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Customer Care Specialist - Rolling Meadows, United States - TEKsystems
Description
:
The Customer Care rep acts as a cross-regional support within the Customer Care Manager (CCM) team, centralizing all dispatch processes for freelance chefs and service providers.
Must Haves:
2+ years of corporate office experience using an
ERP/CRM (SAP Preferred)
Order Entry - 50+ orders in a day
Ability to calculate and work with figures and amounts such as distances, times, and dates
ERP:
SAP, JD, Oracle, or any other erp.
Basic Microsoft Excel experience
TESTING:
Typing test and Microsoft Excel
Nice Haves:
Associate's degree or equivalent experience is preferred
Spanish, German and other languages are advantageous
Ability to apply concepts of basic algebra and geometry
Soft Skills:
Ability to define problems, collect data, establish facts, and draw valid conclusions
Personable with good relationship-building skills
Superior writing and editing skills
Strong verbal presentation, questioning, and listening skills with the ability to effectively present information and respond to questions from diverse groups of people.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
