-
Front Desk Agent
2 weeks ago
Waldorf Astoria Monarch Beach Dana Point, United States Full timeThe award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Front Desk Agentto join the Front Office Team Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emerge ...
-
Front Desk Agent
4 days ago
Surf & Sand Resort Laguna Beach, United States** Front Desk Agent** · **Job Category****:** Guest Services **Requisition Number****:** FRONT01155 Showing 1 location **Job Details** · **Description** · ***Surf & Sand Resort***, Laguna Beach is proudly a part of JC Resorts, a proven leader in the management and operation of ...
-
Spa Desk Agent
4 weeks ago
Montage International Laguna Beach, United StatesLive Your Passion. Add Your Magic. · At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If ...
-
Front Desk Agent
1 week ago
JC Resorts Laguna Beach, United States Full time** Front Desk Agent (Full-time)** · **Job Category****:** Guest Services **Requisition Number****:** FRONT01893 Showing 1 location **Job Details** · **Description** · *****"$300 SIGNING BONUS"***** · Surf & Sand Resort, Laguna Beach is proudly a part of JC Resorts, a proven l ...
-
Spa Desk Agent
3 weeks ago
Spanish Peaks Mountain Club Laguna Beach, United StatesLive Your Passion. Add Your Magic. · At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If ...
-
Front Desk Agent
1 week ago
Highgate Hotels Laguna Beach, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...
-
Front Desk Agent
4 weeks ago
Highgate Hotels Laguna Beach, United StatesHourly · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expand ...
-
Front Desk Agent
1 day ago
Common Thread Hotels Laguna Beach, United StatesDescription · Welcome and register hotel guests explaining the accommodations and establishing credit or method of payment. Check guests out of the hotel, preparing and explaining the bill. Respond to a wide variety of guest requests by accurately assessing their needs adding pe ...
-
Front Desk Agent
4 weeks ago
Grand Pacific Resorts San Clemente, United States**Description** · - Would you like to be a part of a team that helps our guests have an epic vacation experience at a growing resort management & development organization? · If your answers are yes, please read on... · - To be successful as a Guest Services Agent, you will need t ...
-
Spa Desk Agent
5 days ago
Marriott International, Inc Newport Coast, United StatesAdditional Information · Full Time, Pay Rate: $16.00/hour · Job Number · Job Category · Spa · Location · The Resort at Pelican Hill, 22701 South Pelican Hill Road, Newport Beach, California, United States · VIEW ON MAP · Schedule · Full-Time · Located Remotely? · N · Relocation? ...
-
Front Desk Agent
4 weeks ago
The Ritz-Carlton Orange, United States Full timePOSITION SUMMARY · Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their ...
-
Front Desk Agent
1 week ago
Homewood Suites & Hampton Irvine Lake Forest, United StatesJob Description · Job DescriptionA Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As a Front Desk ...
-
Front Desk Agent
1 week ago
Hilton Garden Inn Irvine Spectrum Lake Forest, United StatesA Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As a Front Desk Agent, you would be responsibl ...
-
Front Desk Agent
1 week ago
Homewood Suites & Hampton Irvine Lake Forest, United StatesJob Description · Job DescriptionA Front Desk Agent is responsible for greeting and registering guests and checking them out of the hotel. This is part of the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As ...
-
Front Desk Agent
3 weeks ago
Crescent Hotels & Resorts Anaheim, United StatesFront Desk staff are to maximize revenues and profits while attaining optimal guest satisfaction. A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliv Front Desk, Agent, Guest Serv ...
-
Front Desk Agent
1 week ago
Wincomehospitality Costa Mesa, United States** Front Desk Agent** · ** Avenue of the Arts Costa Mesa, a Tribute Portfolio HotelCosta Mesa, CA** · Posted January 4, 2022 · ** Front Desk Agent** · The ideal Front Desk Agent candidate will have some previous Front Desk Agent experience, exceptional communication skills, a ...
-
Front Desk Agent
3 weeks ago
Davidson Hospitality Group Carlsbad, United StatesCape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to join our team As a job applicant, you'll have the opportunity to work in a luxurious beachfront resort that offers unparalleled hos ...
