Jobs
>
Charlotte

    Associate Director- Client Success - Charlotte, United States - Training The Street

    Training The Street
    Training The Street Charlotte, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Training The Street (TTS) is the world's leading financial learning services company offering targeted and customized training courses to corporate and educational clients. Through the use of highly effective, intuitive teaching methods in an interactive, multimedia setting, our mission is to teach the everyday valuation techniques and financial modeling skills that experienced professionals use at work in a way that is immediately applicable.

    The Client Success team is responsible for working with our existing customers to create and deliver training programs, both in-person and virtual. The primary role will be to engage with learning and development teams, HR and recruiting specialists, and finance professionals at the most reputable corporate and academic institutions around the country, in order to develop a positive customer experience, foster relationships and sell TTS services. The role also entails managing a team of Client Success Associates and providing guidance on key relationship management issues. The Associate Director will frequently be working closely with TTS's leadership team to achieve client objectives. They will also work closely with other TTS team members, acting as a liaison between clients and the TTS team to ensure smooth program delivery.

    Individuals with exceptional interpersonal skills, organizational and project management skills, and a commitment to the success of the team will excel in this position.

    TTS is an equal opportunity employer. We are committed to providing a safe and inclusive environment and are proud to acknowledge that our differences make up the core of our strength. We expect all members of our team to embrace this commitment as it directly aligns with our values.

    Responsibilities:

    · Coordination of execution across large global programs

    · Build relationships with learning and development teams, HR/recruiting specialists, and financial professionals within existing TTS clients to enable sales

    · Proactively reach out to clients to market TTS services and products

    · Assist with the execution of contracts and proposals for clients

    · Client onboarding processes for new account wins

    · Strategic pricing discussions

    · Develop and sustain a client reach out plan to maintain relationships and bookings with clients. Work closely with senior team members to serve clients training needs

    · Provide oversight to optimize internal systems (Salesforce & Microsoft products) for client management and follow up

    · Develop an understanding of TTS services in order to assist customers with questions

    · Work closely with TTS team (instructors, eLearning, Accounting, Admin) on client delivery needs

    Requirements

    · 3-5 years of prior client services experience ideally in the Banking or the Financial Services Industry.

    · Excellent communication, organizational and time management skills

    · Ability to solve problems creatively, have a professional and courteous manner

    · Fluency with Microsoft Office (Excel, Word, PowerPoint and Outlook) and Adobe

    · Ability to write professional client correspondence. Possess exceptional communication and relationship-building skills (with both internal and external stakeholders)

    Benefits

    · Paid Time Off · Health, Life Insurance, Income Protection and Employee Assistance Program

    · Able to work remotely

  • Altrata

    Client Success Associate

    3 days ago

    Altrata Charlotte, United States

    We are looking for an energetic and passionate Client Success Associate who loves to problem solve and has experience developing and maintaining relationships with customers. This person will work closely with our Small, Medium sized customers with the goal of providing outstandi ...

  • Uber

    Client Success Specialist, Raleigh

    3 days ago

    Uber Charlotte, United States

    About the Role · The Client Success Specialist role is a great opportunity to demonstrate your relationship management and sales skills. This role focuses on post-sales of Small-to-Medium Sized restaurants in Raleigh, to work efficiently and optimally with SMB merchants by deepen ...

  • Training The Street

    Associate Director- Client Success

    2 weeks ago

    Training The Street Charlotte, United States

    Training The Street · (TTS) is the world's leading financial learning services company offering targeted and customized training courses to corporate and educational clients. · Through the use of highly effective, intuitive teaching methods in an interactive, multimedia setting ...

  • SilverWorks

    Part-time HR student employee

    2 weeks ago

    SilverWorks Charlotte, United States Part time

    Location: Frankfurt · Start Date: Immediately · Shape your IT career with an exceptional company: Tata Consultancy Services (TCS) Germany GmbH. As a strategic partner, we help more than experts from various industries to achieve their business goals and lead digital transformatio ...

  • Neeljym Search Group

    Territory Sales Representative Lubrication Systems

    3 weeks ago

    Neeljym Search Group Charlotte, United States

    Join a market-leading company with over 70 years of expertise in providing cutting-edge lubrication systems to a diverse range of industries. Our client is committed to innovation, quality, and customer satisfaction. The team-oriented environment fosters collaboration, growth, an ...

  • Centria Autism Careers

    Board Certified Behavior Analyst

    5 days ago

    Centria Autism Careers Charlotte, NC, United States Full time

    Life Skills Autism Academy is a center-based therapy program focusing on children ages 2-6 who need Early Intensive Behavioral Intervention. Our mission is to help children living with autism write their own success stories. · Who we are looking for · Life Skills Autism Acade ...

