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    Supervisor, Clinic Operations - San Diego, United States - Scripps Health

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    Description

    Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians.

    This is a full time, benefited position generally working Monday-Friday from 7:30am-5pm. Located at Scripps Clinic in Carmel Valley. This is an exempt and salaried position eligible for the Management Incentive Compensation Plan (MICP).

    Why Scripps?


    • Repeatedly recognized as one of the nation's Top 100 Places to Work by Fortune Magazine.
    • Recognized by Newsweek as one of America's Greatest Workplaces for Diversity for large and mid-size companies in 2024.
    • Nearly a quarter of our employees have been employed by Scripps for over 10 years.
    • Experience the pride, support, respect that comes with working for one of San Diego's top healthcare providers.
    • Be surrounded by people committed to making a difference in the lives of their patients and their teammates.
    Why Carmel Valley?


    • Centrally located, close to shopping and the freeway.
    • We are working on developing divisional collaboration within a busy outpatient clinic that will lead to improved patient care, increased efficiency, and an even more cohesive work environment.
    Who are you?


    • You thrive in a fast-paced, team-oriented environment and are committed to delivering exceptional patient care.
    • You are an asset to the ever-growing team of healthcare providers within Scripps.
    • You pride yourself on providing opportunity and support to the clinical departments to create an environment that promotes the best patient experience in the county.
    • You are not afraid of a busy practice and have superior de-escalation skills.

    What you'll do:

    • Oversee clinical and clerical operations at Scripps Clinic Carmel Valley.
    • Responsible for oversight of Ophthalmology, Optometry, Head and Neck, and the Vein Clinic.
    • Managing daily staffing for assigned clinic operations.
    • Ensuring nursing practice reflects established standards of care and practice and a culture that promotes patient safety.
    • Ensuring the safe transition of patients through the continuum of care to include active participation of nursing staff in planning and coordinating patient care and direct hand-off to next appropriate level of care.
    • Sharing leadership responsibilities for the clinical and clerical staff, including managing daily staffing plans, under the general direction of the Manager/Director.
    • Managing and maintaining schedules for optimal efficiency.
    • Working in partnership with Management and Physicians to ensure quality and efficiency in the management of patient care.
    • Managing and development of clinical staff.
    • Contributing to operations management of assigned business unit(s).
    • Participating in budget planning and management.
    • Taking proactive initiative in quality management.

    Required Qualifications:

    • High school diploma plus three years current applicable experience in a healthcare environment
    • Knowledge of scheduling & billing systems
    • Ability to prioritize, plan, coordinate, train and evaluate staff
    • Knowledge of healthcare business and operational practices
    • Basic computer skills, including knowledge of MS Word, Excel, and other applicable systems

    Preferred Qualifications:

    • Proficient in Microsoft Excel reporting and PowerPoint
    • Previous experience in outpatient clinic setting
    • Leadership experience of one year or more
    Scripps Health is an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.


    Position Pay Range:
    $31.73-$47.59/hour


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