-
Front Desk Agent
5 days ago
Lodging Dynamics Anaheim, United StatesLocation:Element Anaheim Resort & Convention Center About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years Lodging Dynamics Hospitality Group operate Front Desk, Agent, Hospitality ...
-
Front Desk Agent
2 weeks ago
Hilton Garden Inn Carlsbad Beach Carlsbad, California, United States PermanentProperty Description: · Hilton Garden Inn Carlsbad Beach is a premier hotel located in Carlsbad, California, offering exciting job opportunities for motivated individuals. Joining the team at Hilton Garden Inn Carlsbad Beach means becoming part of a renowned hospitality brand kno ...
-
Front Desk Agent
3 weeks ago
Davidson Hospitality Group Carlsbad, United StatesHilton Garden Inn Carlsbad Beach is a premier hotel located in Carlsbad, California, offering exciting job opportunities for motivated individuals. Joining the team at Hilton Garden Inn Carlsbad Beach means becoming part of a renowned hospitality brand known for its commitment to ...
Front Desk Agent 20.00 - Capistrano Beach, United States - Aimbridge Hospitality
Description
Job Summary
Love where you work Your journey start here.
We are looking for a Front Desk Agent to join our team at El Caminante Bar & Bungalows located off Pacific Coast Highway 101 in Capistrano Beach, California. Be a part of the fun and join the opening team starting this Summer.
Located on a Capistrano Beach historical site, El Caminante means the Wanderer. A newly elevated coastal haven that captures panoramic ocean views of the Pacific coast. El Caminante is indescribable. A place to chill. A surfers calling. A lifestyle hotel where guests embrace living authentically. Elevated. Non-conformist. Vintage yet totally distinct. Where people come to hang out, kick back, and explore Capistrano Beach. Hosting 30 boutique luxury guest bungalows, the high-end Haciendas encapsulate coastal living with scenic views. Private patios and the ocean breezes are accessible by way of design. Breath in your next adventure. The electric bike calls for you to take a scenic ride by the beach. The atmosphere charms with a vintage Airstream revealing stories from the past. Located within the iconic El Caminate, are three outdoor eating areas. Imagine enjoying an artisanal crafted cocktail at sunset on the rooftop ocean view bar or savoring a delicious dinner after a day of play.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
+ High School diploma or equivalent required; College course work in related field helpful.
+ Experience in a hotel or a related field preferred.
+ Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
+ Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
+ Must be able to convey information and ideas clearly.
+ Must be able to evaluate and select among alternative courses of action quickly and accurately.
+ Must work well in stressful high pressure situations.
+ Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
+ Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
+ Must be able to work with and understand financial information and data and basic arithmetic functions.
+ Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
+ Ability to read comprehend and write simple instructions and/or short correspondence and memos
+ Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
+ An operational knowledge of Microsoft Office suite
+ Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
+ Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
+ Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
+ + Approach all encounters with guests and associates in a friendly service oriented manner.
+ Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
+ Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
+ Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
+ Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
+ Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
+ Handle requests for information mail and messages in an efficient and courteous manner.
+ Answer guest inquires about hotel service facilities and hours of operation.
+ Answer inquiries from guests regarding restaurants transportation entertainment etc.
+ Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
+ Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
+ Obtain all necessary information when taking room reservations and follow rate quoting scenario.
+ Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
+ Have knowledge of and assist in emergency procedures as required.
+ Handle check-ins and check-outs in a friendly efficient and courteous manner.
+ Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
+ Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
+ Use proper two-way radio etiquette at all times when communicating with other associates.
+ As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
+ Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
+ Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
+ Now offeringDaily Pay Ask your Recruiter for more details
+ Medical, Dental, and Vision Coverage
+ Short-Term and Long-Term Disability Income
+ Term Life and AD&D Insurance
+ Paid Time Off
+ Employee Assistance Program
+ 401k Retirement Plan
Compensation Min
USD $15.50/Hr.
Compensation Mid
USD $18.60/Hr.
Compensation Max
USD $22.32/Hr.
Apply for this position (https://careers-)
Need help finding the right job?
We can recommend jobs specifically for you
EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyEl Caminante Bar & Bungalows
Posted Date9 months ago(8/3/2023 11:49 AM)
ID
LocationUS-CA-Capistrano Beach
CategoryFront Office/Guest Services
TypeRegular
StatusFull-Time