  • Tandym Group

    Senior Customer Success Agent

    3 weeks ago

    Tandym Group Charlotte, United States

    A global-based healthcare company is seeking a Senior Customer Success Agent to join their team in a Remote capacity. In this role, the Senior Customer Success Agent will be responsible for managing the upsell of products and management of all customers within your product group, ...

  • Hobbs Madison, Inc.

    Senior Account Executive

    18 hours ago

    Hobbs Madison, Inc. Charlotte, United States

    Southeast Financial Service Practice · Hobbs | Madison, Inc · WANTED: A high-achieving and motivated Senior Account Executive in the Southeast to drive C-level growth at one of the fastest-growing financial technology consulting firms in the country · Successful members of our sa ...

  • Guardian Life

    Financial Representative

    6 days ago

    Guardian Life Charlotte, United States

    The Guardian Network is expanding our team and looking for a motivated individual to join us as a Financial Representative. The position offers unlimited growth potential in the financial services industry. · As a Financial Representative you will work to help individuals and bus ...

  • Pepperjam

    Sr. Partner Manager

    4 days ago

    Pepperjam Charlotte, United States

    Who We Are: · The partnership channel offers scale and automation on a pay-for-performance model that delivers the operating leverage necessary for brand survival. Partnerize empowers marketers with technology built to discover, engage, and convert audiences, at scale, all while ...

  • CRG Search

    Chief Sales Officer

    2 weeks ago

    CRG Search Charlotte, United States

    Our client is a dynamic, family-owned, faith-based, for-profit organization with a decade-long legacy of industry leadership. Their innovative blue ocean strategy has set them apart, making them a powerhouse in manufacturing, marketing, and distributing high-end, turnkey storage ...

  • ANDRITZ Hydro

    Proposals, System Engineer

    6 days ago

    ANDRITZ Hydro Charlotte, United States

    Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do We are at the forefront of future engineering technologies, with solutions that ensure the success of our cli ...

  • Smith Seckman Reic Inc

    Client Relationship Manager I-Building Commissioning

    1 week ago

    Smith Seckman Reic Inc Charlotte, United States Full time

    A leading comprehensive engineering design and consulting firm, SSR provides innovative solutions for clients with facility and infrastructure challenges. To achieve client needs, SSR has multiple locations across the US. Working with a diverse group of individuals in a variety o ...

  • ManpowerGroup

    HYBRID Client Services Manager

    2 weeks ago

    ManpowerGroup Charlotte, United States

    Indulge in the epitome of luxury and sophistication with ManpowerGroup, where flexibility, impeccable work/life balance, and an abundance of YOU time are our hallmarks. Elevate your lifestyle with our exclusive opportunities, designed to grant you the freedom to prioritize what t ...

  • Capgemini

    Oracle Fusion HCM Analytics Warehouse Consultant

    3 days ago

    Capgemini Charlotte, United States

    Role: Oracle Fusion HCM Analytics Warehouse Consultant. · Onsite: Charlotte, NC · This is a full-time position with benefits, not open for C2C opportunities. Applicants should be authorized to work in the United States without any need for visa sponsorship. · Job description: · ...

  • Linden Thomas and Company

    Sales Representative

    3 days ago

    Linden Thomas and Company Charlotte, United States

    Sales Representative · Benefits Offered: Base salary and performance-based incentives. 401(k). Fully paid health, dental, and vision insurance. Paid time off. Daily lunch and free parking are provided. · Employment Type: Full-time in-office · Why Work Here? · Fast-growing, nation ...

  • Solugenix

    Senior Software Engineer

    2 weeks ago

    Solugenix Charlotte, United States

    Senior Software Engineer · Remote · Direct Hire · Job ID · We are hiring "Senior Software Engineer" for one of our clients. This position is a direct hire opportunity. · The Senior Software Engineer is responsible for producing scalable software solutions and the full software d ...

  • Valor Private Wealth, LLC

    Sr Financial Advisor

    2 weeks ago

    Valor Private Wealth, LLC Charlotte, United States

    Company Description · At Valor Private Wealth, LLC, our philosophy is to understand our clients' goals and develop tailored financial plans to help them make the most suitable decisions. We provide proactive and knowledgeable financial advice by staying up-to-date on relevant tax ...

  • Premium Retail Services

    Dedicated Market Specialist

    2 weeks ago

    Premium Retail Services Charlotte, United States Part time

    Dedicated Market Specialist · General Information · Company: PRE-US · Location: CHARLOTTE, North Carolina, 28209 · Ref #: 62144 · Function: Merchandising · Employment Duration: Part-time · Description and Requirements · As one of Premium's Dedicated Market Specialists, you'll ...

  • Equitable

    Wealth Management Consultant

    2 weeks ago

    Equitable Charlotte, United States

    Wealth Management Advisor - Equitable Advisors · With Equitable founded in 1859, Equitable Advisors is a leading firm in the financial services and insurance industry with a mission to help people build fulfilling futures grounded in our stability, innovative solutions, and comm ...