Customer Service Representative - Alexandria, United States - State Farm Insurance

State Farm Insurance Alexandria, United States

2 weeks ago

Description

State Farm Insurance

JobID: [Customer Service Representative] As a Customer Service Rep at State Farm Insurance, you'll: Assist customers with inquiries, complaints, and policy changes; Provide accurate and timely information regarding insurance products and services; Process policy applications, renewals, and cancellations; Handle billing and payment inquiries; Resolve customer issues and complaints in a professional and efficient manner; Collaborate with team members to ensure customer satisfaction; Maintain accurate customer records and update information as needed; Follow company policies and procedures to ensure compliance with insurance regulations; Stay updated on industry trends and changes in insurance policies; Continuously improve knowledge and skills through training and development opportunities...

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