- Receive emergency and non-emergency emails and record significant information
- schedule appointments and coordinate shipments
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Use phone and/or computer to send truck or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide status to the customers and update details/requirements
- Enter data in the computer system and maintain logs and records of calls, activities and other information
- Excellent communication skills (English & Chinese) to collaborate with others under any type of condition
- Excellent clerical and organizational skills to keep track of schedules, routes, and customers' requests
- Knowledge of computers for scheduling and other dispatching duties
- Ability to multitask with different, and sometimes conflicting, events happening at the same time
- Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
- Ability to relay information in a fast-paced environment
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Contract Service Dispatcher
1 week ago
Peterson CAT San Leandro, United States**Peterson CAT has an immediate need for an experienced Contract Service Dispatcher at our San Leandro, CA location.** · **SUMMARY** · The responsibilities for this position include coordinating the assignments of service technicians and materials to accomplish repairs done in th ...
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Customer Service Representative
2 weeks ago
Aurora Technologies Hayward, United StatesRexel. Feel the energy. Welcome to Rexel. Here, you will find a world full of opportunities. This is not just a job, it's a real mission. Join us in leading the way alongside our customers in the context of energy transition and digitalization. And you will be right in the middle ...
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Customer Service Dispatcher
2 weeks ago
Falcon Critical Care Transport Walnut Creek, United States**Now Hiring Customer Service Dispatchers in Walnut Creek, CA.** · **$23.33/hour effective starting wage on 12-hour shifts** · **Status**: · **Full-time** · **12-Hour Shift Rotations**: Every Tues. & Weds. and Every other Sat., Sun., Mon. · **Essential Duties & Responsibilities** ...
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Customer Service 1
1 week ago
Pilot Freight Service San Leandro, United States** Customer Service 1****Job Category****:** Last Mile **Requisition Number****:** CUSTO03984 Showing 1 location **Job Details****Description**Pilot Last Mile is seeking a full time **Customer Service Representative** to work for our **San Leandro** station, located in San Leandr ...
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Customer Service Dispatcher
2 weeks ago
Falcon Critical Care Transport Walnut Creek, United StatesNow Hiring Customer Service Dispatchers in Walnut Creek, CA. · $23.33/hour effective starting wage on 12-hour shifts · - Status: · - Full-time · 12-Hour Shift Rotations: Every Tues. & Weds. and Every other Sat., Sun., Mon. · Essential Duties & Responsibilities: · - Dispatchers ar ...
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Customer Service Representative
1 week ago
Grovesindustrial San Leandro, United States** Customer Service Representative** · **Job Category****:** Operations **Requisition Number****:** CUSTO01738 Showing 1 location **Job Details** · **Description** · **SUMMARY:** · T he Customer Service Representative will be responsible for answering telephone call inquiries ...
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Dispatcher/customer Service
2 weeks ago
Bay Master Appliance Services Santa Clara, United States**Introduction**: Join our dynamic team at Bay Master Appliance Services, where we pride ourselves on delivering exceptional service and satisfaction to our customers. We are currently seeking a female detail-oriented and organized Dispatcher to coordinate and manage our service ...
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Emergency Services Dispatcher I
1 month ago
Alameda County Sheriff's Office - Recruiting Unit San Leandro, United States Full timeUnder close supervision, to receive training in public safety, emergency compliant taking and radio dispatching methods and techniques; to dispatch personnel and equipment for one or more public safety operations, including Sheriff's Patrol, Fire, Medical, Animal Control Services ...
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Account Manager Customer Service
5 days ago
Chemical Strategies, Inc. San Leandro, United StatesJob Description · Job DescriptionHIRING NOW · Job Title: Account Manager / Customer Service · Warehouse Location: San Leandro, CA (Davis and Doolittle st) · Looking for a career and not just another job? We are still adding more people to our team · We are a growing company that ...
