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Oradell

    Receptionist / Patient Care Coordinator (Korean Bilingual) - Oradell, United States - cesna

    cesna
    cesna Oradell, United States

    1 week ago

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    Description

    Job Description

    Job Description[Position]
    Receptionist / Patient Care Coordinator (Korean Bilingual)

    [About Our Client]
    The company is leading dental staffing agency. The company strives to bridge the gap between dedicated professionals and advanced dental facilities.

    The mission goes beyond just recruitment; it's about building strong, lasting relationships within the dental community, ensuring that each locations are staffed with individuals who share the company's commitment to excellence.

    [Job Summary]

    The patient care coordinators contributes to the business success of Dental Associates by providing quality dental care through excellent customer service.

    [Job Description]

    • Performing account management, including patient registration using practice management software and all steps necessary to create a patient record
    • Reviewing and maintaining patient accounts accurately
    Understanding the purpose of all clinic forms as they relate to patient care (i.e., patient records, financial forms, and insurance contracts)

    • Understanding and implementing patient flow process, including registration process
    • Performing patient management, including check in and check out procedures; assisting other departments as needed
    • Managing incoming phone calls and delivering and returning messages
    • Coordinating primary and CarePlus Insurance Plans benefits with patient treatment
    [Qualifications]

    • Bilingual in English and Korean
    • High school graduate or equivalent
    • Dental or insurance experience strongly preferred
    • Previous customer service experience strongly preferred
    • Excellent verbal and written communication skills
    • Overall knowledge and understanding of dental terminology a plus
    • Candidates with prior phoneservice/ customer service experience encouraged to apply
    [What's On Offer]

    • 401(k)
    • 401(k)
    matching

    • Dental insurance
    • Free parking
    • Meals & incidentals stipend
    • Onthejob training
    • Opportunities for advancement
    • Paid training
    • Professional development assistance
    • Referral program
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