- Perform all duties as assigned by management to include mail services, reprographics services, fax services USPS daily delivery, conference center/ hospitality services and reception relief.
- Deliver accountable mail, inter-department mail.
- Maintain the highest levels of customer care while always demonstrating a friendly and cooperative attitude
- This position requires regular work on various applications.
- Maintain all logs and reporting documentation as required.
- Ability to work overtime with little to no notice.
- Ability to work weekends if required.
- Effectively communicate both verbally and written, with clients and company personnel.
- Previous experience in mailroom operation, shipping, and/or receiving required.
- Experience operating online shipping services such as UPS Online/Worldship, or FedEx software.
- Reception / hospitality
- Minimum of 3 years of customer service-related experience required.
- Intermediate PC/Windows experience required.
- Flexibility with work schedule if required.
- Ability to lift and/or move items up to a maximum of 55lbs. or the maximum allowed by current State law with or without accommodations.
- Ability to stand and/or walk for long periods of time with or without accommodations.
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Customer Service Specialist - Boston, United States - Exela Technologies
Description
Why Exela?
Help us revolutionize the way that business around the world gets done. As a member of Team Exela, youll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.
A job at Exela represents an opportunity to join a vibrant community at the forefront of business innovation and to play a valuable role in an ongoing technological revolution. Exelas core values of Authenticity, Accountability, and Action guide us to provide exceptional experiences for both our customers and our employees.
Job Title: Customer Service Associate - 28981
Floater position
Position Type: Full Time
Shift: Varies by site (8am-5pm, 8:30am-5:30pm, 9am-6pm), availability to work overtime or weekends.
Special Requirement: Own vehicle, or availability to travel to other sites
Job Summary:
Looking for a responsible and self-motivated person to support office services departments in the Boston area. Services include mailroom, copy center, reception, and hospitality.
Essential Functions & Responsibilities:
Key Skills:
Minimum Qualifications:
Physical Requirements:
