- $ - $ per hour
- 1+ year of call center experience required
- Must be available for an 8 hour shift between 8:00 AM - 8:00 PM
- Onsite training for two months, remote after
- Training is onsite in Columbia, SC
- Provides prompt, accurate, thorough and courteous responses to all customer inquiries
- Performs research as needed to resolve inquiries
- Ensures effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries
- Accurately documents inquiries
- Initiates or processes adjustments or performs other research as needed to resolve inquiries
- Coordinates with other departments to resolve problems
- Responds to, researches and/or assists with priority inquiries and special projects as required by management
- Provides feedback to management regarding customer problems, questions and needs
- Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management
- Follows through on complaints until resolved or reports to management as needed
- Maintains basic knowledge of quality work instructions and company policies
- Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations
- Maintains all departmental productivity, quality, and timeliness standards
- Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments
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Call Center Representative
2 weeks ago
Maryland Primary Care Physicians Columbia, United States**Call Center Representative** · Family Practice office in Columbia, MD has an opening for a Full-Time Call Center Representative. Must have experience working in a fast paced medical environment. Must have exceptional customer service skills, excellent communication skills to sc ...
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Call Center Representative
1 day ago
Rekor Systems Inc Columbia, United StatesRekor Systems, Inc., (Rekor ai) (NASDAQ: REKR) is a trusted global authority on intelligent infrastructure providing innovative solutions that drive the world to be safer, smarter, and greener. As a provider of comprehensive, continuous, and real-time roadway intelligence, Rekor ...
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3 weeks ago
US Tech Solutions, Inc. Columbia, United StatesJob Description: · Training is 8:00-4:30 Monday- Friday, after training the shift will be 9:30-6. During the contract, trainees can be assigned any 8-hr. shift between 8:00am-8:00pmThe assigned shift will be 8 hours between the hours of 8am and 8pm. · Contract ONLY · No Intervi ...
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Call Center Representative
1 week ago
US Tech Solutions West Columbia, United StatesJob Title: Call Center Representative · Location: Columbia SC 29229 · Duration: 9+ Months · Job Description: · Training is 8:00-4:30 Monday- Friday, after training the shift will be 9:30-6. During the contract, trainees can be assigned any 8-hr. shift between 8:00am-8:00pmThe ...
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Call Center Customer Service Representative
1 week ago
Conduent Columbia, United States**About Conduent:** · Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an ...
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Teleperformance USA West Columbia, United StatesCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways. With more th ...
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Call Center Customer Service Representative
1 week ago
Conduent Incorporated Columbia, United StatesAbout Conduent: · Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an oppo ...
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PT Member Contact Center Representative I
1 week ago
Gesa Credit Union Richland, United StatesTake a leap and join our team · We are currently seeking entry level candidates for a part-time Member Contact Center Representatives I positions. These roles require no prior experience however, Call Center or Banking experience is a plus. Initial training for this position is 6 ...
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Conduent State Healthcare, LLC West Columbia, United StatesThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to persona ...
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Call Center Representative
1 week ago
Randstad North America, Inc. Lexington, United StatesWe are currently hiring for entry level Customer Service Call Center Representatives to join our client's growing team onsite in Lexington These positions are temporary/contract roles with the opportunity for extension and/or permanent placement. Mu Call Center, Representative, R ...
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call center representative
1 week ago
Randstad US lexington, United Statescall center representative. · + lexington , south carolina · + posted 2 days ago · **job details** · summary · + $ $19.50 per hour · + temp to perm · + high school · + category office and administrative support occupations · + referenceAB_4536393 · job details · We are currently ...
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call center representative
1 week ago
Randstad US lexington, United Statescall center representative. · + lexington , south carolina · + posted 2 days ago · **job details** · summary · + $ $19.50 per hour · + temp to perm · + high school · + category office and administrative support occupations · + referenceAB_4536463 · job details · We are currently ...
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Patient Access- Emergency Registration
3 weeks ago
Johns Hopkins Howard County Medical Center Columbia, United States**Position Summary**: · The Patient Access Representative is one of the first people patient's encounter. This position is an integral part of providing patients with the best care and giving them a great patient experience. The Patient Access Representative is responsible for ga ...
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Customer Care Representative
1 week ago
Kleen-Rite Corp. Columbia, United States: · **Customer Service & Inbound Call-Center Experience Required.** · Your primary responsibilities will include handling incoming customer inquiries, resolving issues, and ensuring customer satisfaction. This position offers long-term employment opportunities for individuals com ...
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Call Center Representative
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Lightning Spark Marketing Washington, United StatesJob Title: Call Center Representative · Job Overview: · We are seeking a dedicated and customer-oriented individual to join our team as a Call Center Representative. The primary responsibility of this role is to handle inbound and outbound calls from customers, addressing inqui ...
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Technical Services Support Specialist Iii
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Howard County Columbia, United States**Howard County** · Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community. · **Howard County Government** · Howard County Government is a lead ...
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Master Social Worker
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Fresenius Medical Care Columbia, United States Full timePURPOSE AND SCOPE:Supports FMCNA's mission core values expected behaviors and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy and procedure requirements.Provides psychosocial services to patients treated by th ...
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Certis Biologicals Columbia, United States**Job Description Summary**: · The International Customer Service Representative will report to the Logistics and Customer Service Manager. This role will focus on delivering top-of-the-line customer support to Certis Biologicals' international customers as well as domestic custo ...
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Inside Sales Representative
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Amica Mutual Insurance Company Columbia, United States**Inside Sales Representative - Inbound Call Center** · 6711 Columbia Gateway Drive · Columbia, MD 21046 · **Your future is our business.** · **Responsibilities** · - Sell auto, home and umbrella insurance countrywide by educating and advising customers through primarily inbound ...
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call center representative
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Randstad Lexington, United StatesRandstad - JobID: call-center-representative_lexington [Customer Service / Office Clerk / Data Entry] Randstad is currently recruiting for Call Center Rep positions for a local and established company. Permanent and temporary placement available. Responsibilities include handling ...
Remote Call Center Representative - Columbia, United States - TEKsystems
Description
Description:
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
