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    Front Desk Patient Coordinator - Colorado Springs, United States - Serenity Healthcare

    Serenity Healthcare
    Serenity Healthcare Colorado Springs, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Front Desk Patient Coordinator

    Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you Serenity is seeking a Front Desk Patient Coordinator for our Colorado Springs, CO office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.

    Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

    Perks at Serenity

    • Career Advancement Opportunity
    • Competitive Wages
    • Medical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium)
    • Paid Time Off
    • 10 Major Holidays Off
    • 401k
    • Employee Referral Program

    Responsibilities

    • Update and verify customer information upon each visit.
    • Help customers feel valued by creating rapport, remembering their names, their interests, and stories.
    • Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
    • Ensure positive customer experience by providing support and compassion.
    • Rotate through other various office tasks throughout the day.

    Qualifications

    • High School Diploma/ GED.
    • Excellent verbal and written communication, basic math skills.
    • Proven ability to multitask in a fast-paced environment.
    • 1+ year of full-time customer service experience, reception, or personal customer service industry.

    About Serenity

    Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

    Job: Full-time (3 13-hour shift)

    Office Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm

    *This position is contingent on successfully completing a criminal background check upon hire.

    In accordance with Colorado's Equal Pay for Equal Work Act this position pays $19.50 hourly.

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