- petersburg , virginia
- posted 2 days ago
- $18 - $20 per hour
- temp to perm
- high school
- category office and administrative support occupations
- referenceAB_
- High school diploma/GED or college degree
- Prior customer service wins - you know how to build rapport
- Data entry mastery - you can crunch numbers at record speed
- Advanced Microsoft Office wizardry, especially Excel & Word
- A team player attitude with outstanding communication skills
- Preferred manufacturing or corrugated packaging industry experience
- Communicate with customer service team, estimate and enter orders, and facilitate excellent customer relationships
- Take customer orders directly from customers or account managers
- Place orders for materials and supplies required for production
- Communicate with customers regarding order status, estimates, changes, confirmations, and handle complaints/questions
- Process purchase orders, coordinate account credits, and maintain customer data
- Work with production staff and utilize KIWI system to ensure on-time customer deliveries
- Perform high volume data entry
- KIWI (1 year of experience is required)
- Basic Computer Skills
- Excel (2 years of experience is required)
- Data Entry (2 years of experience is required)
- CRM
- Years of experience: 2 years
- Experience level: Experienced
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customer service specialist ii - Petersburg, United States - Randstad
Description
customer service specialist ii.
job details
summary
job details
Kick-start your career with Randstad's Client - a global sustainable packaging leader We're seeking a dynamic Customer Service Representative (Temporary - Temp to Hire) to join our fast-paced team in Petersburg, VA.
In this key customer-facing role, you'll be the voice of our innovative company, facilitating excellent relationships through clear communication and top-notch service. Your expertise in order management, from entry to delivery, will ensure our customers receive an exceptional experience.
What You'll Bring:
Why Randstad's Client ? Beyond the competitive pay, you'll have access to unparalleled training opportunities and career growth potential at a global powerhouse. We cultivate a diverse, caring culture that champions employee well-being through networking circles, safety mindsets, and an inclusive environment where you can thrive.
salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 6 PM
education: High School
Responsibilities
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
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