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Customer Service
4 weeks ago
Catholic Funeral & Cemetery Services Hayward, United StatesHIRING IMMEDIATETLY · Opportunity for Promotions · Funeral Assistants provide support to the Family Service Directors (Funeral Directors) before, during, and after Funeral Services. This includes ensuring the highest standards for family service by greeting arriving families, b ...
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Customer Service Advisor
2 weeks ago
RDO Equipment Co. Hayward, United States Full time$ $90000 / year · Compensation & Benefits: · Average $70,000 to $90,000+ your first year, with top earners well into six figures · Guaranteed base salary plus commissions · Comprehensive benefits package and a company vehicle · Training and development, as well as opportunities ...
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Customer Service Representative Dispatcher
3 weeks ago
Aquinas HVAC San Jose, United StatesIt's time for your CAREER to take off · We Want YOULooking for candidates that are willing to learn and grow · in an industry that is essential to so many. · Act Now · Your success is waiting for you · Our Business is growing rapidly and we are hiring top people to grow with ...
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Customer Service Representative Dispatcher
3 weeks ago
Aquinas HVAC San Jose, United StatesIt's time for your CAREER to take off We Want YOU Looking for candidates that are willing to learn and grow in an industry that is essential to so many. Act Now Your success is waiting for you Our Business is growing rapidly and we are hiring top people to grow with us. · ...
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Customer Service
2 weeks ago
Career Strategies, Inc. Oakland, United States Temporary to HireCSI seeks a Customer Service Representatives for our client's Apartment Community. · Customer Service staff members are often the first step to creating a sense of community due to the high level of customer service they provide to current and prospective residents, guests and ve ...
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Dispatcher - Customer Service Rep
2 days ago
Ace Plumbing & Rooter San Francisco, United StatesDiscover an exciting opportunity as a full-time **OR** part-time **Dispatcher - Customer Service Rep** at **Ace Plumbing & Rooter** in **San Francisco, CA** If you're passionate about delivering exceptional customer service and thrive in a dynamic work environment, this is the ro ...
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Emergency Services Dispatcher I
1 week ago
County of Alameda Oakland, United StatesIntroduction · THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. · The upcoming filing deadlines are as follows:Tuesday, June 4, 2024 · Tuesday, August 6, ...
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Emergency Services Dispatcher I
1 week ago
Alameda County (CA) Oakland, United StatesIntroduction · THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. · This is a continuous filing exam with filing deadlines on the first Tuesday of each mont ...
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Emergency Services Dispatcher I
1 week ago
County of Alameda Oakland, United StatesIntroduction · THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. · This is a continuous filing exam with filing deadlines on the first Tuesday of each mon ...
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Customer Service Representative
1 week ago
Vortex Industries LLC Hayward, CA, United StatesDescription · Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Represe ...
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Customer Service Representative Dispatcher
3 weeks ago
Aquinas HVAC San Jose, United States**_It's time for your CAREER to take off _**: · ***_We Want YOU_****: · **_ in an industry that is essential to so many._**: · **_ Act Now_**: · **_ Your success is waiting for you_**: · **_ Our Business is growing rapidly and we are hiring top people to grow with us._**: · Check ...
Customer Services/Dispatcher - San Leandro, United States - SK Transportation Inc
Description
Job Description
Job DescriptionWe seek a reliable Customer Service/Dispatcher to act as a communication point for work orders through emails and calls. You will receive requests, transmit messages, and track vehicles. The ideal candidate must be an excellent communicator (English & Chinese) and able to remain calm and composed, especially in emergency situations. You must be able to multitask as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
Qualifications/Skills
We have been expanding from SSF to San Leandro, CA for transportation services to warehouse services. We are working to provide customer services from Transportation and Warehouse. We coordinate the schedule for our customers from the Port of Oakland to our warehouse and final destinations.
Company Description
Fast-paced/busy trucking/warehouse company in San Leandro, CA\rWe have been expanding from SSF to San Leandro, CA for transportation services to warehouse services. We are working to provide customer services from Transportation and Warehouse. We coordinate the schedule for our customers from the Port of Oakland to our warehouse and final destinations.
