Jobs
>
Étreux

    Patient Services Coordinator - Boston, United States - Fenway Health

    Fenway Health
    Fenway Health Boston, United States

    4 weeks ago

    Default job background
    Description

    Job Type

    Full-time

    Description

    Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, opening and closing the receptionist station daily, including Saturdays as required. The Patient Services Coordinator is responsible for the completion of various billing services.

    Please be advised that this position will be located at our South End location at 142 Berkley Street until sometime between (or by) July - Aug 2024, at which time our operations, including all staff at the South End location, will be moved to our headquarters at 1340 Boylston Street. We expect that the essential job duties and the scope of this position will remain unchanged.

    Representative Duties:

    Provide excellent customer service

    • Greet each client with a smile and welcoming, professional manner
    • Answer each phone call in a cheerful and professional manner
    • Log information on calls received, where required and maintains detailed and accurate records
    • Provide clients with correct and accurate information regarding FCHC services and providers (Ask for input from team colleagues if unsure of the correct response to inquiries)
    • Schedule appointments according to established procedure
    • Refer unusual or difficult situations to supervisor
    • At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position
    • Be discrete when obtaining sensitive information from clients
    • Establish and maintain effective working relationships with co-workers, supervisors and the general public
    • Perform reception duties in an efficient, professional and courteous manner
    Accurately perform registration process for new and existing patients
    • Accurately register and enter new patient demographic data and insurance information in the system
    • Verify existing patients' demographic data and insurance information at each visit accurately record and enter any changes received
    • Collect co-payments and agreed fees at check-in
    Collection of daily cash and audit procedures
    • Collect client payments and record in a timely and accurate manner
    • Verify all transactions at the end of the day and report all discrepancies
    • Run daily reports in a timely manner and according to written guidelines
    Performs other related job duties as required

    Requirements
    • Minimum of high school graduate or equivalent.
    • Computer experience
    • Willingness to work with a diverse patient population including gay men, lesbians, seniors, students, and others
    • Calm, patient, flexible, and understanding manner
    • Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency.
    • Willingness to contribute towards Fenway's efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.
    Preferred Qualifications:
    • Successful customer service background
    • Previous experience in healthcare or medical office administration
    • Bilingual Spanish/English
    • Knowledge of business procedures
    • Experience working with an ethnically, culturally, and racially diverse work staff
    We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more. LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

    Salary Description

    $ per hour ($42,000-46,200 per year)
  • The Panther Group

    Service Coordinator

    2 days ago

    The Panther Group Boston, United States

    We are an Award Winning Commercial HVAC Company, looking to bring on an experienced Service Coordinator to join our team. Specifically, we are looking for someone with previous experience working in an HVAC environment. · Requirements: · 2+ years of Service Coordinator experience ...

  • Vaisala

    Service Coordinator

    1 week ago

    Vaisala Boston, United States

    Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most - from data centers, windfa ...

  • CBRE

    Client Services Coordinator

    1 week ago

    CBRE Boston, United States

    Client Services Coordinator - Administrative · Job ID · 163497 · Posted · 20-May-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Sales Support · Location(s) · Boston - Massachusetts - United States of America · Get ready for an exciting career ...

  • Fenway Health

    Patient Services Coordinator

    2 days ago

    Fenway Health Boston, United States

    Apply · Job Type · Full-time · Description · Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and ...

  • Bay State Community Services

    Reentry Services Coordinator

    1 week ago

    Bay State Community Services Boston, United States

    ApplyJob TypeFull-timeDescriptionJob SummaryThe Reentry Services Coordinator is part of the multi-disciplinary team at the Community Justice Support Centers (CJSC). They are responsible for conducting in-reach to Massachusetts Correctional Institutions and County House of Correct ...

  • QUINCY GENEVA HOUSING CORPORATION

    Residential Services Coordinator

    6 days ago

    QUINCY GENEVA HOUSING CORPORATION Boston, United States

    Job DescriptionJob Description DescriptionThe Residential Services Coordinators role is to work closely with the ownership and property management team to bring forth and address the needs and the dilemmas of the residents. The Residential Services Coordinator provides support, i ...

  • Bay State Community Services

    Reentry Services Coordinator

    2 weeks ago

    Bay State Community Services Boston, United States

    Apply · Job Type · Full-time · Description · Job Summary · The Reentry Services Coordinator is part of the multi-disciplinary team at the Community Justice Support Centers (CJSC). They are responsible for conducting in-reach to Massachusetts Correctional Institutions and Cou ...

