- Minimum of 1 year customer service experience including direct customer interaction
- Minimum 1 year sales experience preferred
- Minimum 1 year of experience in the printing industry preferred
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
- Familiarity with CRM system
- Must be proficient on Microsoft Office Suite
- Must have strong mathematical skills
- Minimum High School Diploma or GED
- Must have valid, AZ Driver's License and dependable vehicle
- Proper telephone etiquette and excellent written and verbal communication skills
- Highly detail-oriented with strong organizational, follow up and time management skills
- Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
- Track interactions in Customer Relationship Management system - Record customers interactions in internal system for cross-functional awareness and relationship development.
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University of Arizona Tucson, United States**Posting Number** · - req19640**Department** · - Access & Information Services**Department Website Link**Location** · - Main Campus**Address** · - Tucson, AZ USA**Position Highlights** · The University Libraries, Access and Information Services department seeks a Library Service ...
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Library Services Associate
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Canyon Ranch Tucson, United StatesJob Description · Job DescriptionOverview · Canyon Ranch guides the pursuit of wellbeing on a path through immersive destinations to a lifetime of proven answers. We inspire your well way of life through Integral Answers, Personal Guidance, Lifetime Impact and Evidence-based Prog ...
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Food Service Associate I
3 weeks ago
Tucson Medical Center Tucson, United StatesFood Service Associate I · Job CategoryEntry level · ScheduleFull time · Shift2 - Mid Shift · GENERAL SUMMARY: · An entry level food service position that performs a variety of tasks related to food preparation, delivery and service, and sanitation in retail and patient areas. · ...
Customer Service Associate - Tucson, United States - AlphaGraphics
Description
AlphaGraphics Commercial Printing Services is looking for Customer Service Associates to join our team The associates will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. Positions available at Grant and Swan (Midtown) and Oracle and Ina (North).
We are looking for enthusiastic, energetic, candidates to provide exceptional customer service to clients at our retail locations. This position greets all customers, assists with order entry, consultation, and recommends valued-added services. Operating Hours are Monday - Friday: 8:30am-4:30pm.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Printing and/or graphic design experience a plus
Requirements:
AlphaGraphics Commercial Printing Services is an organization dedicated to exceptional customer service and high-quality results.
AlphaGraphics Commercial Printing Services provides a comprehensive benefits package including health care, paid time off, 401k Savings Plan, employee discounts, etc.
AlphaGraphics Commercial Printing Services is an Equal Opportunity/Affirmative Action Employer
Compensation: $ $15.00 per hour
At AlphaGraphics, we offer careers for everyone Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team
We invite EVERYONE to apply
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.