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    Area Manager - Boston, United States - Connect Solutions

    Connect Solutions
    Connect Solutions Boston, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionPosition Overview: Earle III Building Maintence Inc Greenly Pro is currently seeking an experienced and motivated Area Manager to oversee our janitorial operations in the Boston area]. The Area Manager will manage a janitorial staff team, ensure quality service delivery, and maintain client satisfaction. The ideal candidate will have a strong background in janitorial management, excellent leadership skills, and a passion for customer service.

    OVERVIEW
    As an Area Manager, you will have responsibility for overseeing the operational aspects and the continued profitability of multiple accounts.
    JOB DUTIES
    • Participates in budget preparation
    • Responsible for resource planning proper scheduling, equipment, supplies
    • Responsible for supporting selection, development, and retention of employees
    • Determine, approve and monitor staffing levels of each property
    • Provide constructive feedback to staff on a continuous basis at each account
    • Minimize staff turnover at each client site by communicating and overseeing training programs and by serving as a key employee relations point of contact
    • Conduct on-site inspections and ensure each property is consistently maintained
    • Escalate client complaints and resolve issues in a timely and professional manner
    • Review weekly site budget performance and enforce recommendations for improvement
    • Solicits new business and provides quotes for services
    • Infuse the team with a commitment to safety by practicing safe work habits
    • Operate with a high level of integrity in all interactions with clients and team members
    • Monitor and ensure site contractual obligations are being met
    • Ability to read, write, and perform advanced math.
    • Ability to communicate effectively both written and orally in English, Spanish, and Portuguese.
    Schedule:
    • 10-hour shift
    • 8-hour shift
    Shift availability:
    • Day Shift (Preferred)
    • Night Shift (Preferred)
    • Overnight Shift (Preferred)
    Work Location: Multiple Locations

    REQUIREMENTS
    • Property management/janitorial experience in a leadership role in a janitorial services, property management, or hospitality/housekeeping services company
    • Excellent interpersonal and communication skills
    • Thorough knowledge of all Microsoft Office applications and mobility devices.
    • Flexibility to respond to customer needs during non-business hours
    • Schedules may be 3:00pm – 11:00pm or 7:00am to 4:00pm, flexible hours
    • Strong organizational skills, ability to work independently and sometimes under pressure.
    • Ability to work independently and as a productive member of a team, and under pressure
    • Valid Driver's License
    • Languages: English and Portuguese (fluent) and Spanish.
    • Authorized to work in the United States

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