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Application Support Specialist
2 weeks ago
Arvato Systems Group Los Angeles, United States** Application Support Specialist (m/w/d)** · Ohne Menschen, deren Herz voll und ganz fr IT schlgt, geht es nicht. Und darum suchen wirdich als **Application Support Specialist (m/w/d)** fr unseren Standort in Gtersloh, Hamburg, Leipzig, Rostock oder Wilhelmshaven. · **Welche Auf ...
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Application Support Specialist
2 weeks ago
Arvato Systems Group Los Angeles, United States** Application Support Specialist (m/w/d)**Ohne Menschen, deren Herz voll und ganz fr IT schlgt, geht es nicht. Und darum suchen wirdich als **Application Support Specialist (m/w/d)** fr unseren Standort in Gtersloh, Hamburg, Leipzig, Rostock oder Wilhelmshaven.**Welche Aufgaben ...
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IT-Support Specialist
3 weeks ago
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IT Support Specialist
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Sulzer Los Angeles, United States** IT Support Specialist (m/w/d)** · Ingolstadt (ING), DE · Wir suchen zur Festanstellung an unserem Standort **Ingolstadt** ab sofort in Voll- oder Teilzeit · **IT Support Specialist (m/w/d)** · **Ihre Aufgaben:** · * Bearbeitung von 1st / 2nd / 3rd Level Tickets in den zu betre ...
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Support Specialist
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The People Concern Los Angeles, United StatesSupport Specialist - Swashlock · 503 Olympic Blvd, Santa Monica, CA 90401, USA ● Los Angeles, CA, USA Req #11084 Wednesday, May 29, 2024 Role: Support Specialist, Shwashlock · Reports to: Program Manager, Access Center · Program: Shwashlock · Department: Access Center · Loc ...
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Support Specialist
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Mathnasium Los Angeles, United States Full timeT EAM S UMMARY · At Mathnasium, the core of our business is built around the success of our franchisees. As such, the strategic imperative of the Support team is to help our franchisees resolve any problem that impedes the daily operation of a Mathnasium Learning Center and lea ...
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Support Specialist
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IT Support Specialist
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Keller Executive Search Los Angeles, United StatesWe are seeking an experienced IT Support Specialist based in Los Angeles. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting for computer systems, software, and hardware. This is an excellent opportunity to join a dynamic team ...
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IT Support Specialist
1 week ago
Lowe Re Los Angeles, United States**IT Support Specialist** · Lowe · Los Angeles · California · Job Overview · The IT Support Specialist is responsible for acting as first level support for all general IT issues by providing prompt, knowledgeable and courteous support to all end users. This position will also fun ...
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IT Support Specialist
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Keller Executive Search Los Angeles, United StatesJob Description · Job DescriptionWe are seeking an experienced IT Support Specialist based in Los Angeles. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting for computer systems, software, and hardware. This is an excellent o ...
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IT Support Specialist
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Corporate National Law Firm Los Angeles, United StatesJob Description · Job DescriptionIT SUPPORT SPECIALIST needed for the LA office of a national law firm. This person will primarily be deploying, providing support, and testing. We would strongly prefer someone with law firm experience but may be open to other professional service ...
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Support Specialist
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MATHNASIUM GROUP Los Angeles, United StatesJob Details · Level · Experienced · Job Location · HQ - Los Angeles, CA · Position Type · Full Time · Travel Percentage · None · Job Shift · Day · Job Category · Customer Service · Description · TEAM SUMMARY · At Mathnasium, the core of our business is built around ...
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IT Support Specialist
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Planned Parenthood Los Angeles Los Angeles, United StatesPlanned Parenthood Los Angeles is seeking an experienced · IT Support Specialist · with excellent technical skills to work full-time in our Downtown Los Angeles Headquarters. This position is the main point of contact for technical support issues on workstations, and provides u ...
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Sales Support Specialist
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Xerox Los Angeles, United States Full timeOverview: · Xerox Corporation is an information services technology company that has continually redefined the workplace experience for more than 100 years is currently seeking a Sales Support Specialist to support the greater Los Angeles area. Sales Support Specialist, you will ...