  • Roxbury Tenants Of Harvard

    Resident Service Coordinator

    1 week ago

    Roxbury Tenants Of Harvard Boston, United States

    Job Description Job Description Roxbury Tenants of Harvard Association, Inc. (RTH) is a private 501(c)(3) multi-service non-profit housing and human service organization founded in 1969 by Mission Hill residents and Harvard University students. Our mission is to preserve the uniq ...

  • Bay State Community Services

    Reentry Services Coordinator

    1 week ago

    Bay State Community Services Boston, United States

    Apply · Job Type · Full-time · Description · Job Summary · The Reentry Services Coordinator is part of the multi-disciplinary team at the Community Justice Support Centers (CJSC). They are responsible for conducting in-reach to Massachusetts Correctional Institutions and County H ...

  • LVMH Group

    Sales and Service Coordinator

    2 weeks ago

    LVMH Group Boston, United States

    Job ID: · 245051 · Store Name/Number: · MA-North Street (1100) · Address: · 7 North Street, Boston, MA 02109, United States (US) · Hourly/Salaried: · Hourly (Non-Exempt) · Full Time/Part Time: · Full Time · Position Type: · Regular · Sales and Services Coordinator · At Sep ...

  • LVMH

    Sales and Service Coordinator

    2 weeks ago

    LVMH Boston, United States

    Poste · Sales and Service Coordinator · Profil · Job ID: · Store Name/Number: MA-North Street · Address: 7 North Street, Boston, MA 02109, United States (US) · Hourly/Salaried: Hourly (Non-Exempt) · Full Time/Part Time: Full Time · Position Type: Regular · Sales and Servic ...

  • L C Anderson Inc

    Service Sales Coordinator

    1 week ago

    L C Anderson Inc Boston, United States

    Benefits:401(k)401(k) matchingHealth insurancePaid time offProfit sharingOur Commitment : We create a safe and comfortable environment by solving problems and building lasting relationships where people matter most · Our Legacy : We will leave a legacy as the ultimate solutions ...

  • CBRE

    Client Services Coordinator

    3 weeks ago

    CBRE Boston, United States

    Client Services Coordinator - Administrative · Job ID · 160056 · Posted · 25-Mar-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Administrative, Design, Marketing · Location(s) · Boston - Massachusetts - United States of America · **Get ready ...

  • Sephora USA, Inc.

    Sales and Service Coordinator

    1 week ago

    Sephora USA, Inc. Boston, United States

    Press Tab to Move to Skip to Content Link · Job ID: · 245051 · Store Name/Number: · MA-North Street (1100) · Address: · 7 North Street, Boston, MA 02109, United States (US) · Hourly/Salaried: · Hourly (Non-Exempt) · Full Time/Part Time: · Full Time · Position Type: · Regula ...

  • Peabody Properties

    Resident Service Coordinator

    1 week ago

    Peabody Properties Boston, United States

    Peabody Resident Services is seeking a full-time Resident Service Coordinator to work as part of its Management team at an affordable housing developments in East Boston, MA to coordinate programs, assist residents with obtaining services, and work with community agencies. Bachel ...

  • Greystar Worldwide Llc

    Resident Services Coordinator

    1 week ago

    Greystar Worldwide Llc Boston, United States

    The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property sta ...

  • L C Anderson Inc

    Service Sales Coordinator

    1 week ago

    L C Anderson Inc Boston, United States

    Benefits: · 401(k) · 401(k) matching · Health insurance · Paid time off · Profit sharing · Our Commitment: We create a safe and comfortable environment by solving problems and building lasting relationships where people matter most · Our Legacy: We will leave a legacy as t ...

  • Greystar Worldwide, LLC

    Resident Services Coordinator

    1 week ago

    Greystar Worldwide, LLC Boston, United States

    The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property sta ...

  • L C Anderson Inc

    Service Sales Coordinator

    2 weeks ago

    L C Anderson Inc Boston, United States

    Job Description · Job Description · Benefits: · 401(k) · 401(k) matching · Health insurance · Paid time off · Profit sharing · Our Commitment : We create a safe and comfortable environment by solving problems and building lasting relationships where people matter most · Our Le ...

  • Concierge Services for Students

    International Client Services Coordinator

    2 days ago

    Concierge Services for Students Boston, United States

    Concierge Services for Students is a premier provider of personalized services for international students, patients, and their families. This is a full time, in-office position that includes, but is not limited to, the following: · Responsibilities · Assist with guardianship duti ...