Service Advisor - Waldo, WI, United States - Velocity Ventures
Description
Join the KALTENBACH Group, one of the leading automotive dealer groups in Germany, located in Waldo, WI. Since our establishment in 1971, we have earned our market position through dedication, creativity, and highly motivated employees.Our product and brand portfolio includes BMW, BMW Classic, BMW Motorrad, MINI, Jaguar, Land Rover, Volvo, as well as used car centers, a motorhome rental service, and our own body and paint shops in the Rheinisch-Bergisch, Oberbergisch, Märkisch, Sauerland, Hochsauerland, Olpe, and Remscheid regions.
We are currently seeking aService Advisor (m/f/d) for our BMW & Mini dealership in Overath.
Your responsibilities:
- Providing comprehensive advice and support to our customers for BMW, MINI, and BMW Motorrad
- Receiving, planning, calculating, and invoicing orders
- Recording and documenting work scopes and orders in the system
- Coordinating appointments with customers and the workshop
- Handling complaints, warranties, and goodwill claims
- Implementing internal and manufacturerset standards
Your profile:
- Enthusiasm for our product portfolio
- Completed training as a motor vehicle mechatronics technician or mechanic
- Extensive knowledge and experience with BMW and MINI
- Relevant further education as a motor vehicle master or service advisor
- Strong communication and organizational skills
- Reliability, customer orientation
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