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Operations Support Specialist
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Citizenship and Immigration Services Los Angeles, United StatesSummary · This position is located in Field Operations Directorate, District 43, Los Angeles County Field Office in Los Angeles, CA. · As an Operations Support Specialist , you will provide a variety of management services essential to the direction and operation of USCIS, assi ...
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Technical Support Specialist
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IT Support Specialist
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Instabase Los Angeles, United StatesIm ecstatic to work with my amazing co-workers every day - Instabase has been a great place to hone my skills and reify innovative ideas. · Erick · Software Engineer · Its incredible to work with a team who all care deeply about the product and company, and are always willing ...
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Support Specialist/Attendant
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The People Concern Los Angeles, United StatesSupport Specialist/Attendant (Overnight) (Wed-Sun) (11:30pm-8am) · Los Angeles, CA, USA Req #11037 Thursday, April 18, 2024 Title: Support Specialist · Department: The Village · Project: HAUS/DHS · Reports to: Residential Manager · Supervises: N/A · Schedule: Wednesday- ...
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Project Support Specialist
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WSP Los Angeles, United States Regular, FullThis Opportunity · WSP is currently initiating a search for a Full-Time Project Support Specialist for our Chicago, IL, Orlando, FL, Tampa, FL, Miami, FL, Houston, TX, Austin, TX, Dallas, TX, St. Louis, MO, San Francisco, CA Sacramento, CA Los Angeles, CA Irvine, CA, Tempe, AZ, o ...
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Client Support Specialist
2 weeks ago
Lavish Home Decor Los Angeles, United StatesAt Lavish Home Décor, we believe that your home should be a reflection of your personality, which is why we offer a wide range of luxury home furnishings. From sleek and modern pieces to timeless classics, we have something to suit every taste. · As an authorized dealer of Hunter ...
Technical Support Specialist - Los Angeles, United States - Constant Contact
Description
**Technical Support Specialist**
Category Customer Success Job available in 2 locations
Remote, United States
Los Angeles, CA, United States
JOB DESCRIPTION At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. *Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams*. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilities-and were just getting started
As a member of ReScis Technical Support team, youll join our collaborative company and become an integral part of an exceptional and growing team transforming the technology landscape. This is the ideal role for those looking for a step into tech or the opportunity to showcase their technical ability; you will work closely with senior team members who will provide mentorship and guidance as you grow. As a Technical Support Specialist (Tier I), youll build technical skills while supporting Rescis clients and account managers with any questions or challenges they face. You will also provide assistance with day-to-day tasks, such as campaign setup and campaign testing, login management, and data validation. **What you'll do:**
Work closely with Onboarding Engineers and Client Success Managers to provide a successful user experience
Manage client relationships by quickly and comprehensively answering their support questions and giving direction for resolution of issues
Work with Client Success Managers and other ReSci departments to produce documentation and education on best practices in leveraging the ReSci platform
Assist Client Success Managers in product usage and training
Coordinate with the engineering team on any escalated issues, and ensure diligent follow-up and updates with clients
**Who you are:**
2+ years of tech industry related customer support experience, preferably with a SaaS company
Excellent understanding of relational databases, and strong query writing skills
Excellent verbal and written communication skills
Excellent problem-solving capabilities
Ability to quickly explore, examine and understand complex problems and how they relate to a customers business
Experience with SQL, APIs, and databases
**Why you'll love us:**
We celebrate one anothers differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
Join the experts. If you're passionate about supporting businesses of all sizes, you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments and seek coaching opportunities.
Weve got you covered. We are a family From excellent medical to life insurance, education sponsorships to interest-free loans, Flexi-leave to casual dress code - we've got your back
**Why Youll Love Us:**
We celebrate one anothers differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
Join the experts. If you're passionate about supporting businesses and organizations, you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
*At Constant Contact, were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. To promote the safety of our employees, their families and our community, where permitted by applicable law, we require all new hires to be fully vaccinated against COVID-19 prior to their first day of work.*
*Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact *
***Notice to Recruiters and Staffing Agencies:***
*Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.*