- Assists with recruiting, mentoring, and empowering a high-performing team to achieve company goals.
- Maintains connection with customers and develop new business in the region through relationship building and proposing region-specific initiatives.
- Facilitates meetings to disseminate operational information including branch security and safety issues.
- Prepares teller performance appraisals and disciplinary notices as required.
- Partners with the Branch Manager - schedules tellers for adequate coverage.
- Ensures excellent customer service skills are practiced by all the teller staff members.
- Meets or exceeds monthly sales production goals for products and services as assigned by manager.
- Delivers personalized service that focuses on individual customer needs. Identifies and offers products and services that will improve our member's financial lives.
- Maintains positive interpersonal relationships with customers and employees.
- Recognizes and facilitates cross-selling opportunities.
- Ensures confidentiality of member transactions; follows regulatory compliance procedures including, but not limited to, BSA, Robbery and Security and Privacy; follows all bank policies and procedures; observes security and regulatory procedures.
- Enforces dual control procedures at all times.
- Responsible for daily branch operations to include overdraft management, vault management, branch schedules, the opening and closing of the office, and other such duties.
- Ensures that all back-office work, monthly efficiency logs, and audits are completed accurately and in a timely fashion.
- Keeps educated on all deposit, business and consumer loan products.
- Maintains adequate supplies at the facility including the maintenance of tests alarms and other security devices.
- Establishes clear and on-going communication with management.
- All other duties as assigned.
- High School Degree or GED required
- Excellent customer service and oral communication skills
- 2+ years of experience assessing and meeting the needs of customers and/or solving customer problems
- 2+ years of leadership experience including coaching, training or mentoring
- 2+ years of Prior managerial/supervisory experience
- 2+ years of cash handling experience
- Must be able to lift 30 pounds
- Strong knowledge of Microsoft Office preferred
-
Branch Manager
4 days ago
Santander Holdings USA Inc Melrose, United States Full timeBranch Manager , Melrose , MAMelrose, United States of AmericaUSA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new business, ensurin ...
-
Branch Manager
1 week ago
Santander US Melrose, United StatesBranch Manager, Melrose, MA · Melrose, United States of America · USA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new business, ens ...
-
Branch Manager
2 weeks ago
Central Credit Union Of Illinois Bellwood, United States**Job Summary**: · The _**Branch Manager**_ (BM) leads the branch staff to achieve the strategic initiatives set forth for the branch by the Credit Union. The BM is responsible for maintaining an engaged, operationally sound, high performing team dedicated to improving the financ ...
-
Branch Manager
2 weeks ago
Quantum Dynamics Bensenville, United StatesAt the earliest possible date, we are looking for a full-time branch manager (m/f/d) for our branch in Schweinfurt (Franz-Schubert-Straße, in Netto). Your responsibilities as a branch manager (m/f/d) include: working in the branch on a daily basis, responsibility for demand-orien ...
-
Branch Manager
3 days ago
Motion Industries (MOT) Elk Grove Village, United States**SUMMARY**: · The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution. · **JOB DUTIE ...
-
Branch Manager
3 days ago
A.N. Deringer, Inc. Elk Grove Village, United StatesThis position is responsible for the day to day oversight and development of the team ensuring clear communication between the branch and stakeholders; managing the overall service delivery to the clients for the U.S. Customs' brokerage as well as international freight forwarding ...
-
Deputy Branch Manager
3 weeks ago
Blue Horizon Enterprises Oakbrook Terrace, IL, United States FreelanceOakbrook Terrace, IL Branch · Bahnhofstraße 94 · 53859 Niederkassel · We only want the best for our customers. Like you, for example. Because when you manage our branches, nothing can go wrong. You turn employees into a team and your passion for numbers is no secret. We highly va ...
-
Branch Manager
19 hours ago
First American Bank Glen Ellyn, United States**Job Description**: · First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5+ billion. We are a community bank at heart with inte ...
-
Branch Manager
1 week ago
Great Lakes Credit Union Skokie, United States: · **Great Lakes Credit Union is Hiring GREAT people for our GREAT team** · **Do you enjoy customer interaction and relationship building?** · **WE WANT YOU ON OUR TEAM** · The primary purpose of our Branch Manager is to assist Great Lakes Credit Union to live out our vision, "T ...
-
Branch Manager
2 weeks ago
Freedom Forever Schaumburg, United States**Description** · Solar Branch Manager at Freedom Forever · Are you passionate about renewable energy and making a positive impact on the environment? Do you enjoy working in a dynamic and fast-paced industry? Look no further Freedom Forever, a leading residential solar company, ...
-
Branch Manager
2 weeks ago
PNC Financial Services Group Chicago, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...
-
Branch Manager
2 weeks ago
PNC Financial Services Group Chicago, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...
-
Branch Manager
2 days ago
SERENITY HOME HEALTHCARE, INC. Chicago, United States**Branch Manager** · Serenity Home Healthcare, Inc. · The Branch Manager is an expert in the administration of home care agencies and has an in-depth understanding of the laws and regulations of caregiving. This role is responsible for the management and direction of a growing br ...
-
Branch Manager
2 weeks ago
SouthernCarlson, Inc. Chicago, United StatesThe vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability. · WHO WE ARE · We are SouthernCarlson, and our foundation of service and commit ...
-
Branch Manager
2 weeks ago
ABM Industries Chicago, United StatesThe Branch Manager oversee and manage area operations. Develop, recommend, and implement programs, systems and procedures to ensure that operations are efficient and profitable and that they maintain the company's reputation for servicing clients and customers with professionalis ...
-
Branch Manager
2 weeks ago
Help at Home Chicago, United StatesHelp at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. W ...
-
Branch Manager
1 week ago
Crown Equipment Northlake, United StatesLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., · Denver, CO · or · City and state must be separated by a comma followed by a space (e.g., · Houston, TX ) · Crown Equipment Corporation · Branch Manager · in · Northlake , · Texas ...
-
Branch Manager
3 weeks ago
Titan Industries Lisle, IL, United States FreelanceOur group, HPD Group, is the staffing agency for those who want more It's great to see you here. · In addition to our professional expertise, we place special emphasis on a positive work environment and satisfaction for our employees. Our colleagues benefit from numerous perks an ...
-
Branch Manager
3 weeks ago
Sapphire Technologies Worth, IL, United States FreelanceMediaco is a renowned company specializing in mobile cranes, assembly, and heavy transport based in Worth, IL. With over 50 years of experience, we have established an excellent reputation as a reliable and professional partner in the transport industry. Our extensive fleet of mo ...
-
Branch Manager 3
2 days ago
U.S. Bank National Association Lincolnwood, United StatesAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...
Assistant Branch Manager - Northlake, United States - Byline Bank
Description
Objective of Position :
The Assistant Branch Manager is responsible for supporting the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are properly performed by the staff while conveying a feeling of trust, service, security, and satisfaction to both the customer and staff. This position is responsible for overseeing the teller function, ATM balancing, night depository processing, Thillens Processing, and customer service duties. Assists the Branch Manager in providing coaching and direction to branch staff in both sales and service activities. Supports the Branch Manager in their absence.
Byline Bank staff members are expected to periodically travel to another branch location to help with staffing coverage. Demonstrated scheduling flexibility is required, along with an openness to new ideas and the ability to identify process improvements. Business dress as outlined in the Byline Bank dress code is mandatory.
Duties and responsibilities :
Staff Development/Leadership
Sales & Service
Operational Responsibilities
Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Qualifications :
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices.
Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.
The salary range for this position is $24.04 to $30.10. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Byline Bank offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Byline Bank, you'll find a far-reaching choice of benefits and incentives.
