- Define, document, and execute compliance test cases
- Draft and/or Contribute to the preparation of compliance enterprise life-cycle artifacts
- Conduct compliance demonstrations using IRS accessibility tools (e.g., JAWS, Dragon, Zoom Text).
- Manage test cases and testing using the IRS Enterprise Life-Cycle Management (ELM) tool
- Systems Integration & Testing
- Software QA Testing
- Web Application testing/maintenance of applications and supported processes
- Develop and execute test scripts for functional testing of chatbots in Spanish and English
- Create and execute test scripts for functional testing
- Provides test area with parameters for sample testing and specifies tests to be performed.
- Compiles data and defines changes required in testing equipment, testing procedures, manufacturing processes, or new testing requirements.
- Consults with the development and/or requirements team to coordinate and test applications.
- Performs analysis, diagnostics, and preliminary evaluations of products.
- Develops testing procedures, test plans, scripts, scenarios, functional tests, regression tests, and deployment tests
- Bachelor's degree and at least must have at least 2 to 4 years of quality assurance/testing experience. Additional years of experience maybe accepted in lieu of the degree.
- At least 2 years of experience testing tools used at the IRS including JAWS, ZoomText, Dragon Naturally Speaking, Object Inspector, Talkback and Voiceover.
- Must have knowledge and understanding of Web Content Accessibility Guidelines (WCAG) 2.0. Knowledge of IBM ELM/RQM (IBM Engineering Lifecycle Management / Rational Quality Manager) is highly desirable.
- Must have knowledge of accessibility tools
- Familiarity with one or more of the following: JAWS, ZoomText, Dragon Naturally Speaking, Object Inspector, Talkback and Voiceover.
- Must have knowledge and understanding of Web Content Accessibility Guidelines (WCAG) 2.0.
- Must be a Native Spanish Speaker- Oral and Written
- US Citizen or Green Card holder (with at least 3 years of US residency)
- Ability to get an IRS MBI clearance
- Active MBI clearance is desired
- Federal and Government experience is plus
- 508 Compliance experience is a plus
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Bilingual Software/QA Tester - Norcross, United States - Wisemen Multimedia, LLC
Description
Seeking for an experienced Bilingual Software/QA Tester.This qualified individual will be responsible for supporting Live Assistance (LA) Workstream Leads in testing voice/voicebots and other contact center channel applications (e.g., chat/chatbots, Agent Desktop, E-Mail) for compliance with standards, ensuring workstream deliverables comply.
The selected candidate must be able to travel onsite (local office) one day a week.What you will do:
Required Qualifications:
Preferred Qualifications:
About UsFounded in 2010, Wisemen Multimedia, LLC (EIN , DUNS , UEI QMEAXFXBFFT3) is a HUBZone certified hybrid digital business ecosystem creator for people, processes, and technologies. Our principal office is located at Peachtree Dekalb Airport in a designated Opportunity Zone.
Let us know if you live in a Historically Underutilized Business Zone (HUBZone).
Please copy and paste the link below and enter your home address to determine if you live in a HUBZone.
, &zoom=5About Wisemen Multimedia, LLC:
Founded in 2010, Wisemen Multimedia, LLC (EIN , DUNS , UEI QMEAXFXBFFT3) is a HUBZone certified hybrid digital business ecosystem creator for people, processes, and technologies.
Let us know if you live in a Historically Underutilized Business Zone (HUBZone).
Please copy and paste the link below and enter your home address to determine if you live in a HUBZone.
, &zoom=5