-
Guest Service Representative
3 weeks ago
Marriott International, Inc Dana Point, United States**Información Adicional** Seasonal · **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Ritz-Carlton Laguna Niguel, One Ritz Carlton Drive, Dana Point, California, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación ...
-
Customer Service Representative
3 weeks ago
NetClimb Inc Dana Point, United StatesJob Description · Job DescriptionDescription:Customer Service Representative for ship/mail/print center. Join this engaged owner and earn $17 an hour, full time with PTO & Health Benefits. Will train. Must live locally in Southern OC(Dana Point, Laguna Niguel, Laguna Beach, San J ...
-
Customer Service Representative
2 weeks ago
Elaine LaVine - State Farm Agent Dana Point, United StatesJob Description · Job DescriptionBenefits:Signing bonus · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Elaine LaVine - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a suc ...
-
Customer Service Representative
3 weeks ago
Alina Corbeanu Insurance Agency Inc Farmers Insurance Dana Point, United StatesJob Description · Job DescriptionOur office is quickly growing and we need someone who we can train to fit in our office puzzle The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assistin ...
-
Customer Service Representative
3 weeks ago
Trilogy Laguna Niguel, United StatesShea Properties – Find Awesome. · Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, ...
-
Guest Service Representative
2 weeks ago
Marriott International Dana Point, United StatesJob Description · POSITION SUMMARY · Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messa ...
-
Member Services Representative
4 days ago
Planet Fitness Laguna Niguel, United States*In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"* · Job Summary · The Member Services Representative will be responsible for creating a po ...
-
Customer Service Representative
1 week ago
J.F. Shea Family of Companies Laguna Niguel, United StatesShea Properties - Find Awesome. · Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, C ...
-
Customer Service Representative
3 weeks ago
Alina Corbeanu Insurance Agency Inc Farmers Insurance Dana Point, United StatesJob Description · Job DescriptionOur office is quickly growing and we need someone who we can train to fit in our office puzzle The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assistin ...
-
Guest Service Representative
2 days ago
Marriott International, Inc Irvine, United States**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Irvine Marriott, 18000 Von Karmen Ave., Irvine, California, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posición** ...
-
Guest Service Representative
4 weeks ago
Marriott International Inc Dana Point, United StatesAdditional Information Seasonal · Job Number · Job Category Rooms & Guest Services Operations · Location The Ritz-Carlton Laguna Niguel, One Ritz Carlton Drive, Dana Point, California, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · P ...
-
Customer Service Representative
3 weeks ago
Alina Corbeanu Insurance Agency Inc Farmers Insurance Dana Point, United StatesOur office is _quickly growing _and we need someone who we can train to fit in our office puzzle The position offered is** full time**. Our Customer Service Representative needs to_ exceed customer service standards_ to current clients while also **_assisting prospects as they ca ...
-
Guest Service Representative
3 weeks ago
The Ritz-Carlton, Laguna Niguel Dana Point, United States Full timeAdditional Information Seasonal · Job Number · Job Category Rooms & Guest Services Operations · Location The Ritz-Carlton Laguna Niguel, One Ritz Carlton Drive, Dana Point, California, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Positio ...
-
Client Service Representative Tech I
3 weeks ago
Quest Diagnostics Incorporated San Juan Capistrano, United StatesCategory Customer Service Location San Juan Capistrano, California Job function Operations Job family Client Services · Shift Day Employee type Regular Full-Time Work mode On-site · Client Service Representative Tech I- San Juan Capistrano, CA - Tuesday - Saturday · Pay Range: $ ...
-
Customer Service Representative
2 days ago
Shea Apartments - J.F. Shea Company, Inc. Aliso Viejo, United StatesAnswers telephone calls and efficiently responds to resident inquires. Provides courteous customer service to residents, vendors, and general public. Completes maintenance work orders and service requests from residents and follows through to ensure Customer Service, Customer Ser ...
-
Customer Service Representative
1 week ago
PrideStaff Mission Viejo, United States Temporary to HireA rapidly growing science-based skincare company in Mission Viejo is seeking a Customer Service Representative to join their team. · This is a full time, temp to hire opportunity, with pay starting at $22/hour. The hours are Monday through Friday, 8am to 5pm. · Customer Service R ...
-
Customer Service Representative
3 weeks ago
Best Friends Pet Hotel San Juan Capistrano, United States**Customer Service Representative**: · Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with "wow" service. Our CSRs are our first points of contact with our guests and are focused on building great relationships. · We are an ...
-
Temporary Customer Service Representative
4 days ago
PrideStaff San Clemente, United StatesA national pharmaceutical distributor located in San Clemente is actively looking for an upbeat individual that is comfortable talking to professionals in the healthcare field. This Customer Service position requires good communication skills and a good, professional, attitude. T ...
-
Temporary Customer Service Representative
1 week ago
PrideStaff San Clemente, United StatesJob Description · Job DescriptionA national pharmaceutical distributor located in San Clemente is actively looking for an upbeat individual that is comfortable talking to professionals in the healthcare field. This Customer Service position requires good communication skills and ...
-
Customer Service Representative
3 weeks ago
Shea Properties Laguna Niguel, United States**Description** · The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff.. · The Customer Service Representative, as with all members of the Shea P ...
Guest Service Representative - Dana Point, United States - Marriott International
Description
Additional Information SeasonalJob Number
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Laguna Niguel, One Ritz Carlton Drive, Dana Point, California, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency.
Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.
Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
The pay range for this position is $23.35 to $23.35 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, and other wellness benefits.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day.
The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next.
It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.
As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.
And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Guest Service Representative professionals in Dana Point
-
Courtney Garcia
Manager | Technology Consultant | Freelancer