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    Patient Access Specialist - Overland Park, United States - Icon VendorPass and Affiliates

    Icon VendorPass and Affiliates
    Icon VendorPass and Affiliates Overland Park, United States

    2 days ago

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    Description

    Position Title: Patient Access Specialist
    Location: Overland Park, Ks
    Pay Rate: $21/hr (+benefits)
    Contract Type: W2 Temp-to-Hire
    Industry: Healthcare/Pharmaceutical

    **************

    JOB OVERVIEW

    • Data Entry
    • Need customer service for overflow help with other teams
    • Accuracy – creating accounts and cases
    • Updating information in accounts from Med Billers
    Requirements
    • Strong accurate data entry skills
    • Previous work experience in Specialty Pharmacy or Customer Service preferable
    • Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills
    • Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills
      This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" setting
    • Strong ability to multi-task and strong time management skills
    • Ability to function in a high-volume, fast-paced environment
    • Dependable and strong work ethic
    • Ability to accept and implement feedback and coaching
    Specific type of experience preferred
    • Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience
    • Experience working in a health care/pharmaceutical industry environment
    • Understanding of challenges associated with patients' medical condition
    **************

    Reference #2097065
    #ZR
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