetic, and self-motivated individual to help assist the doctor wi ...


  • H&C Construction Services Derwood, United States

    **Company Overview**: · At H&C Kitchen & Bath, Design center showroom we are a one stop shop for everything. Located in the heart of Rockville, our showroom stands as a curated haven, showcasing a stunning collection of cabinets, vanities, countertops, flooring, faucets, bathtubs ...


  • Ivanti Marble Quartz & Granite Rockville, United States

    Overview: · We are seeking a highly organized and customer service-oriented Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front ...


  • Dr. Jalli MD PC Rockville, United States

    **About us** · Dr. Jalli MD PC is a fast growing primary care medical office located in Rockville, MD. Our patients hold us in high regard in providing the best care. · Our work environment includes: · - Modern office setting · - Growth opportunities · - Flexible working hours · ...


  • Dr Joann Urquhart MD Rockville, United States

    Job Summary: · We are seeking a skilled and organized Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional customer service to patients, managing administrative tasks, and ensuring the smooth operation of the front de ...


  • COMPREHENSIVE PRIMARY CARE Rockville, United States

    **About Us**: · Comprehensive Primary Care (CPC) is a collection of twelve office locations offering primary care for every stage of life. We've been part of the communities we serve for years - and in some cases decades. Together we strive for healthy neighbors across northern V ...


  • Morgan Stephens Rockville, United States

    Our Bethesda practice is looking for a front and back office med-spa receptionist that recognizes the unique needs of each patient, they customize treatments, ensuring optimal skin health and appearance. Their commitment extends beyond direct care; they actively research new derm ...


  • Dr. Thapar MDPA Gaithersburg, United States

    Receptionist needed for Medical practice in Gaithersburg, · Must be fluent in English and have professional communication skills and some Data entry.' · - Making appointments for all staff or for specific employees, such as executives · - Processing bills and helping clients or c ...


  • Active Rehabilitation Gaithersburg, United States

    Small, busy office looking for friendly face with exceptional communication skills to join our Chiropractic/rehab office. Job duties include answering phone (multiple lines), scheduling appointments, assisting patients, taking all payments, filing, computer entry and maintaining ...


  • Mehr Tucker DDS Rockville, United States Part time

    Responsibilities: · - Greet and welcome patients and visitors in a friendly and professional manner · - Answer phone calls and direct them to the appropriate department or person · - Schedule patient appointments and maintain the appointment calendar · - Verify patient insurance ...


  • Rockville Advanced Dentistry Rockville, United States

    Responsibilities: · - Greet and welcome patients and visitors in a friendly and professional manner · - Answer phone calls and direct them to the appropriate department or person · - Schedule patient appointments and maintain the appointment calendar · - Verify patient insurance ...


  • Capital Cardiac Care Gaithersburg, United States

    We are a busy cardiology practice located in Gaithersburg, MD. We are looking to hire as soon as possible. · We offer great pay and a wide range of benefits. · If you are interested, please reply to this ad with your resume. Thank you. · Pay: $ $22.00 per hour · Expected hours: 4 ...


  • American Headhunters LLC Chevy Chase, United States

    Looking for a Front Desk Receptionist in Chevy Chase area for established office. Pay is based on experience and up to 27.00 an hour. Must have at least 3 years of experience in Healthcare and good tenure. Plastic Surgery or Dermatology experience is a plus but not required. · Pa ...


  • Antezana & Antezana, LLC Gaithersburg, United States

    _Front Desk Bilingual Receptionist _ · Pay: $ $18.00 per hour · **Benefits**: · - 401(k) · - 401(k) matching · - Dental insurance · - Health insurance · - Life insurance · - Paid time off · - Retirement plan · - Vision insurance · Schedule: · - 8 hour shift · - Monday to Friday · ...


  • Monument Health Advisors Chevy Chase, United States

    **Medical Front Office Coordinator** · **Job Summary** · We are seeking a friendly and organized Front Office Coordinator to join our growing surgical practice. In this role, you will work at the front desk of our medical office and assist our patients and other visitors. Your pr ...


  • The Centers for Advanced Orthopaedics LL Chevy Chase, United States

    **Position Summary/Scope of Responsibility** · The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation's largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With ap ...


  • Main Street Medical Clinic Spring, United States Full time

    We are seeking someone for a Full Time Front Office Receptionist position for our practice. Applicant must be a strong self-starter and flexible, have experience with appointment scheduling, customer service, and collecting co-pays and deductibles. You will be the first person th ...


  • Hyattsville Nursing and Rehabilitation Center Hyattsville, United States

    **Front Desk Receptionist** · **Full-time** · **Responsibilities include**: · - Welcomes visitors by greeting them, in person or on the telephone · - Answering or referring inquiries. · - Directs visitors by maintaining employee and department directories · - Perform other cleric ...


  • Topaz House Apartments Bethesda, United States

    **About us** · Seeking a full-time Front Desk Attendant/Receptionist at Topaz House Apartments in Bethesda, MD. This employee will report directly to the Site Manager. · **Essential Skills**: · - Customer Service experience · - Punctuality and reliability required · - Ability to ...