IT Process Analyst - Stafford, United States - Na Oiwi Kane

Na Oiwi Kane

Verified Company

Stafford, United States

7 minutes ago

Posted by:

Mark Lane

beBee recruiter

Description

Vintun LLC is a small, disadvantaged business established under the Native Hawaiian Owned 8(a) program.

As a professional services firm that provides consulting and advisory services to clients, Vintun works to improve operational efficiency and to accomplish organizational objectives as well as serves as a leading provider for information services and business management services to the Federal Government.

We seek to create impactful solutions that yield lasting results. Vintun is headquartered in Alexandria, VA with client support offices in northern Virginia and Hawaii. Vintun offers a highly competitive benefits package that reflects our objective of employing top industry performers.

Job Tasks

Provide support to the preparation and evaluation of technical documents, papers, studies, analysis, and briefings in support of IT service management.
Ability to document processes, procedures, service levels agreements, critical success factors, performance work instructions, and process workflows.
Utilize Microsoft Office products including Word, PowerPoint, Excel, and Visio to create documentation, workflows and presentations.
Work with a team of ITIL/ITSM SMEs to create and document Process Improvement initiatives
Maintain documentation control using SharePoint
Participate in daily and/or weekly client meetings
Travel, at own expense, to Stafford or Quantico, VA area to attend periodic customer meetings as requested

Job Requirements:

Requirements/Qualifications
Have a minimum of 5 combined years of professional work experience in meeting support, creating documentation or ITSM Support
Must possess ITIL v4 Foundations Certification
Active or interim DoD Secret clearance
Excellent Writing skills
Above average skills with MS Office programs including Word, PowerPoint, Excel, and Visio.
Well organized, selfmotivated individual able to manage work to meet deadlines
BS or BA degree in a Business Management, IT, or other relevant discipline from an accredited college/university.
5 Years of related experience may be substituted for the BS or BA degree requirement
Ability to work independently with mínimal oversight, as well as demonstrate exceptional written and oral communications skills
Preferred Skills
IT or ITSM experience
Experience using BMC Remedy tool
United States Marine Corps experience is a plus

Physical Requirements
Work may involve sitting or standing for extended periods of time. Position may require typing and reading from a computer screen.

Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner.

There is a possibility that due to parking availability and location of work, walking moderate to long distance may be required.

Possible lifting up to 25lbs.

Please note:
Vintun LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions functions and qualifications may vary depending on business needs.

Vintun LLC is a professional services firm that provides consulting and advisory services to clients to improve operational efficiency and to accomplish organizational objectives.

Vintun is headquartered in Alexandria, VA with client support offices in San Diego and Hawaii. Vintun offers a highly competitive benefits package that reflects our objective of employing top industry performers.

Job Snapshot:

Employee Type:
Full-Time

Location:
Stafford, VA (Hybrid)

Job Type:
Information Technology, Professional Services

Experience:
Not Specified

Date Posted: 05/